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  • All HBS Web  (1,355)
    • News  (187)
    • Research  (1,033)
    • Events  (9)
    • Multimedia  (2)
  • Faculty Publications  (635)

Show Results For

  • All HBS Web  (1,355)
    • News  (187)
    • Research  (1,033)
    • Events  (9)
    • Multimedia  (2)
  • Faculty Publications  (635)
← Page 36 of 1,355 Results →
  • 05 Jun 2009
  • What Do You Think?

What Does Slower Economic Growth Really Mean?

services? The latter grew so rapidly in the U.S. in recent years (with every mortgage backed security and credit default swap transaction counted, resulting in substantial contributions to growth rates) that, at its peak, it may well have... View Details
Keywords: by Jim Heskett; Financial Services; Construction; Real Estate
  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
  • August 2021 (Revised November 2021)
  • Case

The NCB Capital Turnaround: Waking the Sleeping Giant

By: Sandra J. Sucher, Gamze Yucaoglu, Shalene Gupta and Fares Khrais
The case opens in 2019, five years after, Sarah Al Suhaimi, CEO of NCB Capital (NCBC), the investment arm of Saudi’s largest bank, NCB, took the helm. Having successfully turned the business to make it the market leader, she was contemplating her next steps as... View Details
Keywords: Turnaround; Investment Banking; Financial Institutions; Change Management; Leadership; Business Model; Strategy; Business and Stakeholder Relations; Management Teams; Asset Management; Growth and Development Strategy; Saudi Arabia
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Sucher, Sandra J., Gamze Yucaoglu, Shalene Gupta, and Fares Khrais. "The NCB Capital Turnaround: Waking the Sleeping Giant." Harvard Business School Case 322-043, August 2021. (Revised November 2021.)
  • Web

Research Design - Impact Investments

The third focus area of the project will undertake a joint statistical project with the U.S. Census Bureau to better quantify the implications of the growing impact investing market. An outsized majority of impact investing transactions... View Details
  • Web

Information Technology - Institute For Strategy And Competitiveness

use criteria Utilizes time stamped data, where available, to automatically incorporate patient-specific transaction times Automates public reporting of outcomes and costs Providers, IT vendors, policy makers, and payers will need to... View Details
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

tips and bribes so they can avoid blurring the lines. "Informal exchanges are trickier to manage than people sometimes think," Torfason says. "Once you are embedded in a web of informal transactions and favors, it can... View Details
Keywords: by Dina Gerdeman
  • Web

Advisory Board - Entrepreneurship

institutional limited partners. HarbourVest's business activities include investing as a primary and secondary investor in venture capital, leveraged buyout and mezzanine funds, as well as investing as a direct investor in venture capital and buyout View Details
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

Internet provides to the rest of the U.S. economy is estimated at $175 billion. It comprises $20 billion of advertising services, $85 billion of retail transactions (net of cost of goods), and $70 billion of direct payments to Internet... View Details
Keywords: by John Quelch; Advertising; Publishing
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

characterized quite often by turbulent situations. When you are negotiating in a turbulent environment, you feel reassured if the entity you are transacting with is likely to be around tomorrow. Otherwise, what’s the point of investing... View Details
Keywords: by Sean Silverthorne
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

specific use of the asset class when he observed that a possible use of Bitcoin could be “hedge funds betting on sovereign debt defaults.” Charles Sabatier III added that Bitcoin is the most secure financial network in the world. “The infrastructure that processes... View Details
Keywords: by James L. Heskett; Financial Services
  • Web

Founder - Entrepreneurship

support Lawyers-in-Residence Pitch to Harvard Transaction Law Clinic JANUARY TERM Sign up for Immersion Field Courses (IFC) to Israel, London, or Silicon Valley. SPRING Pitch your startup for feedback and the opportunity to win prize... View Details
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

noon; moments later hedge funds are buying or selling. They've added a new dynamic to the market that is reflected in the enormously increased volume of stock transactions and in the very greatly shortened period of time for which shares... View Details
Keywords: by D. Quinn Mills
  • January 2020
  • Case

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli, Carla Larangeira and Mariana Cal
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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Israeli, Ayelet, Carla Larangeira, and Mariana Cal. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Case 520-068, January 2020.
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Testing data on 13,000 shoppers To show how the model works, Ascarza and Padilla fed it some customer data supplied by an international retailer that sells its own brand of beauty products exclusively in its stores and on its website. This included about four years of... View Details
Keywords: by Kristen Senz; Retail; Service
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

personally profit by violating the law or by harming or misleading others. The stakes can be enormous, especially when a big transaction or career-making decision is involved. This means people in business often face much larger... View Details
Keywords: by Lane Lambert
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

like comparing Armani's selling expenses per transaction to Wal-Mart's, a comparison that deviates from benchmarking's original purpose: to perform detailed process comparisons across similar entities, as in the Toyota/GM example.... View Details
Keywords: by Robert S. Kaplan; Service
  • 11 Mar 2024
  • News

In Harmony

referred to as the godfather of private equity in Asia, Kim has led some of the region’s most significant transactions at MBK, including the 2009 acquisition, with Goldman Sachs, of Universal Studios Japan; the 2013 acquisition of ING... View Details
Keywords: Julia Hanna; photograph by Jun Michael Park
  • 01 Mar 2024
  • News

The Internet's Next Frontier

While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details
Keywords: Jennifer Gillespie
  • Research Summary

Unintended Consequences of Fundraising Tactics

Charity fundraisers use a variety of methods to increase donations, with three of the most common being matching funds, seed money, and thank you gifts. Field experiments have shown that matching funds (Eckel and Grossman, 2008) and seed money (List and Lucking-Reiley,... View Details

    Camille J. Douglas

    CAMILLE J. DOUGLAS is a Lecturer at Harvard Business School and a Lecturer and Senior Fellow at Harvard University Graduate School of Design in their inaugural Master of Real Estate (MRE) degree program. She was an Adjunct Professor in Finance and... View Details

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