Managing up - Publications - Faculty & Research

01 Mar 2009
News

Your Taxi Is Waiting

convenience and efficiency, at a fraction of the cost, made more than a few entrepreneurs on both sides of the Pond sit up and take notice. As cofounder and CEO of e-Dialog, an early entrant in the field of e-mail direct marketing,... View Details

Keywords: Julia Hanna; Air Transportation; Transportation

19 Jun 2017
News

How Women's Basketball Conquered Europe

ended up placing several players there, and within a matter of a couple years, all of a sudden I found that I had about three dozen players in maybe 10 different countries. And then calls started coming in. Remember, this is before emails... View Details

01 Sep 2004
News

Clay Christensen (MBA 1979)

Clayton M. Christensen is the Robert and Jane Cizik Professor of Business Administration at HBS, where he holds a joint appointment in the Technology and Operations Management and General Management units.... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

01 Jan 2003
News

Charles O. Rossotti, MBA 1964

Cofounder, Former Chairman & Chief Executive Officer American Management Systems, Inc. Former Commissioner, Internal Revenue Service Senior Advisor, The Carlyle Group Return to Alumni Achievement Awards main page ©2003 www.RockyThies.com... View Details

29 Sep 2022
News

Securing a Resilient Future for Senegal

countries closed their borders. Diagne’s first task was to work closely with the ministry’s leadership team in crafting an economic response to the pandemic. Worldwide, crisis management involved very similar challenges—layoffs and... View Details

Keywords: Maureen Harmon

01 Jun 2018
News

Case Study: Tip the Scale

over speed in the fulfillment process. Walden aims to build a community of home cooks who are connected to local farms in a meaningful way, not simply a transactional purchase. The Question: With year-over-year growth at 75 to 100 percent, Cummings’s question is how to... View Details

01 Dec 2011
News

At Your Service

notes Frei, the UPS Foundation Professor of Service Management. Morriss, the cofounder and managing director of the Concire Leadership Institute, which advises managers in the... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

01 Sep 2009
News

E Ink’s Wild Ride

Chappell Russ Wilcox (MBA ’95) was two years out of HBS, married to classmate Gina Wilcox and working as a strategy consultant following a stint as a product manager at a Boston-area technology firm. But he had always wanted to launch and... View Details

Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing

01 Jan 2004
News

A. G. Lafley, MBA 1977

at Harvard Business School. MBA in hand, he arrived at P&G at the age of 30 as an assistant brand manager for Joy dishwashing detergent. A variety of other assignments followed, such as helping turn around P&G's beauty products business... View Details

29 Apr 2025
News

Challenge Accepted

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Nietzsche said it first: What doesn’t kill me makes me stronger. There’s a reason that saying has legs, nearly 140 years later. We all, at some point... View Details

Keywords: challenges; failure; advice; experience

10 Jul 2024
News

Next Level

Gina Joseph (GMP 29, 2020), chief strategy officer for the technology media company VentureBeat, was recently honored by the San Francisco Business Times in their “40 Under 40” issue. Joseph is thriving in the media, tech, and gaming world—all industries traditionally... View Details

Keywords: Catherine O’Neill Grace

26 Jan 2021
News

Clubs See Wealth in FemTech; Health Care Alumni Look at COVID Response

them to forgo returns at all.” An Inside Look at Leading the UK and US Response to COVID As the US and the UK raced to develop a COVID vaccine this year, two HBS alums found themselves at the forefront of the effort. How they grappled with View Details

Keywords: Margie Kelley

10 Mar 2021
News

Next Normal

an excerpt from Neeley’s book focuses on how to counteract feelings of isolation that can crop up in the absence of contact with other team members. In part two, alumni weigh in with their own pros and cons of working from home; part... View Details

01 Jun 2012
News

FIELD 3 Tests Students

After the first market simulation, students had two months to refine their ideas and develop a customer sales pitch, all leading up to Launch Day in mid-April. At that point, teams with a viable idea advanced to IPO Day on May 14. “This... View Details

Keywords: FIELD program

01 Dec 2004
News

A Life by Design

As a girl growing up in Riverdale, New York, Ivy Ross (PMD 68, 1994) was surrounded by modern design — and disliked it. The home she lived in and the furniture she sat on reflected the avant-garde sensibilities of her father, an... View Details

Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade

01 Mar 2017
News

Students Forecast Climate Change’s Impact

MORE Watch three students discuss their approach to the climate change challenge MORE Watch three students discuss their approach to the climate change challenge Professors Mike Toffel and Marco Iansiti presented the more than 900 RC students in their Technology &... View Details

Keywords: Dan Morrell

02 Sep 2018
News

Havana Rising

When hotel manager Alessandro Benedetti worked for Kempinski chain locations in Spain and Switzerland, morning meetings were a time to go over the numbers and discuss strategy for the days ahead. But ever since Benedetti moved to Havana... View Details

Keywords: Dan Morrell; photographed by Eve North

01 Oct 1996
News

Creating Miracles — Charles A. Coverdale (MBA 1971)

It's June 1996. Black churches are burning in the South, and up North, in Long Island, New York, a young African-American man named Shane Daniels has lain for several weeks in the hospital teetering between life and death, the widely... View Details

Keywords: Marguerite Rigoglioso

01 Oct 2000
News

After the Revolution: Putting the Internet in Perspective

paramount. "When you went to Harvard Business School, we really knew what we were talking about," he told alumni. "But in the new economy, just about everything we accepted about business is being questioned." Nolan, an expert on general View Details