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- Faculty Publications (344)
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- All HBS Web (1,143)
- Faculty Publications (344)
- 05 Feb 2015
- Research & Ideas
How New BofA Executives Learn its ’Deep Smarts’
coauthors are Walter Swap, professor of psychology emeritus and former chairman of the Psychology Department at Tufts University, and Gavin Barton, principal and founder of GB Performance Consulting. book... View Details
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
existing theories that foreign aid can "buy" stability. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49522 August 19, 2015 Frontiers in Psychology The Slow Decay and Quick Revival of Self-deception By:... View Details
Keywords: Sean Silverthorne
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
Challenges for Women Leaders," a chapter in the forthcoming book Psychology of Leadership: Some New Approaches, edited by David Messick and Roderick Kramer (Lawrence Erlbaum Press). As influential experts on negotiation who examine... View Details
Keywords: by Martha Lagace
- 10 Apr 2012
- First Look
First Look: April 10
market's growth that is the primary driver of profit margins and sales growth. A few retailers have succeeded in going global by developing strategies that apply four retail-specific rules for globalization. Rule 1: The home market is the linchpin. Retailers can... View Details
Keywords: Carmen Nobel
- 06 Mar 2017
- Research & Ideas
Why Comparing Apples to Apples Online Leads To More Fruitful Sales
assistant professor in the Marketing Unit at Harvard Business School and an affiliate of Harvard’s Center for Brain Sciences, who studies the neural and psychological factors that underlie consumer decision-making. “The more similar the... View Details
- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
creativity is absolutely essential for current business success. I define creativity as producing novel, workable ideas and solutions to problems; innovation is implementing those ideas within an organizational context. You need novel and... View Details
Keywords: Re: Teresa M. Amabile
- 05 Oct 2016
- Research & Ideas
Why Don't More People Get Flu Shots at Work?
professor in Harvard Business School’s Negotiation, Organizations & Markets Unit. Beshears is an expert in behavioral economics, which uses insights from psychology and economics to explain individual decision making and help people... View Details
- 28 May 2019
- News
Leading Questions
teams of consultants who did extensive and time-consuming one-on-one interviews. Synthesis, launched in 2017, aims for a middle ground: a focused but customized evaluation. “We ask ourselves what are the things you need to know right now... View Details
Keywords: April White
- 01 Jun 2024
- News
The Bookshelf: Try As One Might
A professor of management at the Darden Graduate School of Business at the University of Virginia and a leading expert on design thinking, Jeanne Liedtka (MBA 1981) helps people make better decisions through experimentation. The concept sounds simple enough in the... View Details
- 07 Jun 2011
- First Look
First Look: June 7
and debunk the myth that behavioral and neoclassical economic perspectives need be in conflict. Cognitive, Affective, and Special-interest Barriers to Policy Making Authors:Lisa L. Shu, Chia-Jung Tsay, and Max Bazerman Publication:In... View Details
Keywords: Sean Silverthorne
- July 2003 (Revised December 2003)
- Case
Mitchells/Richards
By: Amy C. Edmondson and Corey B. Hajim
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and high-touch customer service. A family-run business, Mitchells has built its success with a customer service strategy know internally as "hugging." The term is... View Details
Keywords: Information Technology; Expansion; Family Business; Attitudes; Organizational Culture; Luxury; Customer Focus and Relationships; Retail Industry
Edmondson, Amy C., and Corey B. Hajim. "Mitchells/Richards." Harvard Business School Case 604-010, July 2003. (Revised December 2003.)
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
that make the workplace feel ”just a tiny bit more psychologically safe: I don’t know. I need help. I made a mistake. I’m sorry.” How often have you heard your boss utter those words in the recent past? If... View Details
Keywords: by James Heskett
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
Summing Up Less is increasingly more, at least in the minds of customers, according to nearly every respondent to this month's column. However, some cite product complexity as the cause of rising real and psychological consumer... View Details
- 04 Nov 2008
- First Look
First Look: November 4, 2008
to suggest that the discretionary nature of the peremptory challenge renders it precisely the type of judgment most likely to be biased by race. The need for additional psychological investigation of race... View Details
Keywords: Martha Lagace
- 01 Mar 2008
- News
An American Odyssey
corporations and Wall Street as part of the cause of social injustice. But I also understood that they would need to be a big part of the solution, as indeed they have been.” America, who teaches courses on investing in Africa and on... View Details
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
global competition and cooperation; and altering the attitudes, values, motivations, aspirations, and fears of customers and employees. Perhaps most importantly, these changes have altered human societies, promising a coming decade of unpredictable and unprecedented... View Details
Keywords: by Sean Silverthorne
- August 2023
- Technical Note
Two Ways of Pursuing a Calling
By: Leslie Perlow and Hannah Weisman
Work can be a means to a financial end, a stepping stone to higher-level jobs, or a meaningful end in itself: a calling. The technical note provides an overview of two different ways people can pursue a calling: with an internal focus or external focus. View Details
Keywords: Personal Development and Career; Job Search; Job Design and Levels; Happiness; Identity; Well-being; Motivation and Incentives; Human Needs; Satisfaction; Mission and Purpose; Health Industry; Music Industry; Education Industry; Fine Arts Industry; Motion Pictures and Video Industry
Perlow, Leslie, and Hannah Weisman. "Two Ways of Pursuing a Calling." Harvard Business School Technical Note 424-023, August 2023.
- 29 Mar 2019
- Blog Post
My Concerns About Learning Accounting at HBS
Many incoming students express their nervousness to the Admissions team around accounting and finance classes if they do not have experience in those areas. In reality, students at HBS come from all different backgrounds and they do not View Details
- 17 Apr 2006
- Research & Ideas
Resisting the Seductions of Success
a natural member of this group. Tony's story strongly suggests that the most fundamental inner resource of leaders is a peculiar, negative skill. Leaders need the capacity to distance themselves from the pressures and seductions of... View Details
- Web
2017 Symposium - Race, Gender & Equity
and Work Symposium. The Structured World and the Self Elizabeth Haines Elizabeth Haines, Professor of Psychology at William Paterson University, presents "Why so Sticky?" at the 2017 Gender and Work Symposium. Elizabeth Haines, Professor... View Details