Filter Results:
(773)
Show Results For
- All HBS Web
(773)
- News (303)
- Research (358)
- Events (3)
- Multimedia (16)
- Faculty Publications (208)
Show Results For
- All HBS Web
(773)
- News (303)
- Research (358)
- Events (3)
- Multimedia (16)
- Faculty Publications (208)
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
including 40 kinds of cheesecake. The average per-person check and return visits per restaurant are an estimated 50 percent higher than the industry average. In the kitchen, a modular menu process (revised every six months) keeps costs... View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
been almost a year and a half since Aydin had agreed to sell the company's shares to Delivery Hero, the Berlin-based global leader in online and mobile food ordering, for $589 million. In 2016, the company had grown to include more than 13,000 member View Details
Keywords: Re: Multiple Faculty
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
few decades, what were some of the key factors in China’s economic rise? A: In the 1980s, Deng Xiaoping’s establishment of the free trade zones began the transformation of China’s state-run economy. In the 1990s, you saw a significant easing of restrictions on... View Details
Keywords: by Deborah Blagg
- 19 Aug 2010
- News
Catchphrases, Mottos, and Cheers
PMD, it's OPM for me. Refrain: OPM (OPM), Harvard Square (Harvard Square). You'll learn with all the smartest teachers there. Come on down to Cambridge to spend a week or three. AMP, PMD, it's OPM for me. OPM 34. Wasabi! (from a case about a Japanese View Details
- 26 Jan 2016
- First Look
January 26, 2016
when cities can tolerate risk and when there is enough labor with low opportunity costs. We also report on an inexpensive Boston-based restaurant tournament, which yielded algorithms that proved reasonably accurate when tested... View Details
Keywords: Sean Silverthorne
- 22 Mar 2011
- First Look
First Look: March 22
listings for 455,000 hotels, 92,000 attractions, and 564,000 restaurants in over 71,000 destinations worldwide. It had over 40 million reviews from 35 million unique monthly visitors who were contributing 21 new reviews every minute.... View Details
Keywords: Sean Silverthorne
- Web
Past Issues - Alumni
restaurant industry with Senior Lecturer Lena Goldberg and Visiting Lecturer Michael Kaufman Prognosis Professor Robert S. Huckman and Peter Slavin, president of Massachusetts General Hospital, on how the pandemic will transform the... View Details
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
example would be laptop computers that vary in configuration, with one having a CD-ROM and another having a wireless modem. Entrees in a restaurant would be another example. In these cases, choosing one alternative provides you with some... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
disproportionately to Quick Serve Restaurants [QSRs]) and filling in their non-perishable needs (household items, canned goods, health and beauty care) on separate store-based trips. These non-perishable trips are a place where eCommerce... View Details
- Web
Courses by Title - Course Catalog
Economy Sophus A. Reinert Fall 2025 Q1Q2 3.0 Challenges and Opportunities in the Restaurant Industry General Management, Entrepreneurial Management Michael S. Kaufman , Andy Pforzheimer Spring 2026 Q3Q4 3.0 Changing the World: Life... View Details
- 01 Sep 2011
- News
The Spangler Effect
away,” says Todd Mulder, food services general manager for Restaurant Associates, the hospitality firm that manages all campus food operations. “They are impressed that you can get sushi made to order,” in addition to soups, sandwiches, a... View Details
- 30 Mar 2017
- News
Negotiating Peace in Canada's Largest Rainforest
whenever you're going to build something that has never been built before. It's one thing to know exactly how something can work and to build the tenth franchise, or the hundredth, or the thousandth franchise restaurant under a model.... View Details
- 01 Dec 2008
- News
A Force for Good
school and for a lot of other places.” Joe O’Donnell (MBA ’71) echoes Menino’s comments. “I was in the restaurant business a while back,” he says modestly. (O’Donnell’s Boston Concessions, a billion-dollar business empire, already... View Details
- 14 Feb 2017
- First Look
First Look at New Research: February 14
Psychological Science Psychologically Informed Implementations of Sugary Drink Portion Limits By: John, Leslie, Grant Donnelly, and Christina Roberto Abstract—In 2012, the New York City Board of Health prohibited restaurants from selling... View Details
Keywords: Sean Silverthorne
- Web
Art Nature Business
Catskill Mountains. Here Ford reworks Durand’s iconic painting, substituting Cole and Bryant with the writers Herman Melville and Nathaniel Hawthorne in the foreground, and inserting a McDonald’s restaurant in the background as his... View Details
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
others. Material purchases are less satisfying than buying experiences like taking a trip or attending a show, Norton’s research shows. Even though vacations and restaurant outings may not be in the cards right now, we can still spend... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 09 Sep 2008
- First Look
First Look: September 9, 2008
note: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209042 elBulli: The Taste of Innovation Harvard Business School Case 509-015 Ferran Adriá, chef at elBulli, the highest-ranked restaurant in the world... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
will continue to see creative uses. I predict we’ll see more and more ‘line-waiting tasks’ for restaurants that don’t take reservations and for product launches.” —Jamie Viggiano (MBA 2009), VP of marketing, TaskRabbit Professor Sandra... View Details
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
results are affected by (a) the inspection outcomes at the inspector’s prior inspected establishment and (b) when the inspection occurs within an inspector’s daily schedule. Analyzing thousands of food safety inspections of restaurants... View Details
Keywords: Dina Gerdeman