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  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

analyzing that data and designing strategy around it. That’s one reason eight HBS professors pooled resources in June to launch the Competing on Business Analytics and Big Data Executive Education program. “It was unprecedented to engage... View Details
Keywords: by Dina Gerdeman
  • Blog

Is AI Coming for Your Job?

percent believe the technology will affect them personally. Harvard Business School faculty members share their thoughts below about how AI will reshape the workforce and the skills necessary to succeed in the years ahead. Joseph Fuller:... View Details
  • November 2013
  • Article

Learning from My Successes and from Others' Failures: Evidence from Minimally Invasive Cardiac Surgery

By: D. KC, B. Staats and F. Gino
Learning from past experience is central to an organization's adaptation and survival. A key dimension of prior experience is whether an outcome was successful or unsuccessful. While empirical studies have investigated the effects of success and failure in... View Details
Keywords: Healthcare; Health Care; Knowledge Work; Attribution Theory; Quality; Success; Medical Specialties; Health Care and Treatment; Failure; Learning; Health Industry
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  • Web

Faculty - Creating Emerging Markets

Narayana Murthy Sunil Gupta Edward W. Carter Professor of Business Administration Research Interests : customer relationship management , marketing , technology management Interviews Aroon Purie Shahnaz Husain Ranjan Kapur Paul M. Healy... View Details
  • 01 Aug 1998
  • News

Spangler Family Gift Endows New Campus Center

place by great Harvard Business School deans and professors and by generations of outstanding students such as those here with us today," he noted. "Thank you, Dean Clark, for giving my family this chance to continue our strong ties to the School." A Life Devoted to... View Details
Keywords: Nancy O. Perry
  • 01 Dec 2023
  • News

Engaging Students More Deeply

Students at Success Academy stay more focused on the dot rug. Photo courtesy HBS Multimedia Development To tell the compelling stories of a developer working to revitalize Miami Beach, a Maine lobsterman confronting the economic risks of climate change, and a charter... View Details
Keywords: April White
  • September 2020 (Revised September 2021)
  • Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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  • September 2016
  • Case

Hewlett Packard Enterprise: The Dandelion Program

By: Gary P. Pisano and Robert D. Austin
This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details
Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry
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  • Web

HBS Entrepreneurship Summit - Alumni

Sessions on the technologies that will define the next decade Small-group discussions built to provide intimate support on personal challenges Programming addressing the unique challenges facing underrepresented founders For additional... View Details
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

behaviors, and values of a legacy organization, changing a business model from paper to digital, capitalizing on huge brand awareness and international presence, and promoting cross-functional and cross-divisional collaboration. Increasing Geographic Knowledge Founded... View Details
Keywords: by Sean Silverthorne; Publishing
  • Web

HBS - Financials | Supplemental Financial Information

HBP, HBS Online, and Executive Education as operating expenses, in a profit-seeking enterprise they would in large part be considered cost of goods sold. These expenses include direct costs for staff compensation, specialized outside... View Details
  • Web

Media Coverage - Managing the Future of Work

Feb 2025 USA Today Musk’s DOGE Email Ripped from Private Sector Playbook, Says Harvard Expert Re: Joseph Fuller 19 Feb 2025 The Project on Workforce Data and Technology in Action: Community Colleges Advancing Economic Mobility By: Joseph... View Details
  • 12 May 2021
  • News

The First Five Years: Sophie Bai (MBA 2020)

experience.” Sophie Bai is the founder and CEO of B.A.I. Technologies, a biotech company based in Cambridge that holds various patented technologies to treat skin diseases. Brianna Bai is a member of the HBS Class of 2023 and is... View Details
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details
Keywords: Jennifer Gillespie
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

findings suggest that overbilling is an important alternative manipulation tool in hospitals. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53299 Healthy Business? Managerial Education and Management in Healthcare By:... View Details
Keywords: by Sean Silverthorne

    D. Quinn Mills

    Daniel Quinn Mills provides thought leadership in several fields including leadership, strategy, venture capital, finance, economics and geopolitics.  He has been a director of publicly-listed firms and is currently a director of several closely-held private... View Details

    Keywords: education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry
    • 06 Oct 2020
    • Sharpening Your Skills

    18 Tips Managers Can Use to Lead Through COVID's Rising Waters

    Again Rohit Deshpande, Sebastian S. Kresge Professor of Marketing. ORGANIZATIONAL DESIGN Tip: Use technology to scale your organization to current conditions An old canard applies to today's environment: Nobody notices information View Details
    Keywords: by Sean Silverthorne
    • 24 Jan 2020
    • News

    Clayton M. Christensen Dies at 67

    importantly, Clayton had a passion for helping others be their best selves that permeated every aspect of his life. His loss will be felt deeply by many in our community and his legacy will be long-lasting.” A gifted teacher across all of Harvard Business School's... View Details
    • 08 Feb 2024
    • Blog Post

    African American Student Union Spotlight on Joint Degrees

    your unique educational experience at HBS? The MS/MBA has given me many unique opportunities to learn through hands-on projects. Within the first year I have: delivered a product design around Generative AI to a multinational engineering... View Details