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  • 25 Mar 2019
  • Research & Ideas

The Secret Life of Supply Chains

however, all the industries that comprised that sector or how many jobs it contained. Two years ago, she teamed with Mercedes Delgado, professor at Copenhagen Business School and research scientist at the Massachusetts Institute of... View Details
Keywords: by Michael Blanding; Manufacturing; Service
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been critical during the pandemic, it... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 15 Mar 2022
  • Research & Ideas

This Workplace Certification Made Already Safe Companies Even Safer

of workplaces every year. The endeavor required the team to seek “special sworn status” from the US government to view confidential records of workplace injuries. Already safe workplaces became even safer The View Details
Keywords: by Rachel Layne
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

download count numbers, but we were able to see exactly who was doing this, and in what circumstances." In their research, Larkin and Edelman teamed up with the SSRN and set out to determine the factors that would make academics inflate... View Details
Keywords: by Carmen Nobel
  • 11 Apr 2011
  • Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

course, Eisenmann teaches cases on cloud storage company Dropbox and the social search service Aardvark. Both firms' founders were early practitioners of the lean startup method. The Dropbox team initially announced a bare-bones version... View Details
Keywords: by Carmen Nobel; Technology; Computer
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

involve initially educating the senior leaders, as these are the folks who can open the right doors, make the needed resources available, and align the D&I process with all of the business objectives. Additionally, leadership must be... View Details
Keywords: by James Heskett
  • 16 Aug 2022
  • Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

begging to have the opportunity to re-engage. Rigorously evaluate the quality and capacity of your senior team and take advantage of the extraordinary executive talent looking for new homes and more promising pastures. 3. Make View Details
Keywords: by Jeffrey Bussgang
  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details
Keywords: by David Stauffer
  • 28 Aug 2012
  • First Look

First Look: August 28

dispute and a trend analysis of over 400 total WTO disputes, I find that the WTO dispute settlement process is helping to legitimize the institution of free trade through its public display of rational authority and neutral expertise. At... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2012
  • First Look

First Look: July 24

gas regulations are more likely to share greenhouse gas emissions levels and reduction targets. Download the paper: http://www.hbs.edu/research/pdf/12-026.pdf The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work View Details
Keywords: Sean Silverthorne
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details
Keywords: by Roberta Holland; Education
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

commitment given their prior expectations. 3. Inexperienced solicitors tend to blink at the last moment and ask for dramatically less than they were instructed. Sending a team of two (expensive in terms of time) is one way to deal with... View Details
Keywords: by Danielle Kost
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

developers and 27 percent wanted sales leads, 13 percent were looking for growth marketers and 7 percent wanted front-end developers/UX/designers. Sure, it’s fine to look for a generalist [or augmenting your team with an outsourced dev... View Details
Keywords: by Julia Austin; Technology
  • 14 Apr 2014
  • Working Paper Summaries

Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces

Keywords: by Jesse Shore, Ethan Bernstein & David Lazer
  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

each move, a pitching team at a high-cost existing plant works with a catching team at a low-cost new location, and the move is not considered complete until the performance of the catching View Details
Keywords: by Pankaj Ghemawat
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

modest manner, Flick always shared the recognition of success with the team and his staff. In challenging times, the team effort is all that counts. A close involvement of those affected in the... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration and evaluating opportunities for potential applications. Every... View Details
Keywords: by Rocio Wu
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

model the technology of step processes with bottlenecks and show how this technology rewards vertical integration, a hierarchical organization, and the use of direct authority. These properties in turn became the organizational hallmarks... View Details
Keywords: Sean Silverthorne
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

consultants to live anywhere have been effective ways of recruiting talent. However, while these people may live anywhere, they carry out most of their work in teams on the road. My concern is the impact on an organization's culture that... View Details
Keywords: by James Heskett
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