by Bill George - Publications - Faculty & Research

03 May 2021
What Do You Think?

Where Does CEO Activism Go From Here?

(Image credit: iStockphoto/adamkaz) CEO activism entered a new chapter with the decision by more than 200 leaders of large corporations last month to publicly declare their support for voting rights for Americans and, View Details

Keywords: by James Heskett

September 2013 (Revised February 2016)
Case

GlaxoSmithKline: Sourcing Complex Professional Services

By: Heidi K. Gardner and Silvia Hodges Silverstein

Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In... View Details

Keywords: Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Change Management; Supply Chain Management; Legal Liability; Business Processes; Legal Services Industry; Pharmaceutical Industry

Citation

Educators

Purchase

09 Oct 2001
Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

seemed obvious. Q: Customers are ruled by these four drives, just like everyone else. So what product, or product strategy, is needed to attract the four-drive customer? A: Those who study brands have found that great brands are based on... View Details

Keywords: by Sean Silverthorne

07 Apr 2014
Research & Ideas

Negotiation and All That Jazz

directly to negotiations," says Wheeler, whose own background is in law and policy analysis. "I'm not speaking metaphorically. By emulating what jazz masters do, we all can become better negotiators." Indeed, the late diplomat Richard... View Details

Keywords: by Michael Blanding

12 May 2021
News

When Should CEOs Speak Out on Public Issues?

08 Feb 2022
News

The ‘Do-Gooder’s Dilemma’: Why Purpose-Driven Companies Can’t Lose Focus On Profits

15 Oct 2013
HBS Seminar

Raghu Rajan, 23rd Governor of the Reserve Bank of India

17 Feb 2014
Research & Ideas

Companies Detangle from Legacy Pensions

"That world has been disappearing," says Luis M. Viceira, the George E. Bates Professor at Harvard Business School. "In the past few years, there have been zero defined benefit plans created in the United States. The trend,... View Details

Keywords: by Michael Blanding; Aerospace; Financial Services

14 Oct 2013
Research & Ideas

Blockbuster! Why Star Power Works

Gravity, the space thriller released last week, features two of Hollywood's brightest stars: George Clooney and Sandra Bullock. It rocketed to an October record $55 million gross in its opening week, well on its way to returning a profit... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

22 Feb 2000
Research & Ideas

Social Capital Markets: Creating Value in the Nonprofit World

of the Roberts Enterprise Development Fund (REDF) in SanFrancisco. Created by George Roberts, one of the founders of the New Yorkinvestment firm Kohlberg Kravis Roberts & Co., REDF has been a pioneer... View Details

Keywords: by Anne Kavanagh

11 Sep 2019
Research & Ideas

Germany May Have the Answer for Reducing Drug Prices

the prices of more than 100 medications by 32 percent, on average, in June and early July. The Senate has been debating a bipartisan proposal to limit seniors’ out-of-pocket costs and curb price increases, while House leaders finalize a... View Details

Keywords: by Danielle Kost; Health

04 Feb 2015
What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

This philosophy of management, wherever it is found in the Silicon Valley, was in some ways inspired by Bill Hewlett and David Packard, founders of Hewlett-Packard and proponents of the "H-P Way"... View Details

Keywords: by James Heskett; Education

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

Chu, Joe Lassiter, and Mike Roberts. Initially, Sahlman recalls, there was some resistance to the idea, which was first proposed by Alison Berkley Wagonfeld and Bill Nussey (both MBA '96) as a project for... View Details

Keywords: by Julia Hanna; Education

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

If the COVID-19 crisis lasts four months, 65 percent of small retailers say there’s a good chance they’ll be forced to close permanently by the end of the year. Among restaurants and bars, 70 percent expect to go out of business if... View Details

Keywords: by Kristen Senz; Financial Services

15 Jul 2009
Working Paper Summaries

Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes

Keywords: by Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay & Max H. Bazerman

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

in production and economies of scope in distribution. In some industries, Adam Smith's "invisible hand" was gradually tamed by what the historian Alfred D. Chandler Jr. has termed the "visible hand" of professional... View Details

Keywords: by Pankaj Ghemawat

23 Feb 2009
Research & Ideas

Creative Entrepreneurship in a Downturn

about. Craig Brandman has a company called Medilinq that provides medical discounts for people with low incomes or who are unemployed; he predicts that participation will grow six-fold by year-end. Peter View Details

Keywords: by Martha Lagace

08 Oct 2012
Research & Ideas

The Immigrants Who Built America’s Financial System

United States, which really is a different kind of country, needed these people. Hamilton couldn't have done what he did anywhere else. He arrives in 1772, and 18 years later, he's running the country. The reason he's able to do that is the trust placed in him View Details

Keywords: by Julia Hanna; Financial Services; Banking

19 Sep 2012
Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

slashed their R&D budgets, focusing instead on their core markets—and often with dreadful consequences. For instance, the book notes, Eastman Kodak's R&D outlay fell from $1.6 billion in 1992 to $859 million in 1994, as then-CEO View Details

Keywords: by Carmen Nobel

09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

almost decade of his life, certainly during the Nazi period, he was literally a hunted child. His mother took him away from Budapest. They hid out in a cellar in a hovel in a suburb of Budapest called Kobanya, where his mother was raped View Details

Keywords: by Sean Silverthorne; Computer

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