Publications

June 2019 (Revised February 2020)
Case

Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)

By: Tsedal Neeley, Paul Leonardi and Michael Norris

Eric Hawkins, director of engineering at AppFolio—a digital technology firm that offered cloud-based business software to small and medium sized companies—was shocked by an unusual request from his senior leadership team. Could Hawkins and one of his agile teams build... View Details

Keywords: Values; Agile; Vision; Corporate Culture; Leadership; Values and Beliefs; Organizational Culture; Decision Choices and Conditions; Digital Transformation; Technology Industry; United States; California

September 2011
Teaching Note

Growing Pains at Stroz Friedberg (TN)

By: David A. Garvin

Teaching Note for 311008. View Details

Keywords: Risk Management; Growth and Development; Revenue; Organizational Culture; Organizational Structure; System; Transformation; Consulting Industry

01 May 2013
News

Zameer Kassam, MBA 2007

“I found my passion at HBS. When Rob Kaplan challenged our Leadership and Organizational Behavior class to articulate our passion, I surprised myself by announcing, ‘I am passionate about jewelry.’ It was a powerful moment for me—to say... View Details

September 2020
Case

The Reinvention of Kodak (A) Multimedia Case

By: Ryan Raffaelli

This case includes links to case supplement videos for students to view with the written case before class, and also supplement videos for faculty to use exclusively during class. View Details

Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy

01 Feb 1997
News

New Releases

with technology and new organizational structures, are creating health care delivery systems that offer high quality and low costs. Analyzing the successes and failures of a variety of health-care ventures, Herzlinger demonstrates, in... View Details

Chandler’s Legacies

had integrating the U.S. economy, creating out of necessity new organizational forms, financial instruments and accounting techniques. For my Ph.D. thesis, I decided to study transportation technologies in my home country of Colombia. I... View Details

October 2012
Case

Riding the Wave of Technological Change at RE/MAX, LLC.

By: Lynda M. Applegate, Ramiro Montealegre and Jeffrey Sweeney

David Liniger, cofounder of RE/MAX, LLC., wondered if his business was prepared to exploit the next wave of business opportunities in the real estate market. This industry had moved from one in which broker/owners controlled all of the consumers' access to information,... View Details

Keywords: General Management; Business Strategy; Entrepreneurship; Business Model; Information Technology; Transformation; Organizational Change and Adaptation

19 Oct 2012
News

Past and Present

matter what class he took in school or position he held in a company. “I have always tried to assess what kinds of interesting experiences were available to me at any one time,” he observes. Learning for learning’s sake is a theme in his life. Poor marks in View Details

Keywords: genealogy; Data Processing, Hosting, and Related Services; Information

01 Dec 2000
News

Books

enhancing economic value and developing organizational capability as ends and means of change." HBS Press Books in Brief (Harvard Business School Press) The Art of Possibility: Transforming Professional and... View Details

Keywords: Rogelio Fussa; Publishing Industries (except Internet); Information

11 Dec 2007
First Look

First Look: December 11, 2007

acknowledged that the difficulties faced in RE are multifarious, recent research has primarily focused on limited factors. This ongoing research project addresses this limitation by integrating the fields of social and organizational... View Details

Keywords: Martha Lagace

01 Mar 2005
News

Ideas: Books

plantations to local growers, transforming itself into a marketing company. The firm’s shareholders opted for lower risks but also lower profits. Multinationals and Global Capitalism by Geoffrey Jones (Oxford University Press) Professor... View Details

Keywords: Publishing Industries (except Internet); Information

August 2000 (Revised August 2018)
Case

The Atchison Corporation (A)

By: Joseph L. Bower

A new general manager uses a profit-center-based system to shake up an old line company. He then faces the task of placating a board member upset by the human consequences. A rewritten version of an earlier case. View Details

Keywords: Transformation; Profit; Human Resources; Change Management; Management Analysis, Tools, and Techniques; Organizational Design

01 Oct 1999
News

Four Promoted to Full Professor

Clayton M. Christensen has a joint appointment in the Technology and Operations Management and General Management units. His research focuses on the management of technological innovation, developing organizational capabilities, and... View Details

Web

Modern Corporate Strategy: Revitalizing the Corporation - Course Catalog

combination of "job to be done," assets required to deliver that service, and monetization method – create value. We will examine WhatsApp (worth $22b?...) and Walmart in its competition with Amazon. The module also studies how firms View Details

13 Nov 2000
Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

transform themselves into learning organizations, a path that requires the willingness to change routines and not bow down before conventional wisdom. In general, there are three steps needed for learning to occur, no matter what learning... View Details

Keywords: by Laurie Joan Aron

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

been doing on the management of organizational change. The more I studied leaders who were trying to make changes in their organizations, the more I realized that they were usually in the midst of transitioning into new positions. In... View Details

Keywords: by Martha Lagace

Web

Courses by Faculty - Course Catalog

Business, Government & the International Economy Fall 2024 Q1 1.5 David G. Fubini Mastering Consulting and Advisory Skills Organizational Behavior, Strategy Spring 2025 Q3 1.5 ^ back to top G Course Title Area Term Quarter Credits Susanna... View Details

Web

2013 Symposium - Race, Gender & Equity

Game: Ultimate Truth or Enduring Myth? Negotiation is a Man’s Game: Ultimate Truth or Enduring Myth? Organizational Change William Bielby Speaks at the 2013 Gender & Work Symposium Interventions That Work: Alternative Paths to Minimizing... View Details

July 2020
Case

King's College Hospital in Crisis

By: John R. Wells and Benjamin Weinstock

On December 11, 2017, King’s College Hospital NHS Foundation Trust (King’s), one of London’s leading teaching hospital groups, was put into “special measures” by NHS Improvement (NHSI), the financial regulator of England’s National Health Service (NHS). The future of... View Details

Keywords: Hospitals; Financing; Health Care and Treatment; Financial Condition; Crisis Management; Organizational Structure; Transformation; Strategic Planning; United Kingdom