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Show Results For
- All HBS Web
(765)
- News (293)
- Research (354)
- Events (3)
- Multimedia (16)
- Faculty Publications (203)
- 25 Feb 2014
- First Look
First Look: February 25
Cracker Barrel In the fall of 2011, activist investor, Sardar Biglari, has acquired nearly 10% ownership in the Cracker Barrel restaurant chain. He believes that the board and senior management have failed and the company has... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
A Force for Good
school and for a lot of other places.” Joe O’Donnell (MBA ’71) echoes Menino’s comments. “I was in the restaurant business a while back,” he says modestly. (O’Donnell’s Boston Concessions, a billion-dollar business empire, already... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and... View Details
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
creating peer-to-peer recognition programs in which employees are provided monthly reward points that they can give away to colleagues for work-related wins. Employees who earn a certain number of points can redeem them for various perks, such as a View Details
Keywords: All Industries
- Web
Faculty & Advisors | MBA
Princeton University Steve is the founder and CEO of Parallel Wireless, which is rebuilding the global cellular network; founding Exec Chairman of Toast which is reimagining restaurant technology; and a board member of Desktop Metal... View Details
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
the like. Right now, a developer must accept a dramatically reduced price for that kind of land. But PRT could connect outlying buildings directly to a subway platform and a restaurant district. A PRT-connected outlying building could be... View Details
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
including 40 kinds of cheesecake. The average per-person check and return visits per restaurant are an estimated 50 percent higher than the industry average. In the kitchen, a modular menu process (revised every six months) keeps costs... View Details
- Web
Courses by Faculty Unit - Course Catalog
Poor (also listed under Marketing) Kash Rangan Spring 2025 Q4 1.5 Capitalism and the State (CATS) (also listed under Business, Government & the International Economy) Debora L. Spar Fall 2024 Q1Q2 3.0 Challenges and Opportunities in the View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
been almost a year and a half since Aydin had agreed to sell the company's shares to Delivery Hero, the Berlin-based global leader in online and mobile food ordering, for $589 million. In 2016, the company had grown to include more than 13,000 member View Details
Keywords: Re: Multiple Faculty
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
few decades, what were some of the key factors in China’s economic rise? A: In the 1980s, Deng Xiaoping’s establishment of the free trade zones began the transformation of China’s state-run economy. In the 1990s, you saw a significant easing of restrictions on... View Details
Keywords: by Deborah Blagg
- 19 Aug 2010
- News
Catchphrases, Mottos, and Cheers
PMD, it's OPM for me. Refrain: OPM (OPM), Harvard Square (Harvard Square). You'll learn with all the smartest teachers there. Come on down to Cambridge to spend a week or three. AMP, PMD, it's OPM for me. OPM 34. Wasabi! (from a case about a Japanese View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
disproportionately to Quick Serve Restaurants [QSRs]) and filling in their non-perishable needs (household items, canned goods, health and beauty care) on separate store-based trips. These non-perishable trips are a place where eCommerce... View Details
- 01 Sep 2011
- News
The Spangler Effect
away,” says Todd Mulder, food services general manager for Restaurant Associates, the hospitality firm that manages all campus food operations. “They are impressed that you can get sushi made to order,” in addition to soups, sandwiches, a... View Details
- 30 Mar 2017
- News
Negotiating Peace in Canada's Largest Rainforest
whenever you're going to build something that has never been built before. It's one thing to know exactly how something can work and to build the tenth franchise, or the hundredth, or the thousandth franchise restaurant under a model.... View Details
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
others. Material purchases are less satisfying than buying experiences like taking a trip or attending a show, Norton’s research shows. Even though vacations and restaurant outings may not be in the cards right now, we can still spend... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 09 Sep 2008
- First Look
First Look: September 9, 2008
note: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209042 elBulli: The Taste of Innovation Harvard Business School Case 509-015 Ferran Adriá, chef at elBulli, the highest-ranked restaurant in the world... View Details
Keywords: Sean Silverthorne
- Web
Courses by Title - Course Catalog
Opportunities in the Restaurant Industry General Management Michael S. Kaufman , Andy Pforzheimer Spring 2025 Q3Q4 3.0 Changing the World: Life Choices of Influential Leaders Accounting & Management, General Management, Organizational... View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
will continue to see creative uses. I predict we’ll see more and more ‘line-waiting tasks’ for restaurants that don’t take reservations and for product launches.” —Jamie Viggiano (MBA 2009), VP of marketing, TaskRabbit Professor Sandra... View Details
- 21 Dec 2010
- First Look
First Look: December 21
the final stages of a 10-year plan of rejuvenation under CEO Kim Lopdrup. When he took over as CEO in 2004 the chain was closing restaurants and suffering declining same-store sales and declining customer satisfaction. But in 2010, even... View Details
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
evening distributing excess food they had collected from local restaurants to the less fortunate people living under the Hauz Khas flyover in South Delhi. Four years later, this initiative had developed into The Robin Hood Army, an... View Details
Keywords: Dina Gerdeman