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  • June 2023
  • Article

Do Job Seekers Value Diversity Information? Evidence from a Field Experiment and Human Capital Disclosures

By: Jung Ho Choi, Joseph Pacelli, Kristina M. Rennekamp and Sorabh Tomar
We examine how information about the diversity of a potential employer's workforce affects individuals’ job-seeking behavior. We embed a field experiment in job recommendation emails from a leading career advice agency in the U.S. The experimental treatment involves... View Details
Keywords: Diversity; Job Search; Employees; Corporate Disclosure
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  • Article

Overturning the ACA's Medicaid Expansion Would Likely Decrease Low-Income, Reproductive-Age Women's Healthcare Spending and Utilization

By: Lucy Chen, Richard G. Frank and Haiden A. Huskamp
In late 2020, the Supreme Court began hearing a case challenging the Affordable Care Act (ACA), which led to coverage gains for many low-income, reproductive-age women. To explore potential implications of a full ACA repeal for this population, we examined gains... View Details
Keywords: Medicaid; Women's Health; Health Insurance; Health Care and Treatment; Gender; Insurance; Poverty; Health Industry; United States
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  • 17 Dec 2018
  • News

The Hard Truth About Innovative Cultures

  • 12 Mar 2024
  • Research & Ideas

Publish or Perish: What the Research Says About Productivity in Academia

on things like the publication record and grant databases, which are not designed for us to see how science is operating.” Harvard Business School Assistant Professor Kyle Myers and seven colleagues surveyed professor-level researchers at... View Details
Keywords: by Ben Rand; Education

    BUSINESS ETHICS: WHAT EVERYONE NEEDS TO KNOW

    View Details

    • 13 Feb 2024
    • Research & Ideas

    Breaking Through the Self-Doubt That Keeps Talented Women from Leading

    comprehension, which was drawn from the Armed Service Vocational Aptitude Battery (ASVAB) exam. Prolific users also completed a brief sociodemographic survey and built a resume that included their test score, basic education information,... View Details
    Keywords: by Kara Baskin
    • November 2016 (Revised February 2017)
    • Case

    BrightStar Care: The Evolution of a Leadership Team

    By: Boris Groysberg, Colleen Ammerman and John D. Vaughan
    BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details
    Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy
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    • Research Summary

    Foreign Direct Investment, Finance, and Economic Development

    Research has sought to understand how foreign direct investment affects host economies. This paper reviews the empirical literature, specifically addressing the question: How does FDI affect economic development of host countries and what is the role of local financial... View Details
    Keywords: Foreign Direct Investment; Economic Development; Multinational Corporation; Finance
    • Article

    Understanding the Advice of Commissions-Motivated Agents: Evidence from the Indian Life Insurance Market

    By: Santosh Anagol, Shawn Cole and Shayak Sarkar
    We conduct a series of field experiments to evaluate the quality of advice provided by life insurance agents in India. Agents overwhelmingly recommend unsuitable, strictly dominated products, which provide high commissions to the agent. Agents cater to the beliefs of... View Details
    Keywords: Advice; Customers; Insurance; Service Operations; Motivation and Incentives; Ethics; India
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    • October 2015
    • Article

    After the Arab Spring: Are Secular Parties the Answer?

    By: Mieczysław Boduszyński, Kristin Fabbe and Christopher Lamont
    After the "Arab Spring" and the initial democratic reforms in Turkey under the Justice and Development Party (AKP), why has democratic progress remained so elusive in the Middle East and North Africa (MENA)? In recent years, that question has preoccupied numerous... View Details
    Keywords: Religion; Government and Politics; Business and Government Relations; North Africa; Egypt; Middle East; Turkey
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    • 1991
    • Article

    Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

    By: Leonard A. Schlesinger and Jeffrey Zornitsky
    Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
    Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
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    • January 2011 (Revised March 2011)
    • Case

    Development and Promotion at North Atlantic Hospital

    By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams
    Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details
    Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry
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    • 2010
    • Working Paper

    Peronist Beliefs and Interventionist Policies

    By: Rafael Di Tella and Juan Dubra
    We study the logic of Peronist interventionist polices and the beliefs that support them. Instead of a comprehensive approach, we focus on three elements. First, we study beliefs and values about the economic system present in Peron's speeches during the period... View Details
    Keywords: History; Economic Systems; Values and Beliefs; Policy; Business and Government Relations; Argentina
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    • 13 Apr 2021
    • News

    New Study Reveals That Stress Causes People's Minds to Wander Close to 60% of the Workday

    • 05 Jul 2006
    • Working Paper Summaries

    Information Dispersion and Auction Prices

    Keywords: by Pai-Ling Yin; Technology; Web Services
    • Research Summary

    Contentment with Professor Roy Chua

    Middle-Way is one of the core principles of Buddhism-it promotes a moderate lifestyle that is self-sufficient and void of excesses or extremes in any life domains.  People with this type of lifestyle live a "content" life.  However, could life... View Details
    • 2024
    • Working Paper

    People, Practices, and Productivity: A Review of New Advances in Personnel Economics

    By: Mitchell Hoffman and Christopher T. Stanton
    This chapter surveys recent advances in personnel economics. We begin by presenting evidence showing substantial and persistent productivity variation among workers in the same roles. We discuss new research on incentives and compensation; hiring practices; the... View Details
    Keywords: Employees; Labor
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    • 2025
    • Working Paper

    Threat and Assimilation: Evidence from Refugees in Germany

    By: Philipp Jaschke, Sulin Sardoschau and Marco Tabellini
    This paper studies the effects of local threat on the cultural assimilation and economic integration of refugees, exploiting plausibly exogenous variation in their allocation across German regions between 2013 and 2016. We use representative survey data and... View Details
    Keywords: Assimilation; Threat Hypothesis; Migration; Cultural Change; Refugees; Culture; Identity; Germany
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    • October 2007 (Revised December 2008)
    • Case

    The Royal Bank of Scotland Group: The Human Capital Strategy

    By: Boris Groysberg and Eliot Sherman
    Describes the development and implementation of one of the world's most advanced human resource management support systems. The Royal Bank of Scotland Group is a global banking leader that began implementing a strategy for measuring the impact of human capital on... View Details
    Keywords: Financial Management; Human Resources; Human Capital; Management Systems; Measurement and Metrics; Performance Effectiveness; Strategy; Information Technology; Banking Industry
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    • November 1989 (Revised February 1992)
    • Case

    Ford Motor Co.: Dealer Sales and Service

    By: Leonard A. Schlesinger
    Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found... View Details
    Keywords: Organizational Change and Adaptation; Change Management; Distribution Channels; Customer Focus and Relationships; Service Industry; Auto Industry; Retail Industry; United States
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