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  • 2020
  • Working Paper

Performance Hacking: The Contagious Business Practice that Corrodes Corporate Culture, Undermines Core Values, and Damages Great Companies

By: Robert D. Austin and Richard L. Nolan
August 7, 1955 is an important date in commercial aviation history. You could say it began the jet airliner age, though other dates might also qualify. Jet engines had proven successful in military aircraft. But no one knew then whether members of the general public... View Details
Keywords: Performance; Organizational Culture; Values and Beliefs
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  • Web

Investing in Emerging Industries | Baker Library | Bloomberg Center | Harvard Business School

age after World War II, the firm supported established companies like IBM (International Business Machines) as well as emerging enterprises such as DEC (Digital Equipment Corporation), which produced a second View Details
  • Web

The new industrial state? | Institute for Business in Global Society

senior leaders from business, government, and the nonprofit sector, alongside nine Harvard Business School faculty members. This roundtable generated a candid exchange of perspectives on the early outcomes... View Details
  • Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
  • Web

Kress Collection of Business and Economics Graphic Materials | Baker Library

are represented in the collection, including Breughel, Goltzius, Rembrandt, Hogarth, and Gillray, to name a few. The Bleichroeder collection was given to the Kress Library of Business and Economics in 1975 by the New York firm of Arnhold... View Details
  • 2019
  • Article

Industrie-Holding: Creating a Community of Interest among Swiss 'Multinationals'

By: Sabine Pitteloud
This article focuses on the genesis and evolution of Industrie-Holding, a federation of Swiss multinationals, from 1942 onwards. Thanks to recent donations from the Alusuisse and Hero archives, historians now have access to the minutes of the Industrie-Holding... View Details
Keywords: Business ＆ Government Relations; Multinationals; Lobbying; Business and Government Relations; Multinational Firms and Management; Switzerland
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  • September 2020
  • Case

Chip and Joanna Gaines' Magnolia Network

By: Anita Elberse and Julia McNicholas
Chip and Joanna Gaines, who have shot to fame as stars of the hit television show Fixer Upper, are preparing to launch their own television network. It is April 2019, a year since the home-renovation show Fixer Upper’s fifth season on cable channel HGTV ended, and more... View Details
Keywords: Entertainment; Television; Superstars; Innovation; Creative Industries; Talent; General Management; Celebrities; Television Entertainment; Entrepreneurship; Joint Ventures; Innovation and Invention; Marketing; Strategy; Entertainment and Recreation Industry; Media and Broadcasting Industry
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  • Web

Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in... View Details
  • August 2016 (Revised August 2017)
  • Case

AnswerDash (Abridged)

By: Elie Ofek and Jeffrey D. Shulman
It is 2014 and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution that they were expecting based on early success in helping clients save and generate substantial amounts of... View Details
Keywords: Pricing; Economic Value Estimation; Price Metrics; Organizational Selling; Innovation Adoption; Business To Business; Marketing; Customer Lifetime Value; Venture Capital; Customer Relationship Management; Price; Marketing Strategy; Entrepreneurship; Technology Adoption; Business Startups; Sales; Innovation and Invention; Product Marketing; Financial Services Industry
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  • June 2016 (Revised August 2017)
  • Case

AnswerDash

By: Elie Ofek and Jeffrey D. Shulman
It is 2014, and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution that they were expecting based on early success in helping clients save and generate substantial amounts of... View Details
Keywords: Pricing; Economic Value Estimation; Price Metrics; Organizational Selling; Innovation Adoption; Business To Business; Marketing; Customer Lifetime Value; Venture Capital; Customer Relationship Management; Price; Marketing Strategy; Entrepreneurship; Technology Adoption; Business Startups; Sales; Innovation and Invention; Product Marketing; Financial Services Industry
Related
  • Web

The Hunger Relief System | Social Enterprise | Harvard Business School

The Hunger Relief System Background I came to Harvard Business School with an interest in exploring social enterprise. Although my past experience had been in the for-profit world, I was really interested in that intersection between... View Details
  • Web

The Harvard Business School Faculty Summer Reader 2025 | Working Knowledge

Leadership The Harvard Business School Faculty Summer Reader 2025 By Rachel Layne on June 26, 2025 What's on the reading lists of Harvard Business School faculty ? Insights about AI, immigration, and... View Details
  • Web

Investment Banking & Securities Underwriting | Baker Library | Bloomberg Center | Harvard Business School

Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family Partners 1960s – 2000s... View Details
  • Web

Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School

approximately 254,000 in 1940 to a wartime high of 340,000 in 1943. 26 Businesses around the country began to spend more on PR. For U.S. Steel, photography, in particular, continued to factor heavily in U.S. Steel’s public relations... View Details
  • 25 Mar 2025
  • Blog Post

ClimateCAP 2025 & ClimateCAP Fellowship

ClimateCAP is an initiative manage by Duke University’s Fuqua School of Business whose mission is to prepare business leaders to understand and respond to the climate challenge. They provide learning resources for MBA students interested in the intersection of business... View Details
  • Web

Leading Race Work in Business Schools - Race, Gender & Equity

Leading Race Work in Business Schools Leading Race Work in Business Schools 07 FEB 2020 Summary Speakers Pictured left to right: Laura Morgan Roberts, Robin Ely, and Tony Mayo Leading Race Work in View Details
  • Web

Business Solutions for the Poor (Global and Local) - Course Catalog

HBS Course Catalog Business Solutions for the Poor (Global and Local) Course Number 1588 Baker Foundation Professor Kash Rangan Associate Professor Benjamin N. Roth Associate Professor Natalia Rigol Fall; Q1Q2; 3.0 credits Twelve 2-hour... View Details
  • February 2023 (Revised April 2023)
  • Case

Kvadrat: Focus, Execute, and Grow

By: Boris Groysberg and Sarah L. Abbott
Kvadrat was a family-owned global textiles company. The company had enjoyed impressive top-line growth and was shifting gears to emphasize profitability via a shorter strategic agenda. Agenda items included: U.S. expansion, generating improved margins in its consumer... View Details
Keywords: Growth; Culture; International Expansion; Organization; Family Business; Leadership; Growth and Development; Strategy; Organizations; Supply Chain; Family Ownership; Profit; Organizational Culture; Denmark
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  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

Source: Delpixart There’s a general consensus that Washington is “broken.” But the reason politics doesn’t seem to deliver for citizens anymore may not involve who’s in the White House, which party controls Congress, or even any inherent... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • Web

Archival Collections - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details