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  • All HBS Web  (3,673)
    • People  (18)
    • News  (1,119)
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    • Events  (10)
    • Multimedia  (26)
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  • October 2023 (Revised May 2025)
  • Case

Nelson Mandela: Changing the World

By: Robert Simons and Shirley Sun
This case traces the rise of Nelson Mandela from his tribal home in South Africa to president of the country. Rejecting expectations that he would be a tribal leader, Mandela instead dedicates his life to fighting Apartheid. After peaceful approaches fail, he joins... View Details
Keywords: Mission and Purpose; Values and Beliefs; Power and Influence; Personal Characteristics; Leadership Style; Success; South Africa
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Simons, Robert, and Shirley Sun. "Nelson Mandela: Changing the World." Harvard Business School Case 124-034, October 2023. (Revised May 2025.)
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

practices of these CEOs and financial performance. There is already ample evidence to support this. We wanted to understand what this model of leadership looks like close up. Q: One key to success is that these leaders align strategy and View Details
Keywords: by Martha Lagace
  • Blog

Inside the Learning: Sustainability—on Campus and Beyond

preparing, and serving food in ways that maximize sustainability while providing healthy meals. Learn more You can also play a role by being more mindful of your on-campus practices. Review some steps you can take to make your stay on... View Details
  • September 2020 (Revised September 2021)
  • Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised September 2021.)

    Make the Most of Your Relocation

    Although the Covid-19 crisis has halted travel in recent months, geographic mobility has become critical for managers and knowledge workers hoping to advance in today’s globalized economy, and that trend is unlikely to reverse. Assignments far from headquarters can... View Details

    • 07 Oct 2024
    • Blog Post

    Four Ways to Make The Most of Your Company Events

    your events this year. Post materials in advance Organizations should design their events to be interactive and engaging. Students can learn a lot about a company by looking at its website and social media... View Details
    • 13 May 2002
    • Op-Ed

    A Cure for Enron-Style Audit Failures

    If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and the company audit committee. The... View Details
    Keywords: by Jay Lorsch; Accounting
    • September 1991 (Revised January 1998)
    • Case

    Chaparral Steel: Rapid Product and Process Development

    By: Dorothy Leonard-Barton and Gil Preuss
    One of the nation's foremost mini-mills' core competence is the rapid realization of technology into products. This case describes the development of a highly innovative casting technique and features the role of the company's culture in achieving its goals. The... View Details
    Keywords: Product Development; Innovation and Invention; Information Infrastructure; Product; Organizational Culture; Business Processes; Competency and Skills
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    Leonard-Barton, Dorothy, and Gil Preuss. "Chaparral Steel: Rapid Product and Process Development." Harvard Business School Case 692-018, September 1991. (Revised January 1998.)
    • 04 Dec 2023
    • Blog Post

    My Summer of Joy with the National Parks Service

    The more I talked about this role to the people I trusted, the more I saw how truly excited I was by the opportunity. It also was the perfect role to understand more about public sector work by completing a fast-paced, impactful project. More broadly, I could View Details
    Keywords: Nonprofit / Government
    • May 2011
    • Article

    The Power of Small Wins

    By: Teresa M. Amabile and Steven J. Kramer
    What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
    Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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    Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
    • 17 Nov 2003
    • Research & Ideas

    Lessons from a Nasty Trade Dispute

    organizations and in what cases is it warranted to seek such assistance? A: One crucial, but often overlooked, issue is that managers cannot seek the support of international organizations like the WTO... View Details
    Keywords: by Cynthia Churchwell
    • 12 Jul 2010
    • Research & Ideas

    Rocket Science Retailing: A Practical Guide

    within stores. Align incentives within your organization and in the supply chain. Use technology judiciously and pay attention to emerging new technologies, whose value might still not be apparent. Explain the changes you are making to... View Details
    Keywords: by Martha Lagace; Retail; Auto
    • Program

    High Potentials Leadership Program

    participants from different functions will facilitate collaboration, teamwork, and learning across the organization by creating: A core group of talented, driven individuals who think about leadership and... View Details
    • 29 Apr 2014
    • First Look

    First Look: April 29

    Abstract—Learning in organizations is a key determinant of individual and organizational success, and one valuable source of this learning is prior failure. Previous research finds that although individuals... View Details
    Keywords: Sean Silverthorne
    • May 1999
    • Case

    Susan Brown

    By: William A. Sahlman
    A number of issues confront an associate in a venture capital firm. She has just learned that her senior partners are not yet willing to make her a general partner of the firm. She has several options and must decide what to do. View Details
    Keywords: Human Resources; Venture Capital; Personal Development and Career; Leadership Development; Organizational Change and Adaptation; Financial Services Industry
    Citation
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    Sahlman, William A. "Susan Brown." Harvard Business School Case 899-282, May 1999.
    • 25 Sep 2000
    • Research & Ideas

    Cyber-Marketing: Scouting the Digital Communications Frontier

    television brings people together and lets advertisers build giant brands and promote broad cultural trends, the Web segments the audience into small pockets of interest. Mass marketers have a whole new game to learn if they aspire to... View Details
    Keywords: by Peter K. Jacobs
    • Program

    Real Estate Management Program

    right opportunities Identify and analyze emerging opportunities across real estate sectors from housing to commercial space to mixed-use space and beyond Employ industry innovations for competitive advantage Effectively lead projects and View Details
    Keywords: Real Estate; Real Estate
    • Program

    Senior Executive Leadership Program—Middle East

    networking opportunities to participants from the region and to those from organizations initiating or expanding their Middle Eastern presence. An Exceptional Learning Experience When you participate in an... View Details
    • January 2021 (Revised March 2022)
    • Case

    Arçelik: From a Dealer Network to an Omnichannel Experience

    By: Ayelet Israeli and Fares Khrais
    Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
    Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Digital Platforms; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
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    Israeli, Ayelet, and Fares Khrais. "Arçelik: From a Dealer Network to an Omnichannel Experience." Harvard Business School Case 521-067, January 2021. (Revised March 2022.)
    • December 2015
    • Supplement

    An Intern's Dilemma (B)

    By: Sandra J. Sucher and Matthew Preble
    An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details
    Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
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    Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (B)." Harvard Business School Supplement 316-129, December 2015.
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