Publications

2016
Chapter

Evaluating the Effects of Large Scale Health Interventions in Developing Countries: The Zambian Malaria Initiative

By: Nava Ashraf, Gunther Fink and David N. Weil

Since 2003, Zambia has been engaged in a large-scale, centrally coordinated national anti-Malaria campaign, which has become a model in sub-Saharan Africa. This paper aims at quantifying the individual and macro-level benefits of this campaign, which involved mass... View Details

Keywords: Programs; Health Pandemics; Developing Countries and Economies; Zambia

April 2014 (Revised January 2015)
Background Note

Note on Mobile Healthcare

By: John A. Quelch and Margaret L. Rodriguez

Delivering health care to the global population was a challenge. Health care costs accounted for ten percent of world GDP by 2013. In the U.S., health care costs were expected to top $3.1 trillion in 2014. New technologies, shortages of trained personnel and... View Details

Educators

14 Dec 2013
News

IT Start-Up Eases Health Plan Hiccups

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

and Active Labor Act of 1986 requires all emergency departments to address critical health needs regardless of the patient’s ability to pay. This informal coverage, the researchers write, is “disorganized,... View Details

Keywords: by Kasandra Brabaw; Health; Health

Other Article

How to Make Remote Monitoring Tech Part of Everyday Health Care

By: Samantha F. Sanders, Ariel Dora Stern and William J. Gordon

Remote patient monitoring is a subset of telehealth that involves the collection, transmission, evaluation, and communication of patient health data from electronic devices. These devices include wearable sensors, implanted equipment, and handheld instruments. During... View Details

Keywords: Health Care and Treatment; Information Technology; Analytics and Data Science; Technology Adoption

Find at Harvard

17 Dec 2015
News

Applying Strategy Concepts In Innovative Ways Through Technology

Casadesus-Masanell, Herman C. Krannert Professor of Business Administration, and Gaston Llanes, associate professor at the School of Business of the Catholic University of Chile, with help from HBS’s Educational Technology Services. The... View Details

02 Jul 2018
Blog Post

Pursuing A Passion in Health Care

assessing the opportunity for a new medical diagnostic tool that targets a previously unaddressed customer segment. My job involves reaching out to our different country teams across the globe to evaluate the opportunity in their market, gathering input to View Details

Keywords: Health Care

Web

Fostering Innovation in Life Sciences - Health Care

Impact Fostering Innovation in Life Sciences Gaining Ground on ALS Re: Rob Blum (MBA 1991) Health Minute: How Can Technology Improve 21st Century Health Care View Details

October 2007
Module Note

Managing in the Information Age Module Note for Students: Network IT

Introduces students to the concepts covered in the Managing in the Information Age module on Network IT. View Details

Keywords: Information Management; Information Technology; Technology Networks

25 Aug 2020
Blog Post

Hikma Health + HBS MBAs Crowdsource Largest County-Level COVID-19 Dataset

When COVID-19 cases in the US began to spike in March, Hikma Health, a digital health startup from the Harvard i-lab and winner of the 2019 Harvard Business School (HBS) New Venture Competition, asked how they could best help to stop the... View Details

07 Aug 2009
What Do You Think?

Why Can’t Americans Get Health Care Right?

food and fuel; we're talking about health care, about which consumers and providers may be less rational. For example, behavioral economists would tell us, among other things, that in the world of health... View Details

Keywords: by Jim Heskett; Health

01 Feb 1997
News

Herzlinger on Health Care: Revolution in Evolution

use expensive technology, which many people cite as the reason for high U.S. health-care costs? Actually,the opposite is true: advances in medical technology have made health care cheaper and better - and... View Details

August 1995 (Revised September 1995)
Background Note

Managing in an Information Age: Organizational Challenges and Opportunities

By: Lynda M. Applegate

Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details

Keywords: Management; Information Technology; Problems and Challenges; Opportunities

Find at Harvard

October 2007
Module Note

Managing in the Information Age Module Note for Students: Function IT

Introduces students to the concepts covered in the Managing in the Information Age module on Function IT. View Details

Keywords: Information Management; Information Technology

April–May 2024
Article

Gone with the Big Data: Institutional Lender Demand for Private Information

By: Jung Koo Kang

I explore whether big-data sources can crowd out the value of private information acquired through lending relationships. Institutional lenders have been shown to exploit their access to borrowers’ private information by trading on it in financial markets. As a shock... View Details

Keywords: Analytics and Data Science; Borrowing and Debt; Financial Markets; Value; Knowledge Dissemination; Financing and Loans

SSRN

October 1994 (Revised March 1999)
Case

Ritz-Carlton: Using Information Systems to Better Serve the Customer

By: W. Earl Sasser, Thomas O. Jones and Norman Klein

Explores the interface of an information system that keeps track of guests and their preferences, and the people systems that deliver multiple services at Ritz-Carlton hotels. The luxury hotel chain's unique service credo and commitment to quality principles are... View Details

Keywords: Competency and Skills; Customer Satisfaction; Training; Recruitment; Service Delivery; Supply Chain Management; Luxury; Balance and Stability; Information Technology

Educators

December 1993
Case

Severn Trent Water (B): Reaping the Technology Dividend

By: F. Warren McFarlan and Chris L Marshall

Keywords: Information Technology