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  • Web

Leadership - Health Care

Health Care Initiative Leadership 3ms Robert S. Huckman Howard Cox Health Care Initiative Faculty Chair Professor Huckman teaches the second-year course in Operations Strategy and has taught HBS Executive Education programs and the... View Details
  • Blog

Is AI Coming for Your Job?

percent believe the technology will affect them personally. Harvard Business School faculty members share their thoughts below about how AI will reshape the workforce and the skills necessary to succeed in the years ahead. Joseph Fuller:... View Details
  • 2025
  • Working Paper

Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers

By: Matthew DosSantos DiSorbo, Kris Ferreira, Maya Balakrishnan and Jordan Tong
Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). How can humans and algorithms work together to make... View Details
Keywords: AI and Machine Learning; Decision Choices and Conditions
Related
  • October 2024
  • Article

Challenges and Facilitators in Implementing Remote Patient Monitoring Programs in Primary Care

By: Ruth Hailu, Jessica Sousa, Mitchell Tang, Ateev Mehrotra and Lori Uscher-Pines
Background: The COVID-19 pandemic resulted in greater use of remote patient monitoring (RPM). However, the use of RPM has been modest compared to other forms of telehealth.
Objective: To identify and describe barriers to the implementation of RPM among primary... View Details
Keywords: Health Care and Treatment; Technology Adoption; Health Industry
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  • Web

HBS Entrepreneurship Summit - Alumni

Sessions on the technologies that will define the next decade Small-group discussions built to provide intimate support on personal challenges Programming addressing the unique challenges facing underrepresented founders For additional... View Details
  • 01 Dec 2023
  • News

Engaging Students More Deeply

and Banking and the Anne and James F. Rothenberg Faculty Fellow. Read more about HBS students hear and see Eva Moskowitz, founder and CEO of Success Academy Charter Schools in New York City, explaining why she believes that every decision school administrators and... View Details
Keywords: April White
  • 23 Mar 2022
  • Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

leveraging existing technology and infrastructure to enhance the quality of early childhood education for disadvantaged kids. And while the state-run preschools and primary schools that serve this population... View Details
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

McGinn Abstract—Using a randomized control trial, we examine whether offering adolescent girls nonmaterial resources—specifically, negotiation skills—can improve educational outcomes in a low-income country. In so doing, we provide the... View Details
Keywords: Dina Gerdeman
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

For more than a century, the long, stately rows of Encyclopædia Britannica have been a fixture on the shelves of many an educated person's home—the smooshed-together diphthong in the first word a symbol of old-world erudition and... View Details
Keywords: by Michael Blanding; Publishing
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

RESEARCH CENTER (Silicon Valley) Bringing insights from tech industry into the classroom As West Coast companies make game-changing technological advances in areas such as generative AI, the metaverse, and blockchain, the center develops... View Details
Keywords: Jennifer Gillespie
  • 12 May 2021
  • News

The First Five Years: Sophie Bai (MBA 2020)

experience.” Sophie Bai is the founder and CEO of B.A.I. Technologies, a biotech company based in Cambridge that holds various patented technologies to treat skin diseases. Brianna Bai is a member of the HBS Class of 2023 and is... View Details
  • Web

Faculty - Creating Emerging Markets

relationship management , marketing , technology management Interviews Aroon Purie Shahnaz Husain Ranjan Kapur Nien-he Hsieh Kim B. Clark Professor of Business Administration Research Interests : corporate accountability , corporate... View Details
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

analyzing that data and designing strategy around it. That’s one reason eight HBS professors pooled resources in June to launch the Competing on Business Analytics and Big Data Executive Education program. “It was unprecedented to engage... View Details
Keywords: by Dina Gerdeman
  • 08 Feb 2024
  • Blog Post

African American Student Union Spotlight on Joint Degrees

your unique educational experience at HBS? The MS/MBA has given me many unique opportunities to learn through hands-on projects. Within the first year I have: delivered a product design around Generative AI to a multinational engineering... View Details
  • 24 Jan 2020
  • News

Clayton M. Christensen Dies at 67

importantly, Clayton had a passion for helping others be their best selves that permeated every aspect of his life. His loss will be felt deeply by many in our community and his legacy will be long-lasting.” A gifted teacher across all of Harvard Business School's... View Details
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

Healthcare Initiative, with broad community support, with cooperation from the Centers for Disease Control, and with backing from the Robert Wood Johnson Foundation. Also, we've been testing these ideas with our students: Kent in the first year View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 01 Feb 1999
  • News

Too Much of a Good Thing?

technological breakthroughs, market deregulation, consumer preference, or even weather and climate." Any of these factors, he argues, may affect particular markets, which in turn influence related markets and send ripples through the... View Details
Keywords: Garry Emmons
  • July 2014 (Revised August 2014)
  • Case

AmazonFresh: Rekindling the Online Grocery Market

By: Rory McDonald, Clayton Christensen, Robin Yang and Ty Hollingsworth
More than a decade after the high-profile failures of several early online grocers, grocery remains the largest single U.S. retail category and one of the few that has not yet migrated online. Amazon began testing its grocery-delivery service, AmazonFresh, in Seattle,... View Details
Keywords: Innovation; New Markets; Grocery; Operations Strategy; Innovation and Invention; Strategy; Emerging Markets; Learning; Service Operations; Internet and the Web; Business Model; Food and Beverage Industry; United States
Related
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

and ultimately an excellent journey to learning effective leadership skills in The Adventures of an IT Leader (Harvard Business Press). According to the novel's creators, a fictional approach allowed them to blend real-life incidents they had encountered as managers,... View Details
Keywords: by Martha Lagace