Feedback - Publications - Faculty & Research

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

overprotective of people also causes us to avoid giving feedback to top management. Q: What kind of leadership is necessary for a HCHP firm? A: Leaders must have HCHP vision and values (empowerment, collaboration, maintaining firm... View Details

Keywords: by Martha Lagace

30 Oct 2019
Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

postmortem, Eisenmann recommends that entrepreneurs seek honest feedback from as many people involved in the venture as possible. This helps entrepreneurs close any memory gaps and challenge the human tendency to blame external factors.... View Details

Keywords: by Danielle Kost

01 Jun 2001
News

Monsignor Frederick Dolan Finds a New Calling at HBS Club of Montreal

through e-mail and phone calls, Dolan and other members share an overall feeling of growth and enthusiasm for the Montreal club. “While we’re realistic about what people can and can’t fit into their schedules,” notes Dolan, “we’ve heard a lot of positive View Details

Keywords: Elena N. Berg; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

suggestions for how to improve them. Typical of these were Thad Juszczak's recommendation that "The process of performance feedback should be continuous." Continuous feedback is an antidote to Hany... View Details

Keywords: by Jim Heskett

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

each other. It takes time for cohesion to build to the point where people want to help each other, and where they trust each other enough to give and receive very candid feedback. Few executives have access to this kind of insightful and very helpful View Details

Keywords: by Martha Lagace

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

those communities can offer frank feedback on the organization's work. Ebrahim's research suggests that measuring results is valuable as a discipline for nonprofit managers, even if they don't find universal metrics for social impact. "It... View Details

Keywords: by Julia Hanna

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

appeared in the Harvard Gazette. You Might Also Like: Will Challenged Amazon Tweak Its Retail Model Post-Pandemic? A Rare Find in Health Care: A Simple Solution to Racial Inequity Post-COVID Health Care: More Screens, Less Red Tape? View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

Web

Openings - Christensen Center for Teaching & Learning

Feedback Sample Class The opening of a case method class can exert a powerful influence on the success of the session as a whole but there is significant interrelatedness and interdependency among class openings, transitions, and... View Details

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

that is necessary to make the changes in organizations that we are advocating involves the capacity to reflect on and learn from our own life and experience; to solicit and integrate feedback from others; to remain continually open to... View Details

Keywords: by Mallory Stark

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

How Software Brought Talent and Prosperity to New Cities Are Employers Ready for a Flood of 'New' Talent Seeking Work? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto View Details

Keywords: by Jeffrey Bussgang

01 Jun 2002
News

Up to the Challenge: Demola Gbadegesin - In the Right Direction

institutions the technology to identify customers using fingerprints and smart cards. “In much of the developing world, there is no system of identification,” he explains, “and that makes it virtually impossible to grant credit to individuals.” While he is pleased with... View Details

Keywords: Susan Young; democracy; family; technology; Finance; Architectural, Engineering, and Related Services; Professional Services

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

feedback reports on their soap usage patterns. Another group was told their behavior would be tracked in a few months, enabling a precise test of rational habit formation—whether people would start washing their hands now if they knew... View Details

Keywords: by Carmen Nobel

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

wanted to say. I used this as a learning experience and decided to find a comment buddy—someone who would give me feedback and vice versa. After every cold call or participation, my comment buddy would send me a message with their opinion... View Details

17 Oct 2022
Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

workers are more prone to feeling this way than others. Some high achievers, for instance, flail about in feedback voids that make them doubt their worth. The essay cites an employee who was waiting for six months for a review from his... View Details

Keywords: by Michael Blanding

04 Feb 2022
Blog Post

Learning from the Entrepreneurs-in-Residence as a Harvard MS/MBA Student

e-commerce. The grocery and packaged food spaces were untouched and opportune for e-commerce applications. He shared that exploring a space and carving out an idea requires you to seek out feedback from various perspectives. Acquiring... View Details

25 Oct 2022
Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

originally appeared in the Harvard Gazette. You Might Also Like: Team Success Starts with the Individual—and with Love What Actually Draws Sports Fans to Games? It's Not Star Athletes. Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19 View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

works, where there are usually a small number of partners in a group that all specialize in one industry.” It may be more important for entrepreneurs to quickly develop a prototype for a minimum viable product and get early feedback from... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

Web

Engagement - Christensen Center for Teaching & Learning

Feedback Sample Class Student engagement in the classroom can be influenced by discussion management, case content, and instructor teaching style. It is important to recognize that instructors do not need to generate high levels of energy... View Details

23 May 2023
Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

Startups: How Big Companies Can Succeed Can You Buy Creativity in the Gig Economy? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Pedro Marroquin View Details

Keywords: by Christina Pazzanese, Harvard Gazette

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

“Disney divider: CEO fueds and staff walkouts are rocking the House of Mouse,” Fortune. Alex Sherman, “’Extremely awkward’: Bob Chapek and Bob Iger had a falling out, they rarely talk—and the rift looms over Disney’s future,” CNBC. Your View Details

Keywords: by James Heskett

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