Internet Of Things - Publications - Faculty & Research

10 Jun 2002
Research & Ideas

Disruption: The Art of Framing

competitor's action as both a threat and an opportunity. Here are organizational and process changes that can help meet the challenge.It's one thing to recognize the importance of careful framing when you're... View Details

Keywords: by Clark Gilbert & Joseph L. Bower

01 Apr 1996
News

Stewards of the Seventh Generation

things to different people," says HBS assistant professor Forest L. Reinhardt, who teaches the MBA elective Business Management and the Natural Environment. "For example, many economists, in particular, take the view that harvesters View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

of checked that. The second way is that coaches and entrepreneurs found each other, and while coaches were willing to take on raw recruits, they wanted them to be coachable. SS: So what are the implications then for a business that wants... View Details

Keywords: by Sean Silverthorne

February 2006
Case

Millions of Customers and the Search for a Business: the Challenge of IRC-Hispano

Like many online services, IRC-Hispano, the world's largest Spanish-language chat organization, has many customers but sees few revenues. As an association, its structure presents many limitations and hurdles to overcome involving investing in technology platform... View Details

Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Digital Platforms; Technology Adoption; Internet and the Web; Organizational Structure; Technological Innovation; Revenue; Web Services Industry; Technology Industry; Spain

Citation

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12 Sep 2011
Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details

Keywords: by Sean Silverthorne

09 Jun 2003
Research & Ideas

The Benefits of “Not Invented Here”

Put differently, there appear to be fewer economies of scale in R&D than there used to be. The way companies define, measure, and reward excellent research has to change.—Henry Chesbrough So what specific View Details

Keywords: by Sean Silverthorne

11 Jul 2012
Research & Ideas

Book Excerpt: ’The Future of Boards’

have been slower to that realization, and tend to view governance as something that the lawyers are driving. And therefore it is something that, at the attitude level, slows things down; it's a cost to the enterprise. It gets in the way... View Details

Keywords: by Jay Lorsch

29 May 2013
Research & Ideas

Faculty Symposium Showcases Breadth of Research

original employment—but that doesn't mean they don't dramatically shake up thousands of lives. "The one thing that's clear is that there's a lot more churn after the private equity guys come in,"... View Details

Keywords: by Carmen Nobel; Financial Services

13 Dec 2021
Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

create an opportunity for executives to reshape their management ranks by advancing women and people of color, allowing companies to address racial inequities and build more diverse workforces, Zhang says. Zhang’s study, Shaking View Details

Keywords: by Lane Lambert

15 Sep 2003
Research & Ideas

The Lessons of New-Market Disruption

general manager was granted autonomy, capital, and freedom to recruit star engineers from other divisions. D'Arbeloff presided as chairman of Aurora's board of directors, believing that, "with View Details

Keywords: by Clark Gilbert; Technology

01 Jun 2005
News

Profiles from the Class of 2005

Photographs by Webb Chappell Now in its tenth year, the Bulletin’s annual student profiles have become something of a tradition. Faced each spring with a mountain of potential candidates, we puzzle our way... View Details

Keywords: Roger Thompson; Julia Hanna; James E. Aisner; Graduate profiles; Government; Transportation Equipment Manufacturing; Manufacturing

05 Feb 2016
News

The Wheel of the World

close and personal with unique, world-class historical clocks such as Eberhard Baldewein’s 16th-century astronomical clock, located in Dresden, which depicts the movement of the planets. “One of the... View Details

Keywords: Julia Hanna

28 Nov 2011
Research & Ideas

Rethinking the Fairness of Organ Transplants

approval," Trichakis says. "The Office of Civil Rights is involved too. Everyone is still in the loop of thinking about how the system should look: how many points for dialysis time, waiting time,... View Details

Keywords: by Dennis Fisher; Health

27 Feb 2006
Research & Ideas

When Rights of First Refusal Are a Bad Deal

in your study, agree to these arrangements? A: Contracts are big, complicated things with lots of clauses, some of which get exercised rarely if at all. So it's sometimes hard... View Details

Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

owners. How can they be both? Heskett: Owners in our minds are those employees and customers who suggest new ways of doing things or introduce new employees and customers to the business. The best customers,... View Details

Keywords: by Jim Aisner; Retail

August 2015 (Revised June 2021)
Case

Amazon.com, 2021

By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin

In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details

Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle

Citation

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July 2001 (Revised October 2004)
Case

PSA: The World's Port of Call

By: Lynda M. Applegate, Nancy Bartlett, Dolly Chang-Leow and Neo Boon Siong

Details the evolution of an e-business strategy and capabilities over a 16-year period. What began in 1984 as an effort to automate the port of Singapore to achieve productivity savings, by 2000 had evolved into a global e-business called Portnet.com. Closes as senior... View Details

Keywords: Entrepreneurship; Growth and Development Strategy; Business Strategy; Technological Innovation; Internet and the Web; Business or Company Management; Shipping Industry; Information Technology Industry

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01 Dec 1998
News

Managing the Business of Life

living the philosophy she laid out in her 1988 Bulletin interview: "The happier people are those who have succeeded in integrating the things they want to do, rather than carving their lives into pieces." She says View Details

25 Sep 2000
Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

"read" are examples of design rules. Disk drive designers must obey these rules if their drives are to function in a given computer system. CB: As long as the rules are obeyed, disk drive designers can vary many View Details

Keywords: by Staff; Computer; Consumer Products; Technology

Spring 2024
Article

The Evolution of Banking in the 21st Century: Evidence and Regulatory Implications

By: Samuel Gregory Hanson, Victoria Ivashina, Laura Nicolae, Jeremy C. Stein, Adi Sunderam and Daniel K. Tarullo

As revealed by the failures of three regional banks in the spring of 2023, bank runs are not a thing of the past. To inform the ongoing discussion of the appropriate regulatory response, we examine trends in the banking industry over the last twenty-five years. On the... View Details

Keywords: Financial Instruments; Financial Crisis; Assets; Governing Rules, Regulations, and Reforms; Financial Condition; Banking Industry