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  • 28 Jan 2014
  • First Look

First Look: January 28

finance, and law to evaluate the impact of the Sarbanes-Oxley Act. We describe significant developments in how the Act was implemented and find that despite severe criticism, the Act and institutions it created have survived almost intact... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

was attracted to this effort because I thought I saw two potential sources of long-term value. First, on emerging markets, there’s a lot we don’t know. These videos dramatically supplement the quality of information we have. Second,... View Details
Keywords: by Sean Silverthorne
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

the opportunity and switching cost of domestic standards are relatively low. We do not find evidence that levels of and expected changes in foreign trade and investment flows in a country affect its adoption decision; thus, we cannot confirm that IFRS lowers View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

  Working PapersHow Firms Respond to Being Rated (revised) Authors:Aaron K. Chatterji and Michael W. Toffel Abstract While many rating systems seek to help buyers overcome information asymmetries when making purchasing decisions, we... View Details
Keywords: Martha Lagace
  • 12 Nov 2013
  • First Look

First Look: November 12

and other service providers, lessons from this case are applicable for teaching about institutional change, procurement processes relevant to many fields, and how to increase rigor in typically informal... View Details
Keywords: Sean Silverthorne
  • May 2020
  • Case

Trust Merchant Bank

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji
Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details
Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the
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  • February 2003 (Revised March 2007)
  • Case

Internet Customer Acquisition Strategy at Bankinter

By: Francisco de Asis Martinez-Jerez, V.G. Narayanan and Lisa Brem
Bankinter, a relatively small Spanish bank, has a large presence as an Internet financial services provider. Leading the way to profitability through the Internet will give Bankinter a major competitive advantage over the larger, more established Spanish banks. Ann... View Details
Keywords: Customer Relationship Management; Internet and the Web; Activity Based Costing and Management; Customer Value and Value Chain; Banks and Banking; Banking Industry; Spain
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  • 05 Dec 2013
  • Op-Ed

Encourage Breakthrough Health Care by Competing on Products Rather Than Patents

Edythe L. Broad Institute of Harvard and MIT, at November's Healing Ourselves Health Care Forum event. There, Lander made a potent case for creating a multi-corporate consortium that would openly share validated targets. Instead of... View Details
Keywords: by Richard G. Hamermesh; Biotechnology; Health
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

particular subset of firms and insiders, and their surveillance is very persistent over time. This tracking behavior has powerful implications for their portfolio choice and its information content. An View Details
Keywords: Dina Gerdeman
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

  Working PapersNo Harm, No Foul: The Outcome Bias in Ethical Judgments (revised) Authors:Francesca Gino, Don A. Moore, and Max H. Bazerman Abstract We present six studies demonstrating that outcome information biases ethical judgments of... View Details
Keywords: Martha Lagace
  • November 2001 (Revised August 2005)
  • Case

BigEast Bank (A): Credit Card Approval

By: Frances X. Frei and Dennis Campbell
BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank's current practice of analyzing applications based on the merits of a single product to one where the customer's existing relationship is... View Details
Keywords: Customers; Forecasting and Prediction; Banks and Banking; Analytics and Data Science; Managerial Roles; Relationships; Adoption; Banking Industry
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  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

https://www.hbs.edu/faculty/Pages/item.aspx?num=52379 March 2017 Politics & Society Land Institutions and Chinese Political Economy: Institutional Complementarities and Macroeconomic Management By:... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2015
  • Op-Ed

Reforming Greece: Myths and Truths

But that hasn't happened. Why? To a large extent it is because of the inability of firms to obtain financing. All sources of financing collapsed in the country. With bank nonperforming loans to total gross loans skyrocketing from 5 percent to 33 percent from 2007 to... View Details
Keywords: by George Serafeim
  • 03 Jul 2012
  • First Look

First Look: July 3

address poverty and poverty-related social needs. Using a number of illustrative cases, we explore how variation of local institutional mechanisms shapes the local "face of poverty" in different communities and how this relates... View Details
Keywords: Sean Silverthorne
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

  Working PapersTaxes, Institutions and Foreign Diversification Opportunities Authors:Mihir A. Desai and Dhammika Dharmapala Abstract Investors can access foreign diversification opportunities through either foreign portfolio investment... View Details
Keywords: Martha Lagace
  • 10 Apr 2012
  • First Look

First Look: April 10

insisting that no one's contribution be marginalized, and framing new information within familiar contexts, teams can escape the performance pressure paradox and keep doing their best work when it matters most. Book:... View Details
Keywords: Carmen Nobel
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

structures of developed economies. The growing literature on the business history of emerging markets addresses contexts that are different from developed markets. These regions had long eras of foreign domination and extensive state intervention, faced View Details
Keywords: Sean Silverthorne
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

reviewing the company's marketing strategy for charge and credit cards in the United States. A variety of growth options exists for students to consider, including further penetration of existing markets and the opening of new markets. Historical background View Details
Keywords: Martha Lagace
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

to consumers—and fairer to the businesses they review. “What this does is reduce the noise. We're trying to extract more information from the reviews.” Michael Luca, an assistant professor at Harvard Business School, believes a review... View Details
Keywords: by Kim Girard; Food & Beverage
  • 10 Mar 2014
  • Research & Ideas

Counting Up the Effects of Sarbanes-Oxley

future laws and reforms in the financial arena. One thing is clear: Despite severe criticism, the act and the institutions it created have survived almost intact since enactment. But so have condemnations. It's a puzzle, say the authors,... View Details
Keywords: by Julia Hanna; Accounting; Banking

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