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  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

alluring qualities of a brand without committing to it. We propose that brand flirting is exciting and that when consumers flirt with a brand other than their typically preferred brand in the same product category, they can transfer this... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Associate Professor Jan Rivkin joined the HBS faculty in 1997 as a member of the Strategy Unit. His special area of interest is examining the interactions that occur between and across the various functional and product boundaries of the... View Details
Keywords: by Garry Emmons; Service
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

Asia, which are both high technology and linked to U.S. production systems. So I want to draw your attention to the fact that we really need to be clear, and I hope we're right also about the distinctions of the short term and the medium... View Details
Keywords: by Staff
  • 01 May 2012
  • First Look

First Look: May 1

old lines of business and, if economies of scope are unavailable, to simply reproduce entrant behavior by creating a "firm within a firm." There are two broad streams of explanation for incumbent failure in these circumstances.... View Details
Keywords: Carmen Nobel
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

more of an excuse to spend your hours at the office, lining your workplace's pockets at the expense of your life. It's human nature in this day of "stay at work to show your worth." Thanks, but no thanks! I do my own cooking and... View Details
Keywords: by Sean Silverthorne
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

performance, says Campbell. While that may be hard to do, it may also be worth it, with positive benefits for the company, its clients, its employees, and its customers. “It’s these very changes that can provide a competitive advantage,” says Campbell, “that can... View Details
Keywords: by Michael Blanding; Financial Services
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to deliver View Details
Keywords: by Martha Lagace; Health
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

production of low-income rental housing. While it has grown into the largest source of new affordable housing in the U.S. and its structure is now being replicated in other programs, the LIHTC has also drawn skepticism and calls for its... View Details
Keywords: Martha Lagace
  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

robots, or sock puppets. But there is a point at which an object looks almost human, yet not quite human enough, and the result is disturbing. It's called the uncanny valley. And for Christine Looser, it's the starting point for a line of... View Details
Keywords: by Carmen Nobel
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

earlier, Freed-Finnegan and Wall had founded Index after observing the technological advantages that Amazon and other online retailers had over brick-and-mortar retailers. Index’s first product was a customer database tool that allowed... View Details
Keywords: Dina Gerdeman
  • 22 Nov 2016
  • First Look

November 22, 2016

beliefs about a group depend on the characteristics of the reference group. Because stereotypes emphasize differences, they cause belief distortions, particularly when groups are similar. In line with our predictions, beliefs in the lab... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2009
  • First Look

First Look: June 9

Case 609-080 At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line View Details
Keywords: Martha Lagace
  • 05 Sep 2012
  • First Look

First Look: September 5

connect with each other and share good practices peer-to-peer, rather than relying on traditional hierarchical lines of communication or IT repositories. From 2004 to 2007, Mougin and his team had found that 5,000 Danone managers around... View Details
Keywords: Sean Silverthorne
  • 13 May 2014
  • First Look

First Look: May 13

"freemium" business model, which is used by some Internet businesses and smartphone application developers to give users free basic features of a digital product and access to premium functionality for a subscription fee. The... View Details
Keywords: Sean Silverthorne
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

messier, more haphazard, less decentralized than many American corporations. By the 1920s, American corporations began to diversify heavily but immediately ran into the problem of how to manage diversified product View Details
Keywords: by Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

large private firms in the services sector. Rates of return also have remained stable over time and show low dispersion across sectors and across ownership groups within sectors. Download the paper: http://www.hbs.edu/research/pdf/10-030.pdf Can Higher Prices Stimulate... View Details
Keywords: Martha Lagace
  • 31 Jan 2017
  • Research & Ideas

The Dow at 20,000: What's That All About?

certainly a cause for concern and something about which we should do something. But with one of the longest recoveries in history upon us, the US economy as a whole appears to still be in a growth mode. Our biggest challenge today is persistently weak View Details
Keywords: by Jim Aisner
  • 19 Aug 2013
  • Research & Ideas

Studying How Income Inequality Shapes Behavior

with Anant Thaker (HBS MBA 2011) of the Boston Consulting Group and Howard Rudnick of the Tobin Project, Moss offers an alternative perspective: Perhaps we've been looking at the question the wrong way. Inequality And Making Decisions In Inequality and Decision Making:... View Details
Keywords: by Michael Blanding
  • 20 Dec 2004
  • Research & Ideas

The U.S. Patent Game: How to Change It

the product of three elements that are required to interact: technology, people, and government. The interaction, which they describe in detail, "ultimately affects us all, and so should concern us all," they write. In the... View Details
Keywords: by Ann Cullen
  • 27 Sep 2011
  • First Look

First Look: September 27

estimator is available in Stata. Read the paper: http://www.people.hbs.edu/shanson/ate_clustering_text_20110228_FINAL.pdf Work, Ownership, and Productive Enfranchisement Author:Nien-hê Hsieh Publication:In Property-Owning Democracy: Rawls... View Details
Keywords: Sean Silverthorne
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