Giving And Receiving Feedback - Publications - Faculty & Research

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

non-committal prices. That is, until Birchbox came along in 2010 with an innovative offer: Pay a monthly fee and receive a curated box of beauty samples by mail. “They said, ‘We're going to start off doing... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Steve Allen Show in 1954, where television hosts revealed through one new medium the wonders of another. 71 Polaroid excelled at customer service. Camera owners received letters of welcome and inviting... View Details

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

mock class to a lecture hall full of their colleagues, who play the roles of students and mentors in providing feedback after the fact.) Interactive learning through office norms Less formally, however,... View Details

Keywords: by Michael Blanding; Health

01 Sep 2023
News

Case Study: The Home Team

with a schedule and scope of future expenses, can equip the buyer with clearer expectations about a home’s total cost over time, Kennealey observes. “You may want to put down a big down payment, but if you know you have a new roof coming,... View Details

Keywords: Jen McFarland Flint; Real Estate

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

giving them money to spend, nor is it the same as the traditional economic bequest motive: to save so that when you die you can give money to people. Savings bonds actually View Details

Keywords: by Martha Lagace; Financial Services

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

under the supervision of a "floating" manager responsible for several such stores. They received above-market pay, partially in the form of performance incentives. The result? More highly energized workers, better cost control,... View Details

Keywords: by James Heskett

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Baker Library / Bloomberg Center | About

entire amount necessary to construct a campus for the School. “My life has been given to business,” the renowned tycoon noted, “and I should like to found the first Graduate School to give a new start to better business standards.”... View Details

Web

Design Thinking Course | HBS Online

or assumed to use the bot and, while we encourage you to engage with the bot and share your candid feedback on your experience, a lack of engagement with the bot will not adversely impact your eligibility... View Details

Web

Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

Harvard schools. PIC participants benefit from tailored venture-building resources, membership in a thriving innovation community, and expert feedback from diverse judges, not to mention a chance to win up... View Details

21 Sep 2023
Blog Post

Hands-on Learning About Global Markets

visiting a senior center in a Boston suburb to understand how comfortable seniors were with technology. In Buenos Aires, the team used design thinking to identify new marketing ideas and iterate based on the View Details

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

Quantifying performance and measuring results are no longer the sole domain of for-profit enterprises. Today, many nonprofit organizations also find themselves on the hot seat—not with stockholders but with donors who expect similar... View Details

Keywords: by Julia Hanna

01 Jun 2023
News

From Big Pharma to Startup

our story and gain feedback from an audience of potential investors,” Goble says. The victory also came with $75,000, a sizable sum for the young firm facing basic company-formation costs. The enterprise... View Details

Keywords: April White

01 Jan 2012
News

E. Roe Stamps IV, MBA 1974

joys,” he adds. The letters of appreciation and career updates that Stamps has received from the hundreds of Stamps Scholars are one of his most treasured assets. This investment, like so many in Roe... View Details

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

personal growth, received the privilege of leading some of the best people I could ever meet. I developed a deep appreciation for the power of the human spirit, and am certainly a better man for it. Here at... View Details

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

its operating companies. Two weeks after the kickoff event—three fabulous days of inspirational talks by inventors, creators, and consultants—each attendee received a big box with the words "Tool... View Details

Keywords: by Nick Morgan

Web

Donor-Advised Fund - Alumni

Giving Donor-Advised Fund Giving Donor-Advised Fund You can simplify your charitable giving by establishing a donor-advised fund at Harvard. This philanthropic vehicle enables... View Details

Web

Get Involved - Entrepreneurship

Venture Competition to receive early written feedback from investors and entrepreneurs in related industry sectors on their ideas. Reviewers are matched to one or more (if... View Details

01 Dec 2019
News

Remix

also appreciated that Lumet’s decision to speak out against Simmons must have been an excruciating one. “The implications of naming him, an iconic and successful black man, are absolutely loaded for a black woman,” Dixon says, citing the... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

20 Nov 2019
Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

recommend other jokes they might like, while another group received a more detailed explanation: “Think of the algorithm as a tool that can poll thousands of people and ask them how much they like different... View Details

Keywords: by Dina Gerdeman

01 Jun 2022
What Do You Think?

Is Stakeholder Management Facing New Headwinds?

(iStockphoto/Krle) Advocates for stakeholders—including employees, customers, suppliers, the “community,” and investors—have dominated the discussion of leadership and management over the past two decades.... View Details