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  • Portrait Project

Albert Chiu

COVID-19. As a chemical engineer, I designed the process to manufacture Moderna and Pfizer’s mRNA COVID-19 vaccines. I developed new technologies to improve how vaccines are manufactured and shortened... View Details
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

well-grounded research on how improvements can be brought to services through some of these lean concepts." Not all lean manufacturing ideas translate from factory floor to office cubicle. For example, tools such as the andon cord, a... View Details
Keywords: by Julia Hanna; Computer
  • Web

Business History - Faculty & Research

minimills initially were limited to products at the low-end of the market for which the technology was good enough, but then as processes steadily improved, these firms were able to address more valuable segments using their lower cost... View Details
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

four drives accounts for a large portion of how much an individual is motivated in their work. While improving the fulfillment of any one drive enhances employee motivation somewhat, the key to a major employee-motivation advantage... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

approach to the customer experience, with an emphasis on employee training and improved ecommerce and automation technology, both on the floor and in back office roles. One foundational move to beef up its technology was Walmart’s $3.3... View Details
Keywords: by Julia Hanna; Retail
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

restructuring process be managed and the many barriers to restructuring overcome so that as much value is created as possible? 3. Marketing. How should the restructuring be explained and portrayed to investors so that value created inside... View Details
Keywords: by Stuart C. Gilson
  • Blog

What Can You Do to Foster Gender Equity?

different onboarding process than men. Younger women often find it difficult to find mentors or to receive specific, actionable feedback, which are both keys to developing new skills and moving up. Mid-career women with family... View Details
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

for Improving the Safety and Efficiency of Hospital Work Systems Authors:Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell Abstract Objective. To link safety-related concerns raised by frontline staff about hospital... View Details
Keywords: Martha Lagace
  • Web

Academics - Health Care

of the lifecycle. Course Catalog Listing Transforming Health Care Delivery: Field Course This course is appropriate for students interested in understanding the fundamental improvement challenges facing the health care sector and... View Details
  • 2010
  • Working Paper

Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster

By: Nelson P. Repenning and Rebecca Henderson
Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive... View Details
Keywords: Investment; Performance Improvement; Competitive Advantage; Earnings Management; Management Practices and Processes; Revenue; Quality; Competency and Skills; Motivation and Incentives; Auto Industry; United States
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  • 20 Jan 2009
  • Research & Ideas

Risky Business with Structured Finance

close examination and clear explanation of how the process of securitization transformed trillions of dollars of risky assets into securities that many considered to be a safe bet. Authored by HBS professors Joshua D. Coval and Erik... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

lowest costs, and penalizes those who fail to effectively improve patient health. Episode-based or bundled payments for complete cycles of care do the best job of aligning providers’ incentives to deliver the maximum value to their... View Details
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

equal to multiples of their own budget through front-lines process innovation and support of staff on-the-floor. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607130 Broadband and Video Games: Playing... View Details
Keywords: Martha Lagace
  • 01 Dec 2023
  • News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader... View Details
Keywords: Publishing Industries (except Internet); Information
  • 31 Aug 2010
  • First Look

First Look: August 31

interpersonal team diversity. Using detailed project—and individual-level data from an Indian software services firm, we find that the interaction of task change with intrapersonal diversity is related to improved project performance,... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

Analysis of the Reduction Mammaplasty Learning Curve: A Statistical Process Model for Approaching Surgical Performance Improvement Authors:Matthew Carty, Rodney Chan, Robert S. Huckman, Daniel C. Snow, and... View Details
Keywords: Martha Lagace
  • Web

Financial Accounting Online Course | HBS Online

accounting that I learned helps me in understanding where the business may head in the future. I’ve also been tracking a few other companies for investment purposes, and I’ve realized that I can make more informed decisions with my View Details
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

cross-sector and cross-border partnerships needed to execute the model. Adding new information about how pharmaceutical companies handle global public health challenges. Jessica Martinez, a former Big Pharma executive who joined the Bill & Melinda Gates Foundation... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

technology. Much of the research to date on innovation has focused on factors in an organization—timing of adoption decisions, overall organizational support of innovation, and an organization's history of innovation—that are one step removed from the actual View Details
Keywords: by Hilah Geer