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  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

and CEO Dan Schulman was especially vocal: “This decision reflects PayPal’s deepest values and our strong belief that every person has the right to be treated equally, and with dignity and respect,” he wrote in a statement. As the outcry... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 25 May 2010
  • First Look

First Look: May 25

threat—it can also reveal significant underlying heterogeneity in the old technology's broader demand environment. This heterogeneity is a source of opportunities that can support a new position for the old technology, in either the... View Details
Keywords: Martha Lagace
  • 17 Mar 2015
  • First Look

First Look: March 17

of intermediaries create safe "money-like" claims, they go about this in different ways. Traditional banks create money-like claims by holding illiquid fixed-income assets to maturity, and they rely on deposit insurance and costly equity capital to View Details
Keywords: Sean Silverthorne
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

1981, its managers faced a major turning point when they made a decision to operate without giving in to the petty corruption rife in the Indian economy. Within just a few years, that decision had truly... View Details
Keywords: Martha Lagace
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

accountability and speed up decision making—and thus to support the strategy of focusing on a few promising businesses—was to switch to a matrix structure. Members of the senior team strongly disagreed. A... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 25 Mar 2014
  • Research & Ideas

Book Excerpt: ‘Can China Lead?’

leading universities in June 2012 to call for increased party supervision of higher education. Deans and presidents everywhere must make decisions and set priorities. In reality, however, many of the best ideas—those that deans and... View Details
Keywords: Re: William C. Kirby & F. Warren McFarlan; Education; Technology
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

against it. Our review includes 129 studies spanning three levels of organization: within a single firm, across firms, and open community-based development. Across these levels, the hypothesis was supported in 69% of the relevant cases,... View Details
Keywords: Martha Lagace
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

  Publications In press Organizational Behavior and Human Decision Processes When Doing Good Is Bad in Gift-giving: Mis-predicting Appreciation of Socially-responsible Gifts By: Cavanaugh, A., F. Gino, and G.J. Fitzsimons Abstract—Gifts... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

organization, and the role of the IS manager was to integrate them in support of the business's transaction processes. Then around 1980 we started to see the emergence of the microcomputer; for the next fifteen years or so, DIS reflected... View Details
Keywords: by Staff
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

By the end of his early career, Williams had won additional supporters within the company, including Barrett's boss and several white peers who, when they were promoted to management before Williams, vouched for him with their colleagues... View Details
Keywords: by David A. Thomas
  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

public advisories, and it is regarded as more of a policeman than a partner by national governments. Its many dedicated scientists produce useful reports on the global state of public health, but the WHO's bureaucracy impedes the decisive... View Details
Keywords: by John Quelch; Health
  • 10 Aug 2010
  • First Look

First Look: August 10

at the time that the company is redesigning its business processes, organization, and information technology infrastructure to support aggressive growth and increased complexity. Purchase this... View Details
Keywords: Martha Lagace
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

conclude that business leadership would be wise to push past pride and the false sense of self importance, and include within the decision making process those in the enterprise who know the actual nuts and bolts of the business."... View Details
Keywords: by James Heskett; Food & Beverage
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

later you have to generate sufficient profit to support market expectations. The problem is, if top management pushes too hard for profit and doesn't have the right controls in place, employees may start to do dumb things like misstating... View Details
Keywords: Re: Robert Simons
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

regulators. Moreover, our findings highlight the trade-off between slow execution and potential information leakage in the decision of optimal trading speed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55258 Summer... View Details
Keywords: Dina Gerdeman
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

literature on willpower. Understanding how willpower develops can shed important light on time-inconsistent economic decision making, a topic that has received substantial attention over recent decades. In particular, we argue that... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2002
  • Research & Ideas

Profits and Prophets: The Role of Values in Investment

to support immoral enterprises. Hayes argued that an investor is in a better position to change a company's policies than an outsider, noting that his college investment committee used proxy materials to raise an issue about sexual... View Details
Keywords: by Sean Silverthorne
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

involving federal authorities. Process: Structure documentation, processes, and communications to effectively support investigations when errors occur. Ensure there is a way to capture, retain, and document View Details
Keywords: by Hise Gibson and Anita Lynch
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207019 CMM versus Agile: Methodology Wars in Software Development Harvard Business School Case 607-084 A CIO decides whether to adopt the "Capability Maturity Model" (CMM) within her IT... View Details
Keywords: Martha Lagace
  • 29 May 2007
  • First Look

First Look: May 29, 2007

Dilip Soman Abstract Decision researchers have long been interested in behaviors that deviate from rational choice. Of these, the compromise effect has received considerable attention, with it repeatedly shown that the probability of... View Details
Keywords: Martha Lagace
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