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  • All HBS Web  (1,457)
    • People  (9)
    • News  (392)
    • Research  (769)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (260)
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  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

chooses to found a nonprofit instead of a firm, because this is more likely to lead to success, what can be inferred about the state of the software market? Organizational theorists argue that nonprofit foundations are created to protect... View Details
Keywords: by Mallory Stark
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

5,000 board members from around the world to find out. We found that, overall, innovation does not rank as a top strategic challenge for the majority of boards. Although directors in certain industries are more cognizant of the threat of disruption, the widespread lack... View Details
Keywords: Dina Gerdeman
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has increased." One of the basic... View Details
Keywords: by Jim Heskett; Health
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

panic rise, his wife, sitting in the passenger seat, said calmly: “It’s going to be fine. Just relax. Exhale. Keep your eyes on the road.” The scare was eye-opening for Margolis, perhaps because it occurred when the United States was... View Details
Keywords: by Dina Gerdeman
  • 06 Dec 2013
  • Op-Ed

HBS Faculty Remember Nelson Mandela

Chrysler South Africa, who had returned to his native South Africa after apartheid ended, motivated a hostile, unproductive black work force by engaging with them in their dream of building a Mercedes for Mandela. This was all about... View Details
Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

millions of customers. The third distinctive quality of the Web is something of a handicap. To be frank, the authors say, it is a boring medium when compared with television, lacking TV's power to engage fantasy and arouse emotions.... View Details
Keywords: by Peter K. Jacobs
  • 01 Oct 2013
  • First Look

First Look: October 1

  Publications August 2013 Journal of Economic Behavior & Organization Religion, Politician Identity and Development Outcomes: Evidence from India By: Bhalotra, Sonia, Guilhem Cassan, Irma Clots-Figueras, and Lakshmi Iyer Abstract—This paper investigates whether... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

firms’ institution-seeking behavior by documenting how they make strategic use of weaker institutions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51721 Surfacing the Submerged State: Operational Transparency Increases Trust in and View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

a challenge for researchers who wish to study them and for the governments, business leaders, and citizens striving to improve life quality in them. The limitations of the dominant development paradigm coupled with the need to focus on consumers provide tremendous... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

organizations as well as customer pressure from individual investors are critical in mitigating free-rider problems among asset managers and sustaining engagement practices. Finally, I explore the limits and anticompetitive concerns to... View Details
Keywords: Dina Gerdeman
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

under the Hood: Wealth-based Discrimination in Illicit Customer Help Authors:F. Gino and L. Pierce Publication:Organization Science 21, no. 6 (November-December 2010) Abstract This paper investigates whether an employee's perception of customer wealth affects his... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

challenging for an individual to develop, and why? A: Upon his return from the first Gulf War, General Norman Schwarzkopf addressed the United States Military Academy at West Point and told the Corps of Cadets that leadership is about... View Details
Keywords: by Martha Lagace
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

develop to support improving value for patients. In addition to restructuring care delivery in the hospitals and throughout northeastern Ohio, The Clinic has investments, facilities, and staff in several other states in the U.S. as well... View Details
Keywords: Martha Lagace
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

in two major product lines for a large enterprise software vendor to examine the use and success of pricing and product strategies. Regarding pricing, the paper demonstrates that the vendor engages in significant... View Details
Keywords: Martha Lagace
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

example, both companies know that their investors are very concerned about the large amount of cash generated in oil and gas, but each has committed to explaining its use in a different way. While BP is very willing to state they will... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 05 Jun 2019
  • Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

mergers to reduce competition.” MacKay says. “That’s not something the antitrust authorities typically engage with, but maybe that’s something that we should be concerned about.” About the Author Kristen Senz is a writer and social media... View Details
Keywords: by Kristen Senz; Energy
  • 07 May 2013
  • First Look

First Look: May 7

equity groups. Instead, they appear to expand their private equity engagement to take advantage of the credit market booms while capturing private benefits from cross-selling of other banking services. Publisher's link:... View Details
Keywords: Carmen Nobel
  • 21 Oct 2024
  • Research & Ideas

What Happens in Vegas Could Shape the Metaverse

company’s investment in the online social entertainment world. The researchers started playing Fortnite during the pandemic “to break the monotony of constant Zoom meetings,” Wu says. But soon, they found themselves spending real money on virtual clothes, called... View Details
Keywords: by Scott Nover; Computer; Information Technology
  • 20 Jan 2015
  • First Look

First Look: January 20

been systematically implemented and evaluated. This article describes early time-driven activity-based costing work at several leading healthcare organizations in the United States and Europe. It identifies the opportunities they found to... View Details
Keywords: Sean Silverthorne
  • 17 Jul 2012
  • First Look

First Look: July 17

competition for executive level visibility, further their solutions for organizational control problems and engage in 'credentializing' (Power, 1992) to support their claims. At MultiBank, accountants drew on the institutional logic of... View Details
Keywords: Sean Silverthorne
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