Experimentation - Publications - Faculty & Research

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

way or if it's time to part ways–the company has outgrown them. I once had a talented engineer on my team who was a great prototyper but not strong writing production-level code. Each time he tried to follow a project from the View Details

Keywords: by Julia Austin

Richard G. Hamermesh

Richard Hamermesh was the MBA Class of 1961 Professor of Management Practice at the Harvard Business School. While at HBS Richard served as co-chair of the HBS Healthcare... View Details

Keywords: health care

November, 2016
Article

Fixing Discrimination in Online Marketplaces

By: Ray Fisman and Michael Luca

Online marketplaces such as eBay, Uber, and Airbnb have the potential to reduce racial, gender, and other forms of bias that affect the off-line world. And in the early days of Internet commerce, the relative anonymity of transactions did make it harder for... View Details

Keywords: Prejudice and Bias; Digital Platforms; Internet and the Web; Race; Gender

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21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

go back and haggle over the minutes of a meeting,” says Thomke, whose recently released book Experimentation Works: The Surprising Power of Business Experiments encourages companies to test new business models to gain a competitive... View Details

Keywords: by Dina Gerdeman

06 Feb 2020
Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

secretive companies. About the Authors Boris Groysberg is the Richard P. Chapman Professor of Business Administration at Harvard Business School. Tricia Gregg is an independent researcher. [Image: Chuck Bigger / Alamy Stock Photo] Related Reading Creating the View Details

Keywords: by Tricia Gregg and Boris Groysberg; Retail

21 Apr 2015
First Look

First Look: April 21

agenda would, in our opinion, undermine the efforts we will recommend in our second and third papers. Download working paper: http://ssrn.com/abstract=2592630 Is No News (Perceived as) Bad News? An Experimental Investigation of... View Details

Keywords: Carmen Nobel & Sean Silverthorne

04 Apr 2017
First Look

First Look at New Research, April 4

forthcoming American Political Science Review Voter Registration Costs and Disenfranchisement: Experimental Evidence from France By: Braconnier, Céline, Jean-Yves Dormagen, and Vincent Pons Abstract—A large-scale randomized experiment... View Details

Keywords: Sean Silverthorne

Teaching Interest

Negotiation

By: Kevin P. Mohan

Managerial success requires the ability to negotiate. Whether you are forging an agreement with your suppliers, trying to ink a deal with potential customers, raising money from investors, managing a conflict inside your firm, or resolving a dispute that is headed... View Details

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

individual or organization could become so intoxicated with experimentation and learning for its own sake that they have no strategy. On the other hand, one becomes so determined to hold on to territory and advantage that they resist... View Details

Keywords: by Boris Groysberg and Robin Abrahams

31 Jul 2023
News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details

Keywords: Management of Companies and Enterprises; Management

March 2025
Article

Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures

By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani

The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details

Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning

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14 Mar 2018
Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

Blair Storie-Johnson Are you anxious about an upcoming job interview, public speaking engagement, or any other high-pressure workplace situation? Here’s a weird but now research-supported tip: Try taking a whiff of your sweetheart’s sweaty t-shirt. A recent View Details

Keywords: by Carmen Nobel

01 Mar 2024
News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details

Keywords: Publishing Industries (except Internet); Information

17 Dec 2014
Research & Ideas

How Our Brain Determines if the Product is Worth the Price

Think of the last time you went shopping. By the time you decided to buy a product, you knew both what you were buying and how much it cost. But was your decision affected by whether you saw the price or the product first? That's the question at the heart of new View Details

Keywords: by Carmen Nobel; Retail

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

entrepreneurial culture, knowing experimentation would be critical to discovering how data could be woven into the company’s business practices. His colleagues followed this mantra: develop, test, measure. Yet they couldn’t just continue... View Details

Keywords: by Dina Gerdeman; Retail

Web

Gender & Race in Organizations Research Group - Race, Gender & Equity

research investigates how organizational and social network processes shape gender and race differences amongst employees in the workplace. I do this by examining the roles of culture, cognition, and emotion in organizations using field View Details

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

Learning from forced experimentation and investment in risk-mitigating technologies may help firms become smarter and more flexible. For example, before the crisis, firms may have regarded the investment of time and resources to... View Details

Keywords: by Hong Luo and Alberto Galasso

01 Dec 2023
News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details

Keywords: Jennifer Gillespie

30 Nov 2015
HBS Seminar

Soroush Saghafian, Assistant Professor of Public Policy - Harvard Kennedy School, Harvard University

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

defeated the Indian Army in 1962 in a border conflict, and was not generally portrayed positively. China was quite mysterious. After I cotaught an experimental MBA seminar on China and India at HBS, and then cowrote an article on India... View Details

Keywords: by Martha Lagace

Publications