Employee Behavior - Publications - Faculty & Research

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

opportunities, where they can help their managers and employees learn and improve from situations of poor performance. Q: What is the importance of a specific leader in the whole process? Can an organization retain these more-effective... View Details

Keywords: by Martha Lagace

18 Jun 2012
Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

produced one of the most exciting papers that I have worked on." The idea for the paper grew from a conundrum that Bohnet faced when she became faculty director of the Kennedy School's Women and Public Policy Program (WAPPP). Although she'd built a career on using... View Details

Keywords: by Maggie Starvish

16 Aug 2011
First Look

First Look: August 16

adapt to the behavioral biases of employees to "sort in" ("sort away") attractive (unattractive) employees; such schemes may also reduce a firm's wage bill. Consequence-Cause Matching:... View Details

Keywords: Sean Silverthorne

01 Mar 2015
News

Communicating the Language of Business Across Borders

one was looking at that, even as global organizations were rapidly moving toward making English their lingua franca.” Since joining the HBS Organizational Behavior Unit nearly eight years ago, Neeley has pursued pathbreaking research on... View Details

01 Jun 2016
News

Feedback

undercut us. Our employees have to trust that we will deliver on our promises. We have to trust that business partners will deliver on their contracts. But I find it hard to know whom to trust, and I have proven to myself that I am bad at... View Details

11 Jun 2015
News

Leading the way in sustainable style

Marjorie Yang (MBA 1976), the chairman and CEO of garment-manufacturing giant The Esquel Group, doesn’t spend much time talking about apparel anymore. Instead, she’s focused on improving the livelihood of the company’s 47,000 employees... View Details

15 Feb 2011
First Look

First Look: Feb. 15

trends. Happiness Adaptation to Income and to Status in an Individual Panel Authors:Rafael Di Tella and Robert MacCulloch Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract We study adaptation to income and... View Details

Keywords: Sean Silverthorne

01 Apr 2002
News

Siebel Addresses HBS Northern California Club

large part to its founder's emphasis on customer relations over shareholder value. Today, Siebel has over eight thousand employees in more than 34 countries. Fortune magazine ranked the company second in its 2001 listing of the "100... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Dec 2011
News

Making the Case for Leadership

the workers’ allegiance. She does so in part by meeting one-on-one with every employee and introducing innovations such as pairing a shift worker with a manager in coleadership roles. “This is an unusual case because it’s about an MBA in... View Details

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services

20 Jul 2016
Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

football stadium, a cruise ship—where people are segmented by rank of some sort. Norton co-authored the study, Physical and Situational Inequality on Airplanes Predicts Air Rage, with Katherine A. DeCelles, an associate professor of organizational View Details

Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel

30 Oct 2005
Research & Ideas

Tuning Jobs to Fit Your Company

adjust those spans as if on sliders to make employees more effective.To understand what determines whether a job is designed for high performance, you must put yourself in the shoes of your organization's managers. To carry out his or her... View Details

Keywords: by Robert Simons

October 2004 (Revised July 2005)
Case

Kinetic Concepts, Inc.

By: Jay W. Lorsch, Dwight B. Crane and Ashley Robertson

Raises issues about how the nature and function of a board changes as a company moves from ownership by its employees, including the founder, to ownership by a private equity firm, Fremont Partners, culminating in a highly successful IPO. Gives students the opportunity... View Details

Keywords: Private Equity; Governing and Advisory Boards; Initial Public Offering; Behavior; Organizations; Employee Ownership; Health Care and Treatment; Medical Devices and Supplies Industry; Health Industry; United States

Citation

Find at Harvard

16 Jan 2020
News

Hitting the High Notes

needs are the same. The number-one priority among C-suite executives is talent attraction and retention,” says Sheridan, who guides companies on best practices for employee engagement. “I’ve run three companies myself, so I use a lot of... View Details

Keywords: Margie Kelley

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

#MeToo about power dynamics and changing norms of behavior apply across society,” she says. “At a small company, you might not have the same tools to address harassment, and your options might feel more limited, but companies need to... View Details

Keywords: by Avery Forman; Food & Beverage

24 Apr 2012
First Look

First Look: April 24

in external auditing, and 6) auditing management information systems. Working PapersEmployee Selection as a Control System Author:Dennis Campbell Abstract Theories from the economics, management control, and organizational behavior... View Details

Keywords: Carmen Nobel

01 Dec 2010
News

Faculty Research Online

can boost the power of products in industries as diverse as food and beverages, technology, airlines, and automobiles. See http://hbswk.hbs.edu/item/6351.html. Turning Employees into Problem Solvers To improve patient safety, hospital... View Details

25 Feb 2020
News

Research Brief: May I Ask Your Advice?

as if we develop a curiosity about the person’s potential. “We start thinking about how we can help this person grow into the employee that we believe they can be,” she says. Whillans and her fellow researchers are looking into whether... View Details

Keywords: Jen McFarland Flint

01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

group of the unit's most highly respected employees to interview colleagues and internal and external customers. They then report to their leaders what they have learned about the organization. After gathering profiles of over 150... View Details

Keywords: Judith A. Ross

01 Sep 2005
News

Predictable Surprises

problems we’re now facing, including unfunded pension obligations. It has done nothing to stop corporations from making promises to their employees and shareholders without the resources to back them up. Extensive reform is necessary. To... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services

25 May 2021
Blog Post

The Surprising Power of Nostalgia at Work

meaninglessness, uncertainty, and boredom. These negative psychological states increase nostalgia because nostalgia is restorative. After conducting dozens of studies using diverse methods ranging from qualitative text analysis, self-report surveys, and View Details

Keywords: All Industries

Publications