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  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

150 MBA students about the listening skills of their classmates. After ranking themselves on a personality scale, students were asked to answer four questions, including: “If you were having a conversation with [classmate], to what extent... View Details
Keywords: by Pamela Reynolds
  • Web

People - Advancing Racial Equity

Holly Fetter AVP, State Street Global Advisors Kristen Fitzpatrick Managing Director of MBA Career and Professional Development, MBA Program Hise Gibson Academy Professor, United States Military Academy at West View Details
  • 18 Nov 2014
  • First Look

First Look: November 18

commercialization of technologies. This evidence also points to an important mechanism relating financial market development to technology diffusion and economic growth. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2019
  • News

The Burden Legacy

reforms. Burden Hall was made possible by the Burden family, leaders in business and the arts. A big space designed for big moments, it became the focal point of community life at HBS. In the fall of 2017, after 46 eventful years, Burden... View Details
Keywords: Linda Kush
  • 28 Feb 2018
  • Sharpening Your Skills

Master the Team Meeting

every leader’s strong suit, then bring someone in who is. I’ve seen everyone from executive assistants to HR leaders to program managers facilitate meetings, keeping the group on topic, on time, and to pay attention to the room. I don’t... View Details
Keywords: by Julia Austin
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

singer of U2, to announce a partnership to channel proceeds from holiday beverage sales to the Global Fund in support of AIDS relief programs in Africa. The New Orleans conference was a turning point for... View Details
Keywords: by Julia Hanna; Food & Beverage
  • Web

Advisory Board - Entrepreneurship

involved or started a number of entrepreneurial ventures. While working three days a week at AOL, he bootstrapped Compare.com , which enabled customers to compare prices on everything from PCs to mortgages. Later, He worked for Open Market, an e-commerce software firm,... View Details
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

glasses and sends every three-year veteran of the company to a developing country to see its glasses donation programs in action. The company also broadened its social contributions, running programs that... View Details
Keywords: by Ranjay Gulati
  • 26 Aug 2024
  • Blog Post

HBS Lingo 101

Harvard Law School. Together with HLS, we offer the JD/MBA which is the oldest joint degree program at Harvard. Structured to be completed in four years, the joint degree View Details
  • 25 Jul 2023
  • Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

well as to large community groups and their members. In his role, McClain will design capital products, and identify and negotiate agreements with capital partners who provide fairly-priced funds for BrightUp’s users. He will also manage the customer experience and,... View Details
  • 19 Mar 2013
  • First Look

First Look: March 19

platforms have open access, and developers invest to improve the platform. Proprietary platforms have closed access, and investment is done by the platform owner. We present four main results. First, the successful development of an open... View Details
Keywords: Sean Silverthorne
  • Web

Resources - Christensen Center for Teaching & Learning

Method by David Garvin October 2003 Harvard Magazine Making the Case by David Garvin Background Notes 1995, rev. 1996 Choreographing a Case Class by V. Kasturi Rangan Compares four different approaches to case teaching: lecturing,... View Details
  • 23 Sep 2015
  • Research & Ideas

Men Want Powerful Jobs More Than Women Do

predicted the same level of positive outcomes. Yet, women predicted a higher level of negative outcomes than men did. The researchers yielded similar results when they repeated the exercise with 204 mid-career students in the Executive Education View Details
Keywords: by Carmen Nobel
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

supplier of nose cones and fuselages, a business that many would consider "core" for an aircraft manufacturer. Examples such as these are forcing us to rethink the advice we give about what parts of the innovation value chain a firm should keep and where it should look... View Details
Keywords: by Sean Silverthorne
  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

academic studies on the periphery of HRM are beginning to adopt such a view. We argue that the HRM studies so far have given us much valuable learning but that the subject has now reached a point where we need to take a wider, more... View Details
Keywords: Sean Silverthorne
  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

between organizations can be attributed to effective cultures. Why is this true-how does culture affect the bottom line? A: The point is that organization culture is not a soft concept. Its impact on profit can be measured and quantified.... View Details
Keywords: by Sean Silverthorne
  • 10 Nov 2015
  • First Look

November 10, 2015

of research, the authors have concluded that four biases stand in the way: we focus too heavily on success, are too quick to act, try too hard to fit in, and rely too much on experts. Each of these biases raises challenges, but each can... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

“malicious envy” in their peers. ” we’re trying to chip away at the resentment that comes with envy and move people toward admiration instead.” Malicious envy is a destructive emotion that makes people feel inferior by comparison, even to the View Details
Keywords: by Dina Gerdeman
  • Web

Action Plan - Advancing Racial Equity

partnership among faculty, students, staff, and alumni. We will take direct action to attract Black talent to all four parts of this partnership more fully. Develop and disseminate research and course material on advancing racial equity... View Details