Digital Services - Publications - Faculty & Research

15 Oct 2019
News

Engaging More Deeply with Business in Africa

visitors. “We are focusing on initiatives targeted to improve the economic prosperity of the people.” The message resonated with the HBS group, who visited 20 companies in Nairobi and Mombasa, Kenya; and Lagos, Nigeria, ranging from a financial View Details

Career Coach

Matt Spielman

divisions and several initiatives in response to the dramatic changes in the media landscape. At Moxie Interactive, a digital media agency within the Publicis Groupe, Matt led the New York office and partnered with brands to develop... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

make it difficult for GM to meet its expectations. Kodak is another company that is attempting to reinvent itself by shifting its products and services to the new economy. Through an emphasis on digital... View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

Web

Supplemental Financial Information | Annual Report 2024

anticipated, the lower surplus reflected, among other things, higher expenses associated with investments in the faculty and staff to support strategic priorities such as the School’s ongoing digital transformation and new research... View Details

01 Dec 2022
News

Case Study: Your Call Is Important to Us

If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details

Keywords: Computer Systems Design and Related Services; Computer Systems Design and Related Services

21 Apr 2003
Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

from above. As transistor radios evolved into the Walkman, parents bought them, too. Some other examples of crummy products finding a market with non-consumers: The first digital cameras were expensive and competed against existing... View Details

Keywords: by Sean Silverthorne

14 Aug 2019
Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

big-brand retailer seems to have survived and even thrived in the apocalyptic retail landscape. What's its secret? Research Papers Executive Education in the Digital Vortex: The Disruption of the Supply LandscapeThe impact of customer... View Details

Keywords: by Sean Silverthorne

Robert A. Schoellhorn

Schoellhorn presided over ten years of record growth for Abbott Laboratories during a period when the industry was consolidating: often posting double digit increases in earnings and revenues. He diversified Abbott’s View Details

Keywords: Healthcare

Profile

Shaila Ittycheria

faculty and support staff. "It's unbelievable how far above and beyond the call of duty professors will go for us," Shaila says. "They're truly motivated by teaching. And MBA Career Services has been amazing. I assumed that... View Details

08 Dec 2015
First Look

December 8, 2015

forward. The Turkish banking industry was undergoing a transformation prompted by the demands of the country's digitally savvy, young population, and by new regulations on consumer banking that threatened banks' profitability. Akbank had... View Details

Keywords: Sean Silverthorne

Web

Credits - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

Library Services Supported by the de Gaspé Beaubien Family Endowment at Harvard Business School The High Art of Photographic Advertisement Introduction The Exhibition Photography and Print Advertising Pictorial Publicity Challenge of... View Details

01 Mar 2008
News

Baker’s Staff Gets a 21st-Century Name

Once upon a time, libraries collected books, and librarians checked them out. But those days are long gone as libraries have moved into the digital age. Baker Library, for example, also produces Web sites, manages audio and video... View Details

Keywords: Educational Services

Web

Strategic Plan | Information Technology

who make a difference in the world. Underpinning our mission, vision, and priorities is a set of strategic initiatives that will help us ensure a cutting-edge digital and technology landscape. The strategic plan was developed in close... View Details

01 Mar 2004
What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one concluding that it is one of the most... View Details

Keywords: by James Heskett

01 Dec 2015
News

Alumni and Faculty Books for December 2015

Strategic Services in 1944 to train European resistors, this is the essential handbook to help stamp out unintentional sabotage in any working group, from major corporations to volunteer PTA committees. While the manual was written... View Details

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The Dedication - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

The Competition McKim, Mead & White The Campus Emerges Concrete Symbols The Dedication Building the Campus Research Links Bibliography Archival Collections Digital Resources Site Credits The Dedication “It must be remembered always that... View Details

01 Dec 2017
News

Case Study: The Doctor Deficit

small, regional employment agencies have existed in the space for decades. But Nomad’s digital marketplace is an innovation, allowing clinicians to advertise their availability and health care institutions to advertise their needs. Once a... View Details

Keywords: April White

Web

Site Credits - The Art of American Advertising

Moreland, Knowledge and Library Services, Harvard Business School DIGITAL PHOTOGRAPHY: Boston Photo Imaging Imaging Services, The Harvard College Library PRINTING: Ram Printing, Inc. Advanced Imaging, Inc. Debra Wallace Executive... View Details

01 Feb 2000
News

Breaking Down Barriers: The Electronic Wallet

Internet commerce is the emergence of the electronic wallet. In its simplest form, the electronic wallet (a.k.a. the digital wallet or e-wallet) is a digital file that can be downloaded onto the consumer's... View Details

Keywords: Judith A. Ross

03 Aug 2015
Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

insufficient room to collaborate. Zhu and his collaborators predict that as digitization increasingly de-couples hardware and software in many industries, corporate frenemies may become more common. With the increasing emphasis on added... View Details

Keywords: by Michael Blanding; Information; Publishing; Technology

Publications