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  • Article

It's Not Easy Being Green: The Role of Self-Evaluations in Explaining Support of Environmental Issues

By: Scott Sonenshein, K. A. DeCelles and Jane E. Dutton
Using a mixed methods design, we examine the role of self-evaluations in influencing support for environmental issues. In Study 1—an inductive, qualitative study—we develop theory about how environmental issue supporters evaluate themselves in a mixed fashion,... View Details
Keywords: Social Issues; Environmental Sustainability; Performance Evaluation; Cognition and Thinking
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    Samuel L. Hayes

    Samuel L. Hayes holds the Jacob H. Schiff Chair in Investment Banking Emeritus, at the Harvard Business School.  He has taught at the School since 1970, prior to which he was a tenured member of the faculty of the Columbia University Graduate School of Business. He... View Details

    • 27 Dec 2015
    • Research & Ideas

    The Most Popular Stories and Research Papers of 2015

    Research that explores how children benefit from having a working mom blew away the field for most popular feature article on Harvard Business School Working Knowledge in 2015. With nearly 84,000 visits,... View Details
    • Program

    The Women's Leadership Forum

    build trust, and work more effectively with a diverse range of colleagues Make decisions with greater confidence under a variety of conditions Take control of your career Identify the best path for your career Assess opportunities for new... View Details
    • 07 Feb 2012
    • First Look

    First Look: February 7

    that predicted decreases in giving. Read the paper: http://www.people.hbs.edu/mnorton/small pope norton.pdf   Working PapersPerformance Pressure as a Double-Edged Sword: Enhancing Team Motivation While... View Details
    Keywords: Sean Silverthorne
    • 29 Jul 2009
    • Working Paper Summaries

    Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

    Keywords: by Mark Mortensen & Tsedal Neeley
    • Research Summary

    Professor Hiatt’s research is aimed at discovering how institutional factors can affect sector growth and technology development and adoption by mediating and moderating uncertainty. His work encompasses two related research questions:

    1) How can... View Details

    • 2021
    • Working Paper

    Does Observability Amplify Sensitivity to Moral Frames? Evaluating a Reputation-Based Account of Moral Preferences

    By: Valerio Capraro, Jillian J. Jordan and Ben Tappin
    A growing body of work suggests that people are sensitive to moral framing in economic games involving prosociality, suggesting that people hold moral preferences for doing the “right thing”. What gives rise to these preferences? Here, we evaluate the explanatory power... View Details
    Keywords: Moral Preferences; Moral Frames; Observability; Trustworthiness; Trust Game; Trade-off Game; Moral Sensibility; Reputation; Behavior; Trust
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    • June 2018 (Revised July 2023)
    • Case

    John Chambers, Cisco, and China: Upgrading a Golden Shield

    By: Geoffrey Jones and Emily Grandjean
    This case examines the role of Cisco led by John Chambers in facilitating web filtering in China. It begins by tracing the origins of Cisco as a pioneer of networking equipment. John Chambers, who had worked as a sales manager at IBM and Wang Laboratories, joined Cisco... View Details
    Keywords: Cisco; Internet and the Web; Governance Controls; Ethics; Rights; Corporate Social Responsibility and Impact; Technology Industry; China
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    • August 2015 (Revised May 2017)
    • Case

    TSG Hoffenheim: Football in the Age of Analytics

    By: Feng Zhu, Karim R. Lakhani, Sascha L. Schmidt and Kerry Herman
    In 2015, Dietmar Hopp, owner of Germany's Bundesliga football team TSG Hoffenheim and co-founder of the global enterprise software company SAP, was considering how to ensure long-term sustainability and competitiveness for TSG Hoffenheim. While historically a small... View Details
    Keywords: Information Technology; Measurement and Metrics; Sports; Sports Industry
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    • Article

    Real Effects of Relational Contracts

    By: Steven Blader, Claudine Gartenberg, Rebecca Henderson and Andrea Pratt
    How important are factors such as "firm culture" and "employee engagement" in driving firm performance? Increasing evidence from a wide range of fields suggests that productivity differs widely across firms, even after the inclusion of careful controls for factors such... View Details
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    • 22 Dec 2015
    • First Look

    December 22, 2015

    analysis suggests a need for caution: while information facilitates transactions, it also facilitates discrimination. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50258 Financial Patent Quality: Finance Patents... View Details
    Keywords: Carmen Nobel
    • 08 Sep 2020
    • Blog Post

    2+2 Where Are They Now Spotlight: Ashley Zumwalt-Forbes (MBA 2017)

    to work in industry in order to develop my competence as an engineer, but I also knew that I wanted to transition out of big business after achieving that competency and found a company. The HBS 2+2 process gave me that roadmap to get... View Details
    • 2016
    • Working Paper

    Signaling without Certification: The Critical Role of Civil Society Scrutiny

    By: Susan A. Kayser, John W. Maxwell and Michael W. Toffel
    In response to stakeholders' growing concerns, companies are joining voluntary environmental programs to signal their superior environmental management capabilities. In contrast to the literature's focus on certification programs that require a third-party audit, we... View Details
    Keywords: United Nations; Labor Standards; Supplier Relationship; Procurement; Sustainability; Sustainability Management; Quality And Safety; Risk; Globalization; Globalized Markets and Industries; Governance; Working Conditions; Supply Chain Management; Supply Chain; Corporate Social Responsibility and Impact; Quality; Risk and Uncertainty; Safety; Reputation
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    • 2024
    • Working Paper

    Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

    By: Natalie Epstein, Santiago Gallino and Antonio Moreno
    Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
    We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
    Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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    • Program

    Authentic Leader Development

    confidence in your own capabilities Recognize and address your blind spots as a leader Learn from feedback and the challenges you encounter daily Lead an integrated life that enables you to balance work, home, and other pursuits Learn to... View Details
    • Program

    Succeeding as a Strategic CFO

    and capabilities they need to succeed as a modern CFO. In the company of other senior financial leaders, you will discover how to build your skills in key areas, identify blind spots or competency gaps, and gain tools and insights relevant to the CFO role. Details... View Details
    • Article

    Does Observability Amplify Sensitivity to Moral Frames? Evaluating a Reputation-Based Account of Moral Preferences

    By: Valerio Capraro, Jillian J. Jordan and Ben Tappin
    A growing body of work suggests that people are sensitive to moral framing in economic games involving prosociality, suggesting that people hold moral preferences for doing the “right thing”. What gives rise to these preferences? Here, we evaluate the explanatory power... View Details
    Keywords: Moral Preferences; Moral Frames; Observability; Trustworthiness; Trust Game; Trade-off Game; Moral Sensibility; Reputation; Behavior; Trust
    Related
    • 21 Aug 2018
    • News

    The Business Shelf: Driving Digital Strategy

      The New Rules for Bringing Innovations to Market, Harvard Business Review, March 2004

      It's tough to get consumers to adopt innovations--and it's getting tougher all the time. That's because more and more markets are taking on the characteristics of networks. The interconnections among today's companies are so plentiful that often a... View Details