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Publications

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  • All HBS Web  (1,952)
    • People  (8)
    • News  (517)
    • Research  (932)
    • Events  (6)
    • Multimedia  (11)
  • Faculty Publications  (441)
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  • 27 Sep 2011
  • First Look

First Look: September 27

learning and governance process. Implications for organization and leadership development and corporate governance are discussed. Read the paper: http://www.emeraldinsight.com/books.htm?chapterid=1937908&show=pdf Markets as Networks:... View Details
Keywords: Sean Silverthorne
  • Web

Systems Integration - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care Value-Based Health Care Cases & Teaching Notes Key Concepts Key Stakeholders Publications Team Work With Us Presentations Key Concepts Key Concepts View Details
  • Web

Online Business Strategy Courses | HBS Online

hrs/week Pay by August 28 $1,850 Certificate Business Strategy Professor Felix Oberholzer-Gee Formulate strategies to give your organization a competitive advantage, using a proven framework that creates value for customers, employees,... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

contactless curbside pickup options. Investors are helping shore up distribution networks by injecting cash into distributors to keep products flowing. Franchisees are being offered more generous payment terms. Every player in the fragile... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • Web

Becoming an Entrepreneur - Alumni

National Business Incubation Association (NBIA) Find an incubator near you, using this tool from the NBIA. + – Organizations for Women & Multicultural Entrepreneurs Urban Entrepreneurs Network View Details
  • Web

Online Finance & Accounting Courses | HBS Online

broaden your perspective, and challenge your worldview. Social Join a global community of business professionals. Learn from and network with peers before, during, and after your course. Ask questions, collaborate, give feedback, and... View Details
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John... View Details
Keywords: Re: James L. Heskett
  • Web

Alumni - Business & Environment

professional background and is tailored to fit a busy schedule. Contact us for more information. Independent Projects Your organization can post options for independent projects that provide second-year MBA students with the opportunity... View Details
  • Web

Business Fundamentals Course - CORe | HBS Online

Professionals MBA Applicants Recent Graduate Students Add value to your organization and take your career to the next level with a deeper understanding of essential business concepts. Participating in a Harvard Business School Online... View Details
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

shantytowns. But in an effort to grow her organization and help more people, she eventually began courting private donors, public authorities, and the general public. By 2016, her nonprofit had helped 70,000 people. As her own position of... View Details
Keywords: by Jay Fitzgerald
  • 01 Jun 2000
  • News

Going Public: Margaret M. Crotty

numerous book, television, and movie deals, along with several marriage proposals, all of which she has turned down. Six months after the accident, Crotty returned to the United States to become an assistant principal at St. Mark's School of Harlem, where she put to... View Details
Keywords: Susan Young
  • Web

Your Alumni Community - Alumni

Alumni Talk Defense Over Breakfast By: Margie Kelley 11 Jul 2025 | HBS Clubs The Vinyl Revival Re: Caren Kelleher (MBA 2010) 26 Jun 2025 | Skydeck Caren Kelleher (MBA 2010) on why records are reclaiming their place in a world of streaming Upload your resume to the... View Details
  • May 2024 (Revised May 2024)
  • Case

Market by Met Council: Revolutionizing Food Pantries in the Digital Age

By: Elisabeth Paulson and Michael W. Toffel
In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
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Paulson, Elisabeth, and Michael W. Toffel. "Market by Met Council: Revolutionizing Food Pantries in the Digital Age." Harvard Business School Case 624-060, May 2024. (Revised May 2024.)
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

available only in IT consulting firms. Good operations managers will ensure that their organizations have the ability to work effectively with and integrate the value from networks of service providers with... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • June 2018 (Revised July 2023)
  • Case

John Chambers, Cisco, and China: Upgrading a Golden Shield

By: Geoffrey Jones and Emily Grandjean
This case examines the role of Cisco led by John Chambers in facilitating web filtering in China. It begins by tracing the origins of Cisco as a pioneer of networking equipment. John Chambers, who had worked as a sales manager at IBM and Wang Laboratories, joined Cisco... View Details
Keywords: Cisco; Internet and the Web; Governance Controls; Ethics; Rights; Corporate Social Responsibility and Impact; Technology Industry; China
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Jones, Geoffrey, and Emily Grandjean. "John Chambers, Cisco, and China: Upgrading a Golden Shield." Harvard Business School Case 318-158, June 2018. (Revised July 2023.)
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

longer term. Whether industries are experiencing decreases or increases in demand, all firms and organizations need to take a step back or forward and ask themselves: What should be my minimally viable strategy to get through these... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 2016
  • Book

The Content Trap: A Strategist's Guide to Digital Change

By: Bharat Anand
Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
Keywords: Networks; Information Technology; Organizational Change and Adaptation; Business Strategy
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Anand, Bharat. The Content Trap: A Strategist's Guide to Digital Change. New York: Random House, 2016.
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

top assume otherwise. “Having communication that goes bottom-up is just as important as having communication that goes top-down.” "In many cases you have an executive team that's so sure about company strategy, but then you go inside the View Details
Keywords: by Carmen Nobel
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

Insights & Advice 26 Jan 2024 Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective Becca Carnahan Author HBS Team tag All Locations Company Perspectives Nonprofit / Government Summer Internships Why We Recruit Emerson Collective is an View Details
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

organizational strategy focused on attaining high performance, bring those elements into a coherent relationship with the strategy and each other, and help guide the actions of people throughout an organization in the pursuit of high... View Details
Keywords: Martha Lagace
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