Group Effectiveness - Publications - Faculty & Research

2017
Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent

I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details

Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets

Citation

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29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

up against the customer loyalty they gain from making those goods more widely available? “There are groups of people who can’t afford to pay more for a good and will be obviously annoyed if they are left out,” Farronato says. “When a good... View Details

Keywords: by Michael Blanding; Retail

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

percent year over year, and the National Restaurant Association projected an industry revenue shortfall of $240 billion for the year. Second-order effects of restaurant closures ripple through the American economy, bringing economic pain... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

09 Nov 2023
News

From the Brink

Antonio Weiss (MBA 1994), Adam Chepenik (MBA 2010), Sebastián Negrón-Reichard (JD/MBA 2024) As the senior top official in the US Treasury Department on domestic finance issues, Antonio Weiss (MBA 1994) could see Puerto Rico’s financial meltdown coming, like watching a... View Details

Keywords: Ralph Ranalli

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

gender or racial minority might feel pressure to fill stereotypical roles or represent their entire group. “It was unexpected to us that people would even be willing to put themselves in these situations,” says Chang, noting the vast research showing that people prefer... View Details

Keywords: by Danielle Kost

20 Jul 2011
Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

and Alvy Ray, who headed up a small computer graphics operation called Industrial Light & Magic (the group created special effects for George Lucas's movies). Fascinated by their operation, Jobs bought... View Details

Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen

Web

Student Research - Doctoral

Donations By: Jennifer Walsh How do nonprofits use unrestricted gifts? Donations to 501(c)(3)'s are increasingly given unrestricted due to concerns that restrictions on use unduly constrain nonprofits. I study the effect of such funding... View Details

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

that internal support or shared services groups provide, such straight-across cost or numeric comparisons become meaningless. Today's successful support unit earns its keep by being a trusted partner to the business units it serves. So,... View Details

Keywords: by Robert S. Kaplan; Service

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

supporters note a number of reforms over the past two decades, including a current review of the Bank's information disclosure policy, and a series of "safeguards" on sensitive issues such as environmental impacts and effects on... View Details

Keywords: by Alnoor Ebrahim

Blog

What Can You Do to Foster Gender Equity?

are especially effective at encouraging change. Avoid being complacent. Even the organizations most dedicated to diversity, equity, and inclusion still have some work to do. Be on the lookout for gender disparities in how employees are... View Details

06 Sep 2011
Research & Ideas

How Small Wins Unleash Creativity

you've lost ground on a project. As a pair, progress and setbacks are the main differentiators of the best and worst days." Small Wins Unfortunately, the researchers found that the negative effect of setbacks was more powerful than... View Details

Keywords: by Carmen Nobel

15 Dec 2009
First Look

First Look: Dec. 15, 2009

worldwide establishment dataset, we investigate both the significance and causes of multinational firm co-agglomeration. In contrast to the conventional emphasis of the literature on the role of input-output linkages, we assess the effect... View Details

Keywords: Martha Lagace

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

complicated them: Cost-cutting and remote work mean that both the acquisition and bonding drives are harder to meet via traditional means such as raises and team outings. Uncertainty around the pandemic itself, and its effect on... View Details

Keywords: by Boris Groysberg and Robin Abrahams

Web

Networking Events - Recruiting

Hire Talent Networking Events Hire Talent Networking Events Post your event on our recruiting platform 12twenty to effectively connect with HBS students and build brand awareness. Successful events prioritize a meaningful conversation... View Details

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

customer rather than assign resource costs first to activities and then to products or customers. For each group of resources, estimates of only two parameters are required: the cost per time unit of supplying resource capacity and the... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

13 Jan 2023
Research & Ideas

Are Companies Actually Greener—or Are They All Talk?

Most companies now account for social good in their financial reports in some way, but with regulation scattershot and evolving, it’s complicated for investors to assess so-called ESG reports. The disclosures, known as Environmental, Social, and Governance reports,... View Details

Keywords: by Rachel Layne

21 Mar 2018
Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

prior art existed. Half of the students were assigned randomly to use the Boolean search tool and half to use the machine learning tool. Furthermore, they gave half of each group access to expert advice to help them better craft their... View Details

Keywords: by Michael Blanding; Technology; Information

Research Summary

Understanding Customers

In conventional business case studies, protagonists almost never have the option of stepping back to seek a new understanding of the customer. But to be effective in practice, managers need both the self-assurance and ability to initiate and pursue, with rigor and... View Details

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

experimentation. Uncertainty in this sense refers not to scientific questions about the coronavirus, but to what effect the virus will have on the future. What new realities will it generate? What will recovery look like? How long will it... View Details

Keywords: by Boris Groysberg and Sarah Abbott

19 Sep 2006
First Look

First Look: September 19, 2006

channels will fuel a shift in consumption away from hits to a much larger number of lower-selling niche products. While the long-tail view predicts an increase in the heterogeneity of consumption patterns, the well-known superstar effect... View Details

Keywords: Sean Silverthorne

Publications