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Show Results For
- All HBS Web
(3,929)
- People (5)
- News (1,282)
- Research (2,204)
- Events (13)
- Multimedia (38)
- Faculty Publications (833)
- 27 Jun 2017
- Blog Post
Why I Would Have Applied to the MS/MBA: Engineering Sciences Program
comes from more than creating elegant solutions to problems. Your work is most satisfying when it's in the hands of real users who are benefitting from it - and ideally paying you for it! I think I... View Details
- 02 Aug 2024
- HBS Case
How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
- 14 Oct 2014
- News
When it comes to climate change, companies must prepare now
investments are to pay off. Companies can also cooperate in voluntary carbon-trading systems and in lobbying for sensible government constraints. (Published October 2014) View Details
- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
Summing Up Our forward projections often reflect what we have just experienced. Responses to the question, "What will be the single most promising area of research or study in the next 10 years?," reflect issues that fall into... View Details
Keywords: Re: James L. Heskett
- 24 Apr 2014
- News
A wild ride from adventure travel to social media marketing
which provides a SaaS platform for marketers to manage their presence on social networks, is a division of Google, and is among the largest acquisitions ever made by the Internet giant. Wildfire now has over 25,000 View Details
- 13 Jul 2022
- Book
Reimagining the Economy: What Would It Take to Put People First?
subjects.” Few workers have Sandra’s power to influence the strategic decisions that affect their working lives. Such lack of control is associated with job dissatisfaction, greater mental strain, and damaged physical health. Workers... View Details
Keywords: by Avery Forman
- 01 Jun 2002
- News
Up to the Challenge: Lori Schock - Listen and Learn
reduced the deductible students have to pay before being reimbursed for prescriptions from over $700 to under $200. “This was a true team effort, with many students working... View Details
Keywords: Kathleen Brill
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
For years, the United Kingdom sent out letters to delinquent taxpayers urging them to pay their overdue tax bills. The letters cost the government tens of millions of pounds... View Details
Keywords: by Dina Gerdeman
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
applications that they spurred traditional lenders to action. The next set of advances are proving to be even more accessible. Platforms are built in the cloud and come ready View Details
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
difficulty is that doctors and hospitals usually do not bear the eventual downstream costs of shorter visits. “Because of the fragmented way we deliver and pay for care, no single provider internalizes the total cost of treating the... View Details
- 29 Jun 2017
- Research & Ideas
Why Uber Is Worth Saving and How To Do It
dealing with all the problems Uber had is really high,” Kanter says. “Would you rather put your money in human resources, which is the basis for growth, or would you rather pay the lawyers?” That’s why the company needs View Details
- 27 Apr 2017
- News
Helping Veterans Gain Skills to Thrive in the Business World
tuition. “They said, ‘We’re not going to buy you a car but we are going to pay for your education.’ It wasn’t until I was older that I really understood the importance of... View Details
- 22 Nov 2017
- News
How to Build a Winning Culture on a Losing Team
us and how we talk to each other and how we work and what our openness and willingness to change is. Unfortunately we don't have much of a choice. If we're going View Details
- Research Summary
Wage Policies and Incentives to Invest in Firm-Specific Human Capital (joint with George Baker and Nancy Dean Beaulieu)
The accumulation of firm-specific knowledge improves firm productivity and employee reten-tion, by creating a wedge between what the employee is worth inside and outside the firm. How does the firm create incentives for investment in firm-specific human capital when... View Details
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
the Primer, an asterisk indicated that the salesman was supposed to point to the item that he was referring to: I think the ordinary daily transactions with your customers may be arranged in five classes,... View Details
Keywords: by Walter A. Friedman
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
companies pay more attention to outbound than inbound calls. "As financial institutions attempt to sell more to new or existing... View Details
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
in. Employees were warned that pay was at risk if the targets weren’t met. According to one BloombergBusinessweek report, “They were targeting the highly paid, highly experienced engineers.” One flight test... View Details
- Fall 2024
- Article
The Three Traps That Stymie Reinvention: Organizational Identity, Architecture, and Collaboration Can Be Either Assets or Liabilities to Pursuing Growth in New Sectors
By: Ryan Raffaelli
In more than a decade of researching innovation, I have observed how organizations respond to new opportunities, technological changes, or unexpected market shifts that threaten to upend their current business model. This process, which I call reinvention, may occur... View Details
Keywords: Innovation And Strategy; Change Leadership; Collaboration; Architecture; Transformation; Disruption; Leading Change; Innovation Strategy; Identity; Organizational Culture; Organizational Structure
Raffaelli, Ryan. "The Three Traps That Stymie Reinvention: Organizational Identity, Architecture, and Collaboration Can Be Either Assets or Liabilities to Pursuing Growth in New Sectors." MIT Sloan Management Review 66, no. 1 (Fall 2024): 46–52. (Cover story.)
- 2022
- Working Paper
Consumer Demand with Social Influences: Evidence from an E-Commerce Platform
By: El Hadi Caoui, Chiara Farronato, John J. Horton and Robert Schultz
For some kinds of goods, rarity itself is valued. "Fashionable'" goods are demanded in part because they are unique. In this paper, we explore the economics of rare goods using auctions of limited-edition shoes held by an e-commerce platform. We model endogenous entry... View Details
Caoui, El Hadi, Chiara Farronato, John J. Horton, and Robert Schultz. "Consumer Demand with Social Influences: Evidence from an E-Commerce Platform." NBER Working Paper Series, No. 30351, August 2022.