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Show Results For
- All HBS Web
(1,787)
- People (4)
- News (571)
- Research (892)
- Events (8)
- Multimedia (3)
- Faculty Publications (402)
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- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
The price tag is evolving. It wasn't long ago that potential buyers had only to contemplate a single figure on a price tag—Mattress $799. But increasingly consumers are being presented with "partitioned" prices. Look at your monthly cable bill, where you might see a... View Details
- 25 Apr 2017
- First Look
First Look at New Research, April 25
worldwide phenomenon. Sensing, analyzing, and developing appropriate responses to the complex new demands of the expanded, global marketplace is difficult, and the greatest challenge comes in developing the organizational capabilities and... View Details
Keywords: Sean Silverthorne
- 12 Nov 2013
- First Look
First Look: November 12
GlaxoSmithKline: Sourcing Complex Professional Services Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional... View Details
Keywords: Sean Silverthorne
- 27 May 2014
- First Look
First Look: May 27
competitive context. This support translates into purchase intention, real purchase, and more favorable online reviews in a study of over 10,000 Yelp posts. We argue that this "framing the game effect" is mediated by consumers'... View Details
Keywords: Sean Silverthorne
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of... View Details
Keywords: Sean Silverthorne
- 26 Jan 2016
- First Look
January 26, 2016
Proceedings Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy By: Glaeser, Edward, Andrew Hillis, Scott Kominers, and Michael Luca Abstract—The proliferation of big data makes it possible to better target city View Details
Keywords: Sean Silverthorne
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
encouraged and instructed teens how to safely dispose of unused prescription medications in their homes. “Several thousand teens participated online or watched replays,” Langford says. SUD treatment providers are also searching for ways... View Details
- 09 Mar 2010
- First Look
First Look: March 9
managers understand themselves, their consumers, and the marketplaces in which they compete. The note gives students a foundation for analyzing marketing cases, as well as providing an analytical structure and process for completing the... View Details
Keywords: Martha Lagace
- 15 Nov 2016
- First Look
November 15, 2016
advance; moreover, mitigating the conflict through flexible work policies has done little to improve women’s advancement prospects and often hurts them. Drawing on an in-depth case study of a professional service firm, we offer two... View Details
Keywords: Sean Silverthorne
- 03 Nov 2015
- First Look
November 3, 2015
job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a valuable job test across 15 firms employing low-skill service sector workers. Our results suggest that... View Details
Keywords: Sean Silverthorne
- 16 Apr 2019
- First Look
New Research and Ideas, April 16, 2019
Recommendations are based on analyses of individuals’ career histories in the professional services sector and other settings, such as appliance manufacturing, oil and gas, health care, and education. The article proposes strategies on... View Details
Keywords: Dina Gerdeman
- 06 May 2008
- First Look
First Look: May 6, 2008
Working PapersHighbrow Films Gather Dust: A Study of Dynamic Inconsistency and Online DVD Rentals Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences... View Details
Keywords: Martha Lagace
- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
leadership, alumni from Procter & Gamble's online operation, carefully laid out plans in which they estimated they would need a next round financing of $30 million. The representative from Flatiron indicated his partners would like to... View Details
- 20 Sep 2011
- First Look
First Look: September 20
team's knowledge-integration capability. We test our theoretical framework using data on knowledge workers in professional services and discuss implications for research and practice. Download the paper:... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
peers. Qualitative data offer insights into the social identification processes underlying demographic similarity effects on turnover and promotion in professional service organizations. Working PapersLearning from My Success and from... View Details
Keywords: Carmen Nobel
- 08 Jul 2014
- First Look
First Look: July 8
way. Publisher's link: http://www.amacombooks.org/book.cfm?isbn=9780814434093 Forthcoming Journal of Public Economics No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery. By: Ashraf, Nava, Oriana Bandiera,... View Details
Keywords: Carmen Nobel
- 16 Sep 2008
- First Look
First Look: September 16, 2008
benefits associated with IFRS adoption. Download the paper: http://www.hbs.edu/research/pdf/09-032.pdf The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Abstract The central role of "platform" products and View Details
- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
and Kate Barasz Abstract—Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented... View Details
Keywords: Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name procedure to identify ethnic Indian users of oDesk in other countries around the world. We... View Details
Keywords: Sean Silverthorne
- 05 Sep 2012
- First Look
First Look: September 5
company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through informal knowledge View Details
Keywords: Sean Silverthorne