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  • All HBS Web  (2,764)
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  • All HBS Web  (2,764)
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    • News  (748)
    • Research  (1,529)
    • Events  (16)
    • Multimedia  (4)
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    Ethan S. Bernstein

    Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

    • May 2014
    • Case

    Health Care Accountability: Examples in Cancer Treatment

    By: Regina E. Herzlinger and Natalie Kindred
    This case is designed to support a discussion of the importance of outcomes evidence in empowering the public to make better health care decisions, the desired level of transparency and accountability for health care providers, and the issues with current measuring and... View Details
    Keywords: Accountability; Health Care; Cancer; Cancer Treatment; Memorial Sloan Kettering Cancer Center; Cancer Treatment Centers Of America; Vantage Oncology; Radiology; Risk Adjustment; Treatment Outcomes; Health Care Outcomes; Prostate Cancer; Transparency; Health Care and Treatment; Risk Management; Outcome or Result; Health Industry; United States
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    Herzlinger, Regina E., and Natalie Kindred. "Health Care Accountability: Examples in Cancer Treatment." Harvard Business School Case 314-109, May 2014.
    • 11 Jul 2016
    • Blog Post

    Career Resources to Consider Before You Arrive at HBS

    robust career coaching program that allows you to work 1-on-1 with a trained career coach throughout your job search and beyond. Over 90% of students meet with a career coach during their time at HBS.   For... View Details
    • September 2011 (Revised September 2015)
    • Case

    Hassina Sherjan

    By: Robert G. Eccles, George Serafeim and Pippa Eccles
    Hassina Sherjan was born in Afghanistan but grew up and was educated in the United States. A trip to Afghanistan when she was an adult inspired her to move back to her home country with two missions. The first was to educate young women through a non-profit... View Details
    Keywords: Environmental Accounting; Non-Governmental Organizations; Nonprofit Organizations; Corporate Social Responsibility and Impact; Social Entrepreneurship; Leadership; Innovation Leadership; Development Economics; Growth and Development; Problems and Challenges; Retail Industry; Afghanistan; United States
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    Eccles, Robert G., George Serafeim, and Pippa Eccles. "Hassina Sherjan." Harvard Business School Case 112-029, September 2011. (Revised September 2015.)
    • 20 Apr 2010
    • First Look

    First Look: April 20

    Nonverbal Displays Affect Neuroendocrine Levels and Risk Tolerance Authors: Dana R. Carney, Amy J.C. Cuddy, and Andy J. Yap Publication: Psychological Science (forthcoming)... View Details
    Keywords: Martha Lagace
    • 2022
    • Book

    Business Ethics: What Everyone Needs to Know

    By: J.S. Nelson and Lynn A. Stout
    An authoritative and practical guide to business ethics, written in an accessible question-and-answer format. In today's turbulent business climate, business ethics are more important than ever. Surveys of employees show that misconduct is on the rise. Cover stories... View Details
    Keywords: Business Ethics; Organizational Behavior; Ethics; Governance Controls; Lawfulness
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    Nelson, J.S., and Lynn A. Stout. Business Ethics: What Everyone Needs to Know. New York: Oxford University Press, 2022.
    • 05 Nov 2014
    • What Do You Think?

    Are We Entering an Era of Neuromanagement?

    by high levels of ambition and values or leadership behaviors at companies." Johnny added, "Neuromanagement will be based on electronic testing however it will not detect 'will-power.' It is our... View Details
    Keywords: by James Heskett
    • 2015
    • Chapter

    "Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

    By: James K. Sebenius
    Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and constituencies on his or her own side. Far less familiar are the many valuable... View Details
    Keywords: Negotiation Tactics; Negotiation Participants; Negotiation Deal
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    Sebenius, James K. "Level II" Negotiation Strategies: Advance Your Interests by Helping to Solve Their Internal Problems. In Negotiating in Times of Conflict, edited by Gilead Sher and Anat Kurz, 107–124. Tel Aviv: Institute for National Security Studies, 2015. Electronic.
    • March 2020 (Revised February 2023)
    • Case

    Performance Management at Afreximbank (A)

    By: Robert S. Kaplan, Siko Sikochi and Josh Steimle
    Based in Cairo, Afreximbank was founded in October 1993 as a specialized continental financial institution designed to address the low level of intra-African trade, the decline in financial flows to Africa, the worsening external debt situation of many African... View Details
    Keywords: Performance Management; Balanced Scorecard; Performance Expectations; Performance Evaluation; Performance Improvement; Organizational Culture; Strategy; Banking Industry; Africa; Egypt
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    Kaplan, Robert S., Siko Sikochi, and Josh Steimle. "Performance Management at Afreximbank (A)." Harvard Business School Case 120-029, March 2020. (Revised February 2023.)
    • 2012
    • Chapter

    Structuring Consulting Firms

    By: Tim Morris, Heidi K. Gardner and N. Anand
    This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details
    Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry
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    Morris, Tim, Heidi K. Gardner, and N. Anand. "Structuring Consulting Firms." In The Oxford Handbook of Management Consulting, edited by Matthias Kipping and Timothy Clark. Oxford University Press, 2012.
    • 01 Oct 2007
    • Research & Ideas

    Encouraging Dissent in Decision-Making

    should be rewarded and incentives designed to encourage that. Says Bazerman, "Executives sometimes complain to me that their sales force is sacrificing profitability for revenue by lowering prices to... View Details
    Keywords: by Garry Emmons
    • 2017
    • Working Paper

    Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution

    By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin
    The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This... View Details
    Keywords: Information Systems; Software; Architecture; Modularity; Agility; Coupling; Applications and Software; Design; Decisions; Performance
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    MacCormack, Alan, Robert Lagerström, Martin Mocker, and Carliss Y. Baldwin. "Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution." Harvard Business School Working Paper, No. 17-105, May 2017. (Revised October 2017.)
    • 23 Jan 2019
    • Blog Post

    Leaving an Unhappy Job: How to Look Before You Leap

    As a career coach at HBS, Matt Spielman (MBA 1999) has heard the groans of frustrated professionals who are unhappy in their current jobs and faced with an urgent question: should they leave immediately or... View Details
    • September 6, 2022
    • Article

    Creating a Platform for Costless Personalization in Clothing

    By: Shane Greenstein
    This study analyzes the role of co-invention in the creation of a platform for print-on-demand-clothing, or PODC. Co-invention is the invention of a new business process to complement new technology, and turn it into a valuable commercial service. PODC copies a design... View Details
    Keywords: Print-on-demand-clothing; Customization and Personalization; Digital Platforms; Apparel and Accessories Industry
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    Greenstein, Shane. "Creating a Platform for Costless Personalization in Clothing." Frontiers in Research Metrics and Analytics (September 6, 2022).
    • 01 Jul 2008
    • First Look

    First Look: July 1, 2008

    Jobs Might Be Offshorable?" Authors:Troy Smith and Jan W. Rivkin Abstract In a 2007 working paper, Alan Blinder assessed the "offshorability" of hundreds of U.S. occupations View Details
    Keywords: Martha Lagace
    • 13 Mar 2025
    • HBS Seminar

    Sonny Tambe, Wharton

    • 07 Oct 2024
    • Blog Post

    Four Ways to Make The Most of Your Company Events

    engage students in discussion around company values, job opportunities, and potential career paths. You and your team have the option to facilitate events 1:1 or in a small... View Details
    • February 2023
    • Case

    SIMmersion: Simulating Crucial Conversations

    By: Alison Wood Brooks, Julian Zlatev and F Katelynn Boland
    This case introduces readers to SIMmersion, a company founded in 2002 that creates and sells training programs to firms, government agencies, educational institutions, and individuals (B2B and B2C). Their training programs are built around simulations (“sims”) that... View Details
    Keywords: Decision Making; Interpersonal Communication; Training
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    Brooks, Alison Wood, Julian Zlatev, and F Katelynn Boland. "SIMmersion: Simulating Crucial Conversations." Harvard Business School Case 923-040, February 2023.
    • August 2009
    • Case

    The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Co.

    By: Willy C. Shih, Chen-Fu Chien, Chintay Shih and Jack Chang
    When L.C. Tu receives an emergency order, he is confronted with a range of production scheduling choices, each of which has unique costs and trade-offs. The case was designed to help students understand job-shop style production and the impact of disruptions and... View Details
    Keywords: Disruption; Customer Relationship Management; Decision Choices and Conditions; Cost; Order Taking and Fulfillment; Production; Semiconductor Industry; Taiwan
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    Shih, Willy C., Chen-Fu Chien, Chintay Shih, and Jack Chang. "The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Co." Harvard Business School Case 610-003, August 2009.
    • 18 Jul 2024
    • Research & Ideas

    New Hires Lose Psychological Safety After Year One. How to Fix It.

    Starting a new job often brings excitement and high hopes of mingling with colleagues, sharing innovative ideas, and making a positive impact on an organization. Soon, however,... View Details
    Keywords: by Michael Blanding; Health
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