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  • All HBS Web  (8,410)
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Show Results For

  • All HBS Web  (8,410)
    • People  (26)
    • News  (2,381)
    • Research  (4,471)
    • Events  (23)
    • Multimedia  (164)
  • Faculty Publications  (2,869)
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  • 2018
  • Book

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

By: Amy C. Edmondson
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation,... View Details
Keywords: Psychological Safety; Knowledge Economy; Teaming; Management; Organizational Culture; Innovation and Management; Learning
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Edmondson, Amy C. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Hoboken, NJ: John Wiley & Sons, 2018.
  • 2013
  • Book

Blockbusters: Hit-making, Risk-taking, and the Big Business of Entertainment

By: Anita Elberse
What's behind the phenomenal success of entertainment businesses such as Warner Bros., Marvel Enterprises, and the NFL—along with such stars as Jay-Z, Lady Gaga, and LeBron James? Which strategies give leaders in film, television, music, publishing, and sports an edge... View Details
Keywords: Entertainment; Business; Strategy; Media; Digital Technology; Blockbuster; Superstar; Film; Television; Music; Publishing; Performing Arts; Nightlife; Risk and Uncertainty; Information Technology; Marketing Strategy; Music Entertainment; Success; Sports; Business Strategy; Film Entertainment; Television Entertainment; Music Industry; Fine Arts Industry; Entertainment and Recreation Industry; Publishing Industry
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Elberse, Anita. Blockbusters: Hit-making, Risk-taking, and the Big Business of Entertainment. New York: Henry Holt and Co., 2013.
  • June 2020
  • Case

Big Hit Entertainment and Blockbuster Band BTS: K-Pop Goes Global

By: Anita Elberse and Lizzy Woodham
Bang Si-Hyuk (‘Hitman Bang’) is the founder and co-chief executive officer of Big Hit Entertainment, the company behind BTS, a ‘K-pop’ band that has found unparalleled success around the globe—a remarkable feat given that most of their songs are in Korean. It is March... View Details
Keywords: Music; Entertainment; Superstars; Talent; Talent Development; Labor Economics; General Management; Music Entertainment; Media; Talent and Talent Management; Labor; Contracts; Marketing; Strategy; Music Industry; Entertainment and Recreation Industry
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Elberse, Anita, and Lizzy Woodham. "Big Hit Entertainment and Blockbuster Band BTS: K-Pop Goes Global." Harvard Business School Case 520-125, June 2020.
  • April 2009 (Revised May 2009)
  • Case

Oprah Winfrey

By: Nancy F. Koehn, Erica Helms, Katherine Miller and Rachel Wilcox
The case explores the entrepreneurial journey of Oprah Winfrey, examining how she built an audience for one of the most successful television shows in history; how she created the company, Harpo Productions, that produces that show as well as other media offerings; how... View Details
Keywords: Business Model; Entrepreneurship; Leadership; Corporate Social Responsibility and Impact; Mission and Purpose; Personal Development and Career; Strategy; Media and Broadcasting Industry; United States
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Koehn, Nancy F., Erica Helms, Katherine Miller, and Rachel Wilcox. "Oprah Winfrey." Harvard Business School Case 809-068, April 2009. (Revised May 2009.)
  • October 2002 (Revised September 2005)
  • Case

Emerging Giants: Building World-Class Companies in Emerging Markets

By: Tarun Khanna and Krishna G. Palepu
Presents a conceptual framework to examine successful companies in emerging markets and what enables them to avoid traditional emerging market obstacles. Examines those characteristics that allow these successful local companies to overcome market voids and become... View Details
Keywords: Globalized Firms and Management; Emerging Markets; Success
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Khanna, Tarun, and Krishna G. Palepu. "Emerging Giants: Building World-Class Companies in Emerging Markets." Harvard Business School Case 703-431, October 2002. (Revised September 2005.)
  • 22 Jul 2019
  • News

How To Be a Digital Platform Leader

  • November 1998 (Revised December 1998)
  • Case

Amul and India's National Dairy Development Board

By: Ray A. Goldberg, Carin-Isabel Knoop and Srinivas Sunder
Amul Dairy has been a successful change maker in India's dairy system. How does it move from this success to the new challenges facing the Indian food system--is it an appropriate model? View Details
Keywords: Business Model; Leading Change; Success; Cooperative Ownership; Problems and Challenges; Food and Beverage Industry; India
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Goldberg, Ray A., Carin-Isabel Knoop, and Srinivas Sunder. "Amul and India's National Dairy Development Board." Harvard Business School Case 599-060, November 1998. (Revised December 1998.)
  • June 2016
  • Teaching Note

The Rawlinsons: Facing Life and Career Decisions as a Couple

By: Boris Groysberg and Robin Abrahams
David and Nadia Rawlinson are a dual-career power couple who both seek executive careers in large organizations. At the beginning of the case, Nadia has taken a new job in San Francisco, while David has been offered an opportunity in London. What are the risks of... View Details
Keywords: Career Management; Career Planning; Personal Development and Career; Gender
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Groysberg, Boris, and Robin Abrahams. "The Rawlinsons: Facing Life and Career Decisions as a Couple." Harvard Business School Teaching Note 416-062, June 2016.
  • 13 Apr 2016
  • News

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

  • spring 1991
  • Article

Breaking the Cycle of Failure in Services

By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
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Schlesinger, Leonard A., and James Heskett. "Breaking the Cycle of Failure in Services." MIT Sloan Management Review 32, no. 3 (spring 1991): 17–28.
  • April 2013 (Revised October 2013)
  • Case

Google's Project Oxygen: Do Managers Matter?

By: David A. Garvin, Alison Berkley Wagonfeld and Liz Kind
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details
Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources
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Garvin, David A., Alison Berkley Wagonfeld, and Liz Kind. "Google's Project Oxygen: Do Managers Matter?" Harvard Business School Case 313-110, April 2013. (Revised October 2013.)
  • 09 Aug 2018
  • Cold Call Podcast

Two Million Fake Accounts: Sales Misconduct at Wells Fargo

Keywords: Re: Suraj Srinivasan; Banking; Financial Services
  • 10 Sep 2012
  • HBS Case

HBS Cases: Branding Yoga

Owner/President Management Program, with plenty of lessons about branding and competitive strategy. Two Paths In Branding Yoga, cowritten with HBS Global Research Group associate director Kerry Herman and research associate Annelena Lobb, Deshpandé examines the... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 31 Mar 2022
  • News

Navigating the ‘Bermuda Triangle’ in Professional Services

  • October 1959 (Revised May 1983)
  • Case

Sunshine Builders, Inc.

By: Arch-Richard Dooley and Wickham C. Skinner
Production setup of a successful home builder. View Details
Keywords: Production; Success; Business Processes; Real Estate Industry; Construction Industry
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Dooley, Arch-Richard, and Wickham C. Skinner. "Sunshine Builders, Inc." Harvard Business School Case 606-024, October 1959. (Revised May 1983.)

    Matt DosSantos DiSorbo

    I am a PhD student in the Technology and Operations Management Unit. My research focuses on helping human-AI collaborations translate sandbox performance into success in practice. My advisor is Professor Kris Johnson Ferreira. Prior to HBS, I obtained an... View Details
    • March 1993 (Revised December 2011)
    • Case

    Crown Cork & Seal in 1989

    By: Stephen P. Bradley
    Describes the structure and recent trends of the metal container industry, Crown's successful strategy for competing in the industry, and John Connelly's leadership over more than 20 years. In 1989, William Avery succeeded Connelly as CEO and is forced to consider new... View Details
    Keywords: Leadership; Five Forces Framework; Management Succession; Organizational Change and Adaptation; Organizational Structure; Competitive Strategy
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    Bradley, Stephen P. "Crown Cork & Seal in 1989." Harvard Business School Case 793-035, March 1993. (Revised December 2011.)

      Yifei Wu

      Yifei Wu is a doctoral student in the Strategy Unit at Harvard Business School with primary research interests in innovation and entrepreneurship in emerging markets. She works with impact-driven ventures to understand challenges and frictions to successful value... View Details

      • March 2008 (Revised April 2008)
      • Case

      Sony PlayStation 3: Game Over?

      By: Elie Ofek
      Outlines the challenges faced by Sony with the launch of its PlayStation 3. Information on the 2006 and 2007 holiday seasons and the success of rival consoles is outlined. In addition, the case allows examining the costs and revenues associated with a business model... View Details
      Keywords: Business Model; Games, Gaming, and Gambling; Cost; Revenue; Product Launch; Sales; Competition; Hardware; Entertainment and Recreation Industry
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      Ofek, Elie. "Sony PlayStation 3: Game Over?" Harvard Business School Case 508-076, March 2008. (Revised April 2008.)
      • January 2007 (Revised January 2008)
      • Case

      Charles Schwab & Co., Inc.: The "Talk to Chuck" Advertising Campaign

      By: John A. Quelch
      Schwab management is evaluating the success of the recently launched "Talk to Chuck" advertising campaign. This campaign aims to differentiate Schwab in the cluttered financial services marketplace. Test market results facilitate discussion of advertising objectives,... View Details
      Keywords: Advertising Campaigns; Communication Strategy; Brands and Branding; Media; Performance Evaluation; Financial Services Industry
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      Quelch, John A., and Laura Winig. Charles Schwab & Co., Inc.: The "Talk to Chuck" Advertising Campaign. Harvard Business School Case 507-005, January 2007. (Revised January 2008.)
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