by Quy-Toan Do - Publications - Faculty & Research

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

infrastructure” might, by rebuilding the middle class, help heal the very divide in the nation today that represents the obstacle that ProfPaul cites. So that leaves us with the basic question concerning investment in human... View Details

Keywords: by James Heskett; Construction

23 Jul 2001
Research & Ideas

Sam Walton: Great From the Start

entrepreneurs are, speaking generally, people of enormous, innate optimism… They believe that honest, intelligent effort will be greeted by appropriate reward. What they do not believe is that life is... View Details

Keywords: by Richard S. Tedlow; Retail

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Big Messages, Small Screens, Many Choices

comScore. Apps suck up the majority of that time. In fact, app usage alone comprises 52 percent of total digital media engagement, according to comScore. So how do companies profit from the fact that mobile users are more engaged than... View Details

Keywords: by Carmen Nobel; Advertising

30 May 2018
What Do You Think?

Should Intellectual Property be Protected in International Trade?

raises the questions: How hard should US trade negotiators seek to encourage such a change in Chinese policy? Does IP ownership belong in international trade deals? What do you think? Original Column Unusual attention currently is focused... View Details

Keywords: by James Heskett; Technology

08 Apr 2015
What Do You Think?

Are Technology Companies Ripe for Disruption?

little of the policy issues, product discussions, and even general news coming out of the tech world. That's my problem. I need to fix it by doing what Jack Welch asked all of his senior colleagues at GE to... View Details

Keywords: by James Heskett; Computer; Technology

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

21 Dec 2009
Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

the failure of many other large institutions. Most of the 600 institutions recapitalized by the federal government over the last year do not satisfy either criterion. A lot of bailout decisions were made ad... View Details

Keywords: by Roger Thompson; Banking; Financial Services

17 Jan 2024
HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

businesses today will need to lean hard on psychological pricing strategies to convince customers to overcome their reluctance to spend, according to recent research by Elie Ofek, the Malcolm P. McNair Professor of Marketing at Harvard... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Retail

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

Among the culprits contributing to the recent financial crisis were bank loan officers who approved mortgage loans that were doomed to fail. Many of these frontline workers were motivated by bonuses and other incentives to approve... View Details

Keywords: by Carmen Nobel; Banking

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

an overview of the literature on both areas, and identifies opportunities for creating more effective and useful research. By Deepak Malhotra and Max H. Bazerman. 2. Peer Effects and Entrepreneurship How do... View Details

Keywords: by Staff

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

colleagues studied how experts judged contest entries and found that the greater an evaluator’s expertise, the more likely they were to nix less feasible proposals in favor of safer bets. “Who we select to do our evaluations and to pick... View Details

Keywords: by Rachel Layne; Aerospace

24 Feb 2016
Research & Ideas

Why It's Best to Take Tests Early in the Day

that people need to take breaks throughout the day, get enough sleep, and take vacations.” Yet many of us don’t practice what we preach, she acknowledges. So managers can set an example by taking breaks and vacations and encouraging their... View Details

Keywords: by Carmen Nobel; Education

17 Jan 2008
Research & Ideas

If Marketing Experts Ran Elections

requires the development of a distinctive, appealing message, delivered consistently over time. But politicians can't win by targeting a single niche segment. They have to win a majority on election day, and View Details

Keywords: by John A. Quelch

15 Oct 2020
Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

Over the past few decades, information technology jobs worked their way into the popular imagination as among the most stable, fast-rising, and lucrative ways to make a living, bolstered in the 1990s by the dot-com boom. What astronauts... View Details

Keywords: by Rachel Layne; Information Technology

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

worries do not apply for the vast majority of the players, they add. The results suggest that companies generate revenue by exploiting behavioral biases of whales, leading them to overspend on loot boxes.... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

operations. This is, in some sense, what Wal-Mart's global strategy is primarily about. Q: How do you see business shaping the future of globalization? In which ways are companies playing a big role, and in which ways could or should they... View Details

Keywords: by Martha Lagace

17 May 2004
Research & Ideas

Why We Don’t Study Corporate Responsibility

responsible activities is not what companies do best and, according to critics, is thus a poor allocation of corporate resources. The third criticism has to do with due process and democratic institutions.... View Details

Keywords: by Manda Salls

31 Oct 2004
Research & Ideas

Bypass Marketing: Are Docs Influenced?

their patients. We focused on the following questions: How often and for what sorts of conditions do physicians prescribe advertised drugs requested by their patients? What other health care recommendations... View Details