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  • 29 May 2007
  • First Look

First Look: May 29, 2007

Dilip Soman Abstract Decision researchers have long been interested in behaviors that deviate from rational choice. Of these, the compromise effect has received considerable attention, with it repeatedly shown that the probability of... View Details
Keywords: Martha Lagace
  • 11 Feb 2002
  • Research & Ideas

The Quiet Leader—and How to Be One

everybody to do it. You have the famous example of Rosa Parks, saying, "I'm not sitting in the back of the bus." Well, while that was a remarkable act of courage on her part, and in some degree was kind of a spontaneous event, she'd just had enough of this... View Details
Keywords: by Martha Lagace
  • Article

Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

By: A. Tucker and A. Edmondson
The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
Keywords: Health Care and Treatment; Health Industry
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  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

corporate leaders about the purpose of and means for change. In effect these two approaches to organizational change represent theories in use by senior executives and the consultants and academics who advise them. By "theory in... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 28 Oct 2014
  • First Look

First Look: October 28

provides students with the means to navigate their way through the decisions they will face and formulate an effective business strategy. This is a much-needed guide to the common strategic issues that arise when firms compete... View Details
Keywords: Carmen Nobel
  • 01 Dec 2023
  • News

Drop Everything, Read This

anything out there. —Alex Kruglov (MBA 2006) In Brain Energy: A Revolutionary Breakthrough in Understanding Mental Health—and Improving Treatment for Anxiety, Depression, OCD, PTSD, and More, Chris Palmer transforms mental health... View Details
Keywords: Publishing Industries (except Internet); Information
  • July 2018
  • Article

Reimagining Health Data Exchange: An Application Programming Interface-Enabled Roadmap for India

By: Satchit Balsari, Alexander Fortenko MD, MPH, Joaquin A. Blaya PhD, Adrian Gropper MD, Malavika Jayaram LLM, Rahul Matthan LLM, Ram Sahasranam, Mark Shankar MD, Suptendra N. Sarbadhikari PhD, Barbara Bierer, Kenneth D. Mandl MD, Sanjay Mehendale MD, MPH and Tarun Khanna
In February 2018, the Government of India announced a massive public health insurance scheme extending coverage to 500 million citizens, in effect making it the world’s largest insurance program. To meet this target, the government will rely on technology to... View Details
Keywords: Health Information Exchange; India; Health APIs; Health Care and Treatment; Information; Analytics and Data Science; Information Technology; Health Industry; India
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  • 28 Mar 2024
  • News

Rooms with a View

Engine and the publication of his new book, Talent Disruption: People Are the Brands. Both explore the potential of artificial intelligence to create a talent marketplace that is more effective for the employee and employer—one that’s “a... View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

of others, the manager has control and the leader does not. The manager can motivate with rewards and punishments, while the leader must win hearts and minds. Therefore, fear is a part of management but not of leadership. A smart and View Details
Keywords: by James Heskett
  • 09 Jun 2009
  • First Look

First Look: June 9

has a positive effect on current hours. As we show, the model also has reasonable implications for stock prices. We estimate our model for data post-1984 and show that the innovations shock accounts for... View Details
Keywords: Martha Lagace
  • March 2018
  • Case

University Hospitals Cleveland Medical Center: Managing Capacity in Neurology

By: Joel Goh, Robert S. Huckman and Nikhil Sahni
In December 2014, Dr. Anthony Furlan, chair of the Department of Neurology at University Hospitals Cleveland Medical Center (UH), faced a mandate from the hospital’s executive leadership team. Specifically, all UH departments were directed to take steps within six... View Details
Keywords: Health Care; Hospitals; Capacity Planning; Scheduling; Health Care and Treatment; Service Operations; Performance Capacity; Health Industry; North America; United States; Ohio; Cleveland
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  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

tax avoidance activity. These "book-tax" gaps are shown to be larger when firms are alleged to be involved in tax shelters. OLS estimates indicate that the average effect of tax avoidance on firm... View Details
Keywords: Martha Lagace
  • 21 Feb 2018
  • Research & Ideas

When a Competitor Abandons the Market, Should You Advance or Retreat?

projects is higher quality than in technology areas without failure news." Based on regression analyses, Krieger estimates at least 129 of the terminated projects in his study would have continued if not for learning about... View Details
Keywords: by Rachel Layne; Pharmaceutical; Health
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

iStock Thinking about the fast-approaching era of artificial intelligence, employers rejoice in the increases to productivity such tools could bring, while workers are more likely to calculate the time left before R2-D2 takes over their jobs. “Jacques Bughin and... View Details
Keywords: by Michael Blanding; Technology; Information
  • Web

Leadership - Faculty & Research

"deviance" to foster innovative behavior and boost productivity. March 2015 Module Note Power and Influence in Society By: Julie Battilana This module aims to help students understand how power and influence are employed, both to reproduce the status quo and to View Details
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

may be less effective at motivating employees than the literature suggests. Our quasi-experimental setting shows that two types of unintended consequences limit gains from the reward program. First, employees strategically game the... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

race biases without knowing that you have these biases, overclaiming credit without meaning to do so, being affected by conflicts of interest, and favoring an in-group—such as universities often do when they give preferential treatment to... View Details
Keywords: by Sean Silverthorne
  • Web

Winners & Runners-Up | New Venture Competition

Yecies (MBA 1988) Alumni Track Winner Safe, effective treatment to prevent Osteoporosis. Kudos CEO: Amrita Saigal (MBA 2014) Alumni Track Runner-Up & Crowd Favorite Winner Cotton cush for baby’s tush.... View Details
  • December 2013 (Revised May 2021)
  • Case

Paul Levy: Confronting a 'Corporate Campaign' (A)

By: James K. Sebenius
Hospital CEO Paul Levy confronts an SEIU unionization drive via a "corporate campaign" aimed at undercutting the hospital's relationships with key internal and external constituencies. Having shepherded one of Boston's top teaching hospitals much of the way through a... View Details
Keywords: Dispute Resolution; Corporate Campaign; Negotiating Campaign; Bargaining; Health Care; Hospitals; Unions; Health Care and Treatment; Negotiation; Strategy; Negotiation Process; Labor Unions; Health Industry; Boston
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  • Web

Student Research - Doctoral

a family foundation or donor-advised fund constitute the fastest growing segment of charitable giving in the United States. Using a novel database of foundation tax filings, I document facts about top donors, estimate how they... June... View Details