Publications

01 Sep 2024
News

Next Level

MBA and then moved to the firm’s Seattle office in 2006, after relocating with her now-husband, Cory Toedebusch (MBA 2006). From there, she became the chief of staff to the CEO of T-Mobile in 2011 and senior vice president of emerging business View Details

Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

May 1993 (Revised January 1994)
Case

Cummins Engine Company, The: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant

By: Robert H. Hayes

Cummins Engine Co. is starting up production of diesel engine crankshafts in its plant in central Mexico. This operation requires much tighter tolerances than any product previously produced at the plant, and the young (recent MBA) manager who is in charge of the... View Details

Keywords: Decision Choices and Conditions; Production; Cross-Cultural and Cross-Border Issues; Emerging Markets; Problems and Challenges; Industrial Products Industry; Mexico; Alabama

14 May 2012
News

It Gets Better at HBS

02 Sep 2018
News

Havana Rising

requirement for operating in the country—sometimes requires creativity. A recent umbrella order took about three months to fill (“I guess there are no umbrellas in Cuba”), and even something as common as room upgrades requires oversight View Details

Keywords: Dan Morrell; photographed by Eve North

February 2009 (Revised April 2011)
Case

Mistry Architects (A)

By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha

Describes an architecture firm founded and run by a husband and wife team, Sharukh and Renu Mistry, that emphasizes "green" building. The firm presents an unusual mix of projects-spanning the spectrum from larger corporate projects to small private homes. The mix also... View Details

Keywords: Family Business; Customer Focus and Relationships; Design; Housing; Corporate Social Responsibility and Impact; Business and Community Relations; Environmental Sustainability; Nonprofit Organizations; Conflict and Resolution

06 Dec 2021
News

What's the Word?

we’ll be reading about the startups by some of these young people who are lying flat,” he notes. Even so, tang ping continues to echo in the online forums where China’s youth congregate. The concept has... View Details

Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information

16 Oct 2012
First Look

First Look: October 16

location decisions of these firms upon moving to western Germany were driven by non-economic factors and heuristics rather than existing industrial conditions. Relocating firms increased the likelihood of incumbent failure in destination... View Details

Keywords: Sean Silverthorne

23 Jul 2001
Research & Ideas

How Relationships are Building Biotech

firm, and by extension in the emergence of an industry, Higgins writes in her chapter, titled "Careers Creating Industries." "With a significant number of IPOs, what was previously simply a group of View Details

Keywords: by Martha Lagace & Mallory Stark

01 Jun 1996
News

Reinventing Marketing

advertising industry. Other important work is being done by four new assistant professors, including Narakesari Narayandas's study of long-term relationships between manufacturers and vendors, Susan M.... View Details

Keywords: Mary Jane Higgins; Illustration by Peter Hoey

01 Jun 2019
News

City on a Hill

poverty, education, and infant mortality rates, the ARC and the word salad of state and local agencies that it funds have failed to redress the enduring social and economic problems faced by communities like Harlan. So when Marietta... View Details

Keywords: Alexander Gelfand; photographed by Clay Cook

January 2020
Case

Khan Academy 2018 (Abridged)

By: William A. Sahlman and Nicole Tempest Keller

Founded in 2008, Khan Academy was a global educational nonprofit with a mission to provide a free, world-class education for anyone anywhere in the world. By 2018, the organization had expanded into numerous content areas, product areas, and geographic markets.... View Details

Keywords: Entrepreneur; Sustainability; Scaling; Social Entrepreneurship; Nonprofit Organizations; Education; Entrepreneurship; Strategy; Teaching; Education Industry

October 2020
Article

What Goes Down When Advice Goes Up: Younger Advisers Underestimate Their Impact

By: Ting Zhang and Michael S. North

Common wisdom suggests that older is wiser. Consequently, people rarely give advice to older individuals—even when they are relatively more expert—leading to missed learning opportunities. Across six studies (N=3,445), we explore the psychology of advisers when they... View Details

Keywords: Advice; Expertise; Knowledge Sharing; Experience and Expertise; Age; Perception