Publications

07 May 2024
Blog Post

Opportunity to Offset Travel Emissions with Carbon Credits that Meet HBS Criteria

likely to deliver their expected GHG reductions. Calyx Global assesses carbon credits against a number of potential risks that could impact a project’s claim of delivering GHG reductions or removals such as: additionality (the risk that the carbon View Details

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one... View Details

Keywords: by James Heskett; Web Services; Information Technology

22 Feb 2022
News

Breaking News

and declining print advertising revenue. That was the firm foundation upon which local newspapers were built, so that pressure on the traditional sources of revenue has obviously put pressure on the rest of the business—and particularly... View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

follow-up case, "Nanda Home," which Ofek began teaching this fall, revisits Nanda and her company, Nanda Home, a few years into Clocky's tenure, when sales had begun to flatten. Revenues in 2009 were $990,000, down from $1.5... View Details

Keywords: by Carmen Nobel; Consumer Products

August 2020 (Revised February 2021)
Case

Luckin Coffee (A): Caffeine-fueled Growth?

By: Ramon Casadesus-Masanell and Karen Elterman

This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China (by number of stores) in 2019. Unlike Starbucks stores, which were designed to be welcoming “third places” for... View Details

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

dollars (or perceived that payments would be interrupted). Firms operating in the commodity markets also saw their revenues shrinking, and struggled to meet obligations in (dollar) debt. As a result, most of them turn to banks to obtain... View Details

Keywords: by Sean Silverthorne

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

tax cut in 2017 he did it by visiting Harley-Davidson’s facilities in his home state of Wisconsin. The Company had not performed well in recent years. By 2017, its profits were $521 million on revenues of about $5.6 billion; both figures... View Details

Keywords: by James Heskett; Auto

04 Apr 2023
Blog Post

Maersk’s Journey to Decarbonize Shipping

production, our group visited Maersk, one of the world’s largest shipping companies with 707 vessels and Denmark’s largest company ($81.5B in revenue in 2022), 206th on the Fortune global 500 rankings. Maersk was at the epicenter of... View Details

01 May 2017
Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

Simons says. “They control this narrow slice, but their jobs are tied to things like revenue growth and profitability. The missing piece is the support they are given to accomplish their goals.” When using the tool, a job can be evaluated... View Details

Keywords: by Dina Gerdeman

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

transformation. In accordance with the shift in strategy, Microsoft needed to come up with a viable go-to-market plan that would align its new commercial strategy with sales, partners, products and services, and customers to drive... View Details

Keywords: Dina Gerdeman

30 Oct 2012
First Look

First Look: October 30

draft FY 2010 plans that together added up to firm-wide revenues of only $53 million, a growth rate of negative 10.2%. The preceding years of rapid growth had been successful but challenging, and a thorough review of the firm's culture,... View Details

Keywords: Sean Silverthorne

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

models to forge new sales channels, revenue streams, and customer segments. Could you give an example? Teixeira: Incumbents tend to respond to decoupling by gluing back the part of the value chain that was broken. The other alternative is... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

20 Sep 2019
Research & Ideas

Solving the Riddle of How Companies Grow Over Time

Sant’Anna; and Federico Tamagni, Scuola Superiore Sant’Anna. They define growth as “a process by which organizations pursue market opportunities and the acquisition and accumulation of the resources required to exploit those opportunities.” View Details

Keywords: by Michael Blanding; Manufacturing

March 2019
Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu

The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details

Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey

April 2021 (Revised December 2023)
Case

The Mahindra Group: Leading with Purpose

By: Ranjay Gulati and Rachna Tahilyani

India headquartered Mahindra Group is a multibillion-dollar federation of companies operating across the globe. It is ahead of its time in articulating its purpose and mapping its values, something it had first done at inception and then refreshed yet again as ‘Rise’... View Details

Keywords: Mission and Purpose; Organizational Culture; Change Management; Communication Strategy; Family Ownership; Corporate Social Responsibility and Impact; Revenue; Auto Industry; Financial Services Industry; Manufacturing Industry; Technology Industry; Asia; India; Mumbai; South Korea; Italy; United States