Publications

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March 2002 (Revised June 2005)
Case

AOL Time Warner, Inc.

By: Stephen P. Bradley and Erin Sullivan

AOL Time Warner, which has been billed as the "first fully integrated media and communications company of the Internet Century," raises the fundamental question of how value will be created and captured by the merger of AOL and Time Warner. This case describes just how... View Details

Keywords: Mergers and Acquisitions; Internet and the Web; Value Creation; Organizational Culture; Consolidation; Change Management; Telecommunications Industry; Telecommunications Industry; United States

December 1999 (Revised May 2002)
Case

CNBC (A): NBC and Its Startup Friends

By: Rosabeth M. Kanter

NBC expands further on to the Internet with CNBC.com. NBC's Internet strategy, supported by corporate parent General Electric, involves numerous investments as well as new ventures like CNBC.com. Soon after CNBC.com is launched in 1999, NBC brings in a new CEO, Pamela... View Details

Keywords: Business Startups; Change Management; Management Teams; Corporate Strategy; Leadership Development; Internet and the Web; Expansion; Media; Telecommunications Industry; Telecommunications Industry

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Career Coach

Cathy Hutchinson

Cathy (Kellogg '01) is a member of the Career & Professional Development team and coaches students and alumni interested in entertainment/ media & technology career paths. In addition to managing external marketing, communications & technology initiatives... View Details

Keywords: Telecommunications; Telecommunications; Telecommunications; Telecommunications

February 1979 (Revised October 1982)
Case

Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978

By: Michael E. Porter

Keywords: Applied Optics; History; Competition; Information Technology; Telecommunications Industry; Telecommunications Industry

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March 2022 (Revised April 2022)
Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans

This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details

Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Telecommunications Industry; Telecommunications Industry; France

November 2014 (Revised January 2017)
Case

Micromax: Scaling the Largest Indian Mobile Handset Company

By: Ranjay Gulati, Rachna Tahilyani and Alicia DeSantola

It is January 2014 and Rahul Sharma, cofounder of Micromax Informatics (Micromax), the largest Indian mobile handset company, is preparing for an emergency conference call with his private equity investors. In the last six years, Micromax had grown its annual product... View Details

Keywords: Mobile; Scaling; Indian Software Development; Consumer Behavior; Management Turnover; Mobile and Wireless Technology; Management; E-commerce; Telecommunications Industry; Telecommunications Industry; India

July 2004 (Revised December 2004)
Case

RelayHealth

By: Joseph B. Lassiter III and Elizabeth Kind

RelayHealth provides secure, online communications for doctors, patients, and health plans. The company's services include online consultations, prescription renewals, and appointment scheduling. RelayHealth's business model derives subscription revenue from doctors... View Details

Keywords: Communication Technology; Internet and the Web; Consumer Behavior; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Telecommunications Industry; Telecommunications Industry

February 2003 (Revised July 2003)
Case

Ember Corporation: Developing the Next Ubiquitous Network Standard

By: Rebecca Henderson and Nancy Confrey

Ember is a venture capital-funded start-up that hopes to establish a standard for ubiquitous wireless networks. Its unique approach and proprietary technology promises to create enormous value in a wide variety of markets, particularly in local sensing and control.... View Details

Keywords: Business Startups; Wireless Technology; Value; Competitive Strategy; Standards; Telecommunications Industry; Telecommunications Industry

February 2003
Teaching Note

Siemens AG: Global Development Strategy (A) and (B) TN

By: Stefan H. Thomke

Teaching Note for (9-602-061) and (9-602-062). View Details

Keywords: Telecommunications Industry; Telecommunications Industry; Bangalore; Germany

May 1998 (Revised October 1998)
Case

Teleswitch (A)

Describes the financing history of Teleswitch, a maker of small digital telephone switches for the wireless/cellular industry. As the case ends, Teleswitch is revisiting its selection of an investment banker for its hoped-for IPO. A rewritten version of an earlier... View Details

Keywords: Initial Public Offering; Investment Banking; Entrepreneurship; Financing and Loans; Wireless Technology; Telecommunications Industry; Telecommunications Industry

Keywords: Telecommunications & Network Solutions

01 Jun 2015
News

Screen Grab

Illustrations by Josh Cochran When actor Jeffrey Tambor stepped to the podium at this year’s Golden Globe Awards to accept the honor of Best Actor in a TV Series, Musical or Comedy, he did so for a show that didn’t premiere on HBO, Showtime, or CBS. Instead,... View Details

Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Telecommunications; Telecommunications

05 Mar 2007
Research & Ideas

Risky Business? Protecting Foreign Investments

eighteen months, to also nationalize the country's biggest telecommunications company and the electricity and natural gas sectors. What are your thoughts on what this trend means both for Venezuela's economic development and for outside... View Details

Keywords: by Sean Silverthorne; Energy; Utilities

06 Jun 2013
News

Exploring the American Dream: From Pakistan to HBS

Keywords: Telecommunications; Telecommunications; Telecommunications

17 Jan 2008
Working Paper Summaries

Competition in Modular Clusters

Keywords: by Carliss Y. Baldwin & C. Jason Woodard; Telecommunications; Telecommunications; Telecommunications; Telecommunications

March 2021 (Revised January 2022)
Case

Philips: Redefining Telehealth

By: Regina E. Herzlinger, Alec Petersen, Natalie Kindred and Sara M. McKinley

As one of the world’s largest healthcare companies, Philips sought to reach beyond the walls of the hospital and expand its hospital-to-home program to gain future competitive advantage through technology solutions combining predictive analytics with care delivery. By... View Details