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Show Results For
- All HBS Web
(1,473)
- People (6)
- News (376)
- Research (842)
- Events (4)
- Multimedia (3)
- Faculty Publications (193)
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- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
"Why now?" Gerald Nanninga put his finger on several possibilities. In his words, "Due to more layoffs and reduced hirings, there are fewer people to do the work." At the same time, "digital gadgets are soaking up... View Details
Keywords: by James Heskett
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
how people think about speaking up. What "sensemaking" takes place in these episodes? We call the episodes "latent" because they are potential communications that may or may not in fact occur. Understanding the factors... View Details
Keywords: by Sarah Jane Gilbert
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
shipping threshold. "The motivation to buy a dress, given that there's a promotion, is amplified because not just is the price lower for dresses," says Ngwe, "but a dress is more likely to be that top-up item that gets the... View Details
- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
needs. These reside deep within the organization, and therefore must be developed and leveraged through processes completely foreign to the vertical, control-based management approaches that proved all powerful in earlier times. This, in turn, has changed the View Details
Keywords: by Staff
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
differences, clearly public entrepreneurs are ultimately responsible to and accountable to voters, citizens, people living in the community. And that’s different from being mainly responsible to private stakeholders and private customers.... View Details
Keywords: by Martha Lagace
- 05 Apr 2011
- First Look
First Look: April 5
and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details
Keywords: Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Publication:HBS Centennial Issue. Harvard Business Review 86, nos. 7/8 (July - August 2008): 78-84 Abstract Motivating employees begins with recognizing that to do their best work, people must be in an... View Details
Keywords: Martha Lagace
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
television brings people together and lets advertisers build giant brands and promote broad cultural trends, the Web segments the audience into small pockets of interest. Mass marketers have a whole new game to learn if they aspire to... View Details
Keywords: by Peter K. Jacobs
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional services firm. We find that the main... View Details
Keywords: Dina Gerdeman
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
Few industries have had the competitive challenges—the literal ups and downs—experienced by the U.S. airline industry since its formation in the 1920s. Consider that its early pioneers had the unenviable task of selling tickets to people... View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
Corporate Governance." ProfessorAlexander Dyck Dyck: "What I think is most interesting are… countries that have weak legal protections that nonetheless pursue share-issue privatizations. And the question is: Is that effective? Why do View Details
Keywords: by Martha Lagace
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
hiring executives classify candidates by right-stuff attributes. They assume that successful managers can be identified using phrases such as "good communicator," "results oriented," "decisive," and "good View Details
Keywords: by Michael Raynor
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
Could you give us a snapshot of the general challenges and opportunities in each of these three areas? A: The basic theme of the book is that there isn't "one best way" to do anything—whether it's creating an organizational structure; hiring, training, and... View Details
Keywords: by Martha Lagace
- 20 Jan 2010
- First Look
First Look: Jan. 20
strategy, creating high levels of customer satisfaction, or motivating people to navigate complex matrix organizations. Download the paper: http://www.hbs.edu/research/pdf/10-051.pdf Substitution Patterns of... View Details
Keywords: Martha Lagace
- 18 Feb 2014
- First Look
First Look: February 18
effect. To discern whether status serves as a signal of quality under uncertainty or satisfies the motive of conspicuous consumption, I study a period of time during which the uncertainty about quality has arguably declined. An... View Details
Keywords: Sean Silverthorne
- 25 Aug 2015
- First Look
First Look Tuesday
decades about how and why people make the moral decisions they do. In this review, we explain how intuition, affect, physiology, and identity support and inform more deliberative reasoning process in the construction and enactment of... View Details
- 01 Feb 2012
- What Do You Think?
Is Support for Small Business Misplaced?
In fact, job creation appeared not to be a major concern of most respondents. For example, Jade Chang Sheppard said "Small business is where society's culture, motivation and inspiration come from. It is the American Dream"... View Details
Keywords: by James Heskett
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
world-beating performances out of some good-but-not-great players and even to motivate others to take pay cuts in order to play for him, an anomaly? Can unusually gifted managers improve employees’ performance to such an extent that it is... View Details
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
study a CSO's responsibilities and to look at how the role shifts depending on the company's level of commitment, Serafeim and Miller surveyed 66 CSOs and people with similar duties but different titles in 27 industries. They found that... View Details
- 25 Jul 2006
- First Look
First Look: July 25, 2006
Abstract The purpose of this chapter is to provide the background for readers to appreciate psychological research that has provided the base for the cognitive revolution in OB, to see its advantages, and to motivate future research.... View Details
Keywords: Sean Silverthorne