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  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

alluring qualities of a brand without committing to it. We propose that brand flirting is exciting and that when consumers flirt with a brand other than their typically preferred brand in the same product category, they can transfer this... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

Associate Professor Jan Rivkin joined the HBS faculty in 1997 as a member of the Strategy Unit. His special area of interest is examining the interactions that occur between and across the various functional and product boundaries of the... View Details
Keywords: by Garry Emmons; Service
  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

more of an excuse to spend your hours at the office, lining your workplace's pockets at the expense of your life. It's human nature in this day of "stay at work to show your worth." Thanks, but no thanks! I do my own cooking and... View Details
Keywords: by Sean Silverthorne
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

performance, says Campbell. While that may be hard to do, it may also be worth it, with positive benefits for the company, its clients, its employees, and its customers. “It’s these very changes that can provide a competitive advantage,” says Campbell, “that can... View Details
Keywords: by Michael Blanding; Financial Services
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to deliver View Details
Keywords: by Martha Lagace; Health
  • 13 Sep 2011
  • First Look

First Look: September 13

behaviors serve as a signal of prosocial identity and that people subsequently behave in line with that self-perception. In contrast, costless prosocial acts do not signal much about one's prosocial identity, so subsequent behavior is... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

eyes on the host except on the website. There was a neighbor facilitator who dropped off the keys and picked them up." In any case, the researchers recommend putting profile pictures in a less prominent place, perhaps on a separate page from the picture of the View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 02 Jul 2015
  • Op-Ed

The Future of the Greek Economy

pay wages? Why pay loans? With what? What does a "no" mean? What does a "yes" guarantee? These weeks have been a nightmare, with no medium of exchange and banks facing growing lines of depositors who want to withdraw... View Details
Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking
  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

robots, or sock puppets. But there is a point at which an object looks almost human, yet not quite human enough, and the result is disturbing. It's called the uncanny valley. And for Christine Looser, it's the starting point for a line of... View Details
Keywords: by Carmen Nobel
  • 22 Nov 2016
  • First Look

November 22, 2016

beliefs about a group depend on the characteristics of the reference group. Because stereotypes emphasize differences, they cause belief distortions, particularly when groups are similar. In line with our predictions, beliefs in the lab... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

earlier, Freed-Finnegan and Wall had founded Index after observing the technological advantages that Amazon and other online retailers had over brick-and-mortar retailers. Index’s first product was a customer database tool that allowed... View Details
Keywords: Dina Gerdeman
  • 04 Oct 2011
  • First Look

First Look: October 4

be named to the company's New Horizons Board, a select team responsible for producing recommendations for new products or line extensions for Aragon Entertainment. Patel's co-worker and friend, Jeremy... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

large private firms in the services sector. Rates of return also have remained stable over time and show low dispersion across sectors and across ownership groups within sectors. Download the paper: http://www.hbs.edu/research/pdf/10-030.pdf Can Higher Prices Stimulate... View Details
Keywords: Martha Lagace
  • 19 Aug 2013
  • Research & Ideas

Studying How Income Inequality Shapes Behavior

with Anant Thaker (HBS MBA 2011) of the Boston Consulting Group and Howard Rudnick of the Tobin Project, Moss offers an alternative perspective: Perhaps we've been looking at the question the wrong way. Inequality And Making Decisions In Inequality and Decision Making:... View Details
Keywords: by Michael Blanding
  • 20 Dec 2004
  • Research & Ideas

The U.S. Patent Game: How to Change It

the product of three elements that are required to interact: technology, people, and government. The interaction, which they describe in detail, "ultimately affects us all, and so should concern us all," they write. In the... View Details
Keywords: by Ann Cullen
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

MaterialsMicrofinance International Corporation: No, Not Another Microfinance Case Harvard Business School Case 808-104 CEO and founder Atsumasa Tochisako (52) sat in his Washington D.C. headquarters, looking with pride at the copy of a press release that would... View Details
Keywords: Martha Lagace
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

growing concern that such regulation may simply shift production to unregulated regions, potentially increasing overall carbon emissions in the process. Carbon tariffs have emerged as a possible mechanism to address this concern by... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

production of low-income rental housing. While it has grown into the largest source of new affordable housing in the U.S. and its structure is now being replicated in other programs, the LIHTC has also drawn skepticism and calls for its... View Details
Keywords: Martha Lagace
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

financial performance, such as through increased revenues for green products or decreased costs through greater energy efficiency? Which ESG topics represent risks and cause spending to protect against the downside in terms of the... View Details
Keywords: by Martha Lagace
  • 18 May 2021
  • Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

building and have someone to advocate for you when you aren’t in the room. Also, pick a few important meetings, such as staff retreats, to attend in person. When you are present, be extra visible by greeting as many people as you can. 4. Take ownership Although every... View Details
Keywords: by Carolyn DiPaolo
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