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  • All HBS Web  (4,378)
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  • All HBS Web  (4,378)
    • People  (33)
    • News  (845)
    • Research  (2,947)
    • Events  (1)
    • Multimedia  (5)
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  • August 2014 (Revised March 2015)
  • Case

Optimization and Expansion at OpenTable

By: Benjamin Edelman and Karen Webster
OpenTable considers adjustments to increase its benefits to merchants, including a novel payments service that lets customers skip the multi-step process of using a credit card. View Details
Keywords: Payments; Pricing; Mobile; Rollout; Incrementality; Innovation Strategy; Credit Cards; Accommodations Industry; Information Technology Industry; United States
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Edelman, Benjamin, and Karen Webster. "Optimization and Expansion at OpenTable." Harvard Business School Case 915-003, August 2014. (Revised March 2015.) (request courtesy copy.)
  • 2014
  • Discussion Paper

The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?

By: Dina D. Pomeranz
The microfinance revolution has transformed access to financial services for low-income populations worldwide. As a result, it has become one of the most talked-about innovations in global development in recent decades. However, its expansion has not been without... View Details
Keywords: Entrepreneurship In Emerging Markets; Entrepreneurship; Women's Empowerment; Entrepreneurs; Saving; Savings; Credit; Credit Supply; Insurance; Development Economics; Development Finance; Behavioral Economics; Gender; Microfinance; Social Entrepreneurship; Developing Countries and Economies; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Latin America; Kenya; Chile; India; Asia; Africa
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Pomeranz, Dina D. "The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?" EY Thought Leadership Series, February 2014.

    Ranjay Gulati

    Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

    Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services

      Tatiana Sandino

      Tatiana Sandino is the Arthur Lowes Dickinson Professor of Business Administration in the Accounting and Management Unit, most recently teaching and undertaking the role of course head for the required first-year MBA course Financial Reporting and Control. She has... View Details

      Keywords: service industry; service industry

        Nitin Nohria

        Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

        As Dean, building on... View Details

        Keywords: financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services; financial services
        • December 2016
        • Article

        Corporate Sponsorship in Culture—A Case of Collaborative Marketing by a Global Bank and a Major Art Museum

        By: Ragnar Lund and Stephen A. Greyser
        This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank and a museum, and their value co-creation with customers and audiences. This in-depth case study of a sponsorship... View Details
        Keywords: Sponsorship; Co-marketing; Partnerships; International Marketing; Arts Marketing; Relationship Marketing; Museums; Resource Integration; Marketing; Partners and Partnerships; Financial Institutions; Arts
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        Lund, Ragnar, and Stephen A. Greyser. "Corporate Sponsorship in Culture—A Case of Collaborative Marketing by a Global Bank and a Major Art Museum." Journal of Business and Policy Research 11, no. 2 (December 2016): 156–177.
        • 15 Feb 2016
        • Working Paper Summaries

        Replicating Private Equity with Value Investing, Homemade Leverage, and Hold-to-Maturity Accounting

        Keywords: by Erik Stafford; Financial Services; Financial Services

          Brian L. Trelstad

           

          Brian Trelstad is a Senior Lecturer at Harvard Business School in the General Management Unit and the Faculty Chair of the Advanced Leadership Initiative. He teaches elective courses on Social Entrepreneurship and Systems... View Details

          Keywords: service industry; service industry; service industry; service industry; service industry; service industry

            Frank Nagle

            Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them - especially... View Details

            • January–February 2014
            • Article

            Building a Game-Changing Talent Strategy

            By: Douglas A. Ready, Linda A. Hill and Robert J. Thomas
            When most of the world's financial services giants were stumbling and retrenching in the aftermath of the 2008 recession, the asset management firm BlackRock was busy charting a course for growth. Its revenues, profits, and stock price all performed consistently... View Details
            Keywords: Talent and Talent Management; Success; Business Strategy; Financial Crisis; Financial Services Industry
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            Ready, Douglas A., Linda A. Hill, and Robert J. Thomas. "Building a Game-Changing Talent Strategy." Harvard Business Review 92, nos. 1-2 (January–February 2014): 62–68.
            • April 2012
            • Case

            Man Group (A)

            By: Robert C. Pozen and Thomas M. Clay
            The Man Group was a huge and successful UK-based hedge fund and fund of funds manager. Through acquisitions, the company had consciously diversified its portfolio of investment products. In 2007 Man had to decide whether or not to spin off its brokerage business. Man... View Details
            Keywords: Asset Management; Investment Funds; Financial Crisis; Decisions; Organizational Change and Adaptation; Diversification; Business Growth and Maturation; Business Strategy; Financial Services Industry; United Kingdom; Europe
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            Pozen, Robert C., and Thomas M. Clay. "Man Group (A)." Harvard Business School Case 312-128, April 2012.
            • October 2024
            • Case

            Estímulo: Blended Finance in Brazil

            By: Vikram S. Gandhi, James Barnett, Maxim Pike Harrell and Marina Osborn
            In December 2022, Estímulo—a Brazilian impact investment fund supporting small businesses—found itself at a crossroads. The fund was established in 2020 to provide emergency relief through accessible credit and financial education. When low default rates from borrowers... View Details
            Keywords: Credit; Financial Management; Financing and Loans; Investment; Social Enterprise; Business Model; Financial Services Industry; Brazil; South America; Latin America
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            Gandhi, Vikram S., James Barnett, Maxim Pike Harrell, and Marina Osborn. "Estímulo: Blended Finance in Brazil." Harvard Business School Case 325-016, October 2024.
            • April 2011 (Revised March 2021)
            • Case

            BANEX and the No Pago Movement (A)

            By: Shawn Cole and Baily Blair Kempner
            This case examines Grassroots Capital's decision of whether or not to continue investing in a Bolivian microfinance bank that is suffering financial distress. View Details
            Keywords: Base Of The Pyramid; Political Risk; Microfinance; Insolvency and Bankruptcy; Government and Politics; Investment; Risk Management; Financial Services Industry; Bolivia
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            Cole, Shawn, and Baily Blair Kempner. "BANEX and the No Pago Movement (A)." Harvard Business School Case 211-092, April 2011. (Revised March 2021.)

              David Ager

              David Ager is a Senior Lecturer in Executive Education.  He engages CEOs, CHROs, and their teams to design and deliver customized executive development experiences for executive, senior and high potential leaders.  The companies hail from diverse sectors including... View Details

              • November 2010 (Revised September 2015)
              • Case

              American International Group - 2010

              By: Jay W. Lorsch and Melissa Barton
              The AIG Board underwent significant restructuring after the company was bailed out by the U.S. government in September 2008 in the midst of the financial crisis. View Details
              Keywords: Financial Crisis; Insolvency and Bankruptcy; Business and Government Relations; Governing and Advisory Boards; Management Teams; Restructuring; Financial Services Industry
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              Lorsch, Jay W., and Melissa Barton. "American International Group - 2010." Harvard Business School Case 411-074, November 2010. (Revised September 2015.)
              • November 2020 (Revised February 2021)
              • Case

              Wes Hall and the BlackNorth Initiative

              By: Shikhar Ghosh, Marilyn Morgan Westner and Reza Satchu
              Wes Hall founded Kingsdale Advisors and built it into one of Canada’s leading shareholder services and advisory firms. Influenced by the Black Lives Matter (BLM) movement and a series of social injustices—specifically the death of George Floyd in police custody—Hall... View Details
              Keywords: Racism; Cultural Entrepreneurship; Social Entrepreneurship; Diversity; Race; Social Issues; Ethics; Canada; North America
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              Ghosh, Shikhar, Marilyn Morgan Westner, and Reza Satchu. "Wes Hall and the BlackNorth Initiative." Harvard Business School Case 821-056, November 2020. (Revised February 2021.)
              • July 2020
              • Case

              CSL Capital Management: Patriot Proppants (A)

              By: Victoria Ivashina and Yury Kapko
              This two-part case series follows CSL Capital’s 2009 investment in the greenfield manufacturing company, Patriot Proppants. CSL, a recently established investment firm, employs a unique investment model, funding new ("green field") energy service businesses that serve... View Details
              Keywords: Investment; Renewable Energy; Business Model; Decision Making
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              Ivashina, Victoria, and Yury Kapko. "CSL Capital Management: Patriot Proppants (A)." Harvard Business School Case 220-094, July 2020.
              • Web

              Publications - Faculty & Research

              research studies business alliances that seek to address climate change, offering empirical evidence to address claims advanced by alliance supporters and critics. We study eleven major alliance mostly focused on financial View Details
              • Teaching Interest

              Overview

              Chu's teaching focuses on businesses providing goods and services to the emerging middle class and low-income sectors that constitute the market below the well-served top of the socio-economic pyramid. In developed countries such as the USA, this may be 40-50% of the... View Details
              Keywords: Business At The Base Of The Pyramid; Emerging Markets; Low-income; Social Impact; Microfinance; Inclusive Finance; Impact Investing
              • June 2024 (Revised September 2024)
              • Case

              Driving Scale with Otto

              By: Rebecca Karp, David Allen and Annelena Lobb
              This case asks how startup founders make scaling decisions in light of their priorities for their business and for themselves. Otto was a technology company that applied artificial intelligence technology to sales. It deployed natural language processing to find sales... View Details
              Keywords: Artificial Intelligence; Natural Language Processing; B2B; B2B Innovation; Scaling; Scaling Tech Ventures; Business Startups; AI and Machine Learning; Finance; Sales; Business Strategy; Growth and Development Strategy; Entrepreneurship; Information Technology Industry; United States; Cambridge; New York (city, NY); Spain
              Citation
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              Karp, Rebecca, David Allen, and Annelena Lobb. "Driving Scale with Otto." Harvard Business School Case 724-407, June 2024. (Revised September 2024.)
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