Filter Results:
(1,355)
Show Results For
- All HBS Web
(1,355)
- News (187)
- Research (1,033)
- Events (9)
- Multimedia (2)
- Faculty Publications (635)
Show Results For
- All HBS Web
(1,355)
- News (187)
- Research (1,033)
- Events (9)
- Multimedia (2)
- Faculty Publications (635)
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
services? The latter grew so rapidly in the U.S. in recent years (with every mortgage backed security and credit default swap transaction counted, resulting in substantial contributions to growth rates) that, at its peak, it may well have... View Details
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- August 2021 (Revised November 2021)
- Case
The NCB Capital Turnaround: Waking the Sleeping Giant
By: Sandra J. Sucher, Gamze Yucaoglu, Shalene Gupta and Fares Khrais
The case opens in 2019, five years after, Sarah Al Suhaimi, CEO of NCB Capital (NCBC), the investment arm of Saudi’s largest bank, NCB, took the helm. Having successfully turned the business to make it the market leader, she was contemplating her next steps as... View Details
Keywords: Turnaround; Investment Banking; Financial Institutions; Change Management; Leadership; Business Model; Strategy; Business and Stakeholder Relations; Management Teams; Asset Management; Growth and Development Strategy; Saudi Arabia
Sucher, Sandra J., Gamze Yucaoglu, Shalene Gupta, and Fares Khrais. "The NCB Capital Turnaround: Waking the Sleeping Giant." Harvard Business School Case 322-043, August 2021. (Revised November 2021.)
- Web
Research Design - Impact Investments
The third focus area of the project will undertake a joint statistical project with the U.S. Census Bureau to better quantify the implications of the growing impact investing market. An outsized majority of impact investing transactions... View Details
- Web
Information Technology - Institute For Strategy And Competitiveness
use criteria Utilizes time stamped data, where available, to automatically incorporate patient-specific transaction times Automates public reporting of outcomes and costs Providers, IT vendors, policy makers, and payers will need to... View Details
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
tips and bribes so they can avoid blurring the lines. "Informal exchanges are trickier to manage than people sometimes think," Torfason says. "Once you are embedded in a web of informal transactions and favors, it can... View Details
Keywords: by Dina Gerdeman
- Web
Advisory Board - Entrepreneurship
institutional limited partners. HarbourVest's business activities include investing as a primary and secondary investor in venture capital, leveraged buyout and mezzanine funds, as well as investing as a direct investor in venture capital and buyout View Details
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
Internet provides to the rest of the U.S. economy is estimated at $175 billion. It comprises $20 billion of advertising services, $85 billion of retail transactions (net of cost of goods), and $70 billion of direct payments to Internet... View Details
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
characterized quite often by turbulent situations. When you are negotiating in a turbulent environment, you feel reassured if the entity you are transacting with is likely to be around tomorrow. Otherwise, what’s the point of investing... View Details
Keywords: by Sean Silverthorne
- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
specific use of the asset class when he observed that a possible use of Bitcoin could be “hedge funds betting on sovereign debt defaults.” Charles Sabatier III added that Bitcoin is the most secure financial network in the world. “The infrastructure that processes... View Details
- Web
Founder - Entrepreneurship
support Lawyers-in-Residence Pitch to Harvard Transaction Law Clinic JANUARY TERM Sign up for Immersion Field Courses (IFC) to Israel, London, or Silicon Valley. SPRING Pitch your startup for feedback and the opportunity to win prize... View Details
- 06 Oct 2003
- Research & Ideas
The Problem with Hedge Funds
noon; moments later hedge funds are buying or selling. They've added a new dynamic to the market that is reflected in the enormously increased volume of stock transactions and in the very greatly shortened period of time for which shares... View Details
Keywords: by D. Quinn Mills
- January 2020
- Case
Banorte Móvil: Data-Driven Mobile Growth
By: Ayelet Israeli, Carla Larangeira and Mariana Cal
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
Israeli, Ayelet, Carla Larangeira, and Mariana Cal. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Case 520-068, January 2020.
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
Testing data on 13,000 shoppers To show how the model works, Ascarza and Padilla fed it some customer data supplied by an international retailer that sells its own brand of beauty products exclusively in its stores and on its website. This included about four years of... View Details
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
personally profit by violating the law or by harming or misleading others. The stakes can be enormous, especially when a big transaction or career-making decision is involved. This means people in business often face much larger... View Details
Keywords: by Lane Lambert
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
like comparing Armani's selling expenses per transaction to Wal-Mart's, a comparison that deviates from benchmarking's original purpose: to perform detailed process comparisons across similar entities, as in the Toyota/GM example.... View Details
- 11 Mar 2024
- News
In Harmony
referred to as the godfather of private equity in Asia, Kim has led some of the region’s most significant transactions at MBK, including the 2009 acquisition, with Goldman Sachs, of Universal Studios Japan; the 2013 acquisition of ING... View Details
- 01 Mar 2024
- News
The Internet's Next Frontier
While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details
Keywords: Jennifer Gillespie
- Research Summary
Unintended Consequences of Fundraising Tactics
Charity fundraisers use a variety of methods to increase donations, with three of the most common being matching funds, seed money, and thank you gifts. Field experiments have shown that matching funds (Eckel and Grossman, 2008) and seed money (List and Lucking-Reiley,... View Details
Camille J. Douglas
CAMILLE J. DOUGLAS is a Lecturer at Harvard Business School and a Lecturer and Senior Fellow at Harvard University Graduate School of Design in their inaugural Master of Real Estate (MRE) degree program. She was an Adjunct Professor in Finance and... View Details