Publications

Educators

21 Nov 2017
First Look

First Look at New Research and Ideas, November 21, 2017

their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the extent of control to exert over the different segments of their... View Details

Keywords: Sean Silverthorne

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

strategic choices for retailers. With respect to pricing, an important decision is whether to offer a “self-matching policy,” which allows a multichannel retailer to offer the lowest of its online View Details

October 2019 (Revised January 2020)
Supplement

Dulcie Madden (C)—A Final Chance?

By: Shikhar Ghosh and Shweta Bagai

This is part of a three-case series that follows Dulcie Madden's journey as a founder over five years. Case (A) is about managing growth and cash flow; Case (B) is about the exit decision and conditions on a sale; Case (C) shows Madden dealing with adversity and the... View Details

Keywords: Entrepreneurship; Growth Management; Cash Flow; Success; Failure; Acquisition; Business Model; Technology

November 29, 2011
Article

The Role of The Board in Creating a Sustainable Strategy

By: Robert G. Eccles, Ioannis Ioannou and George Serafeim

While conceptually elegant, the belief that a corporation's role is to maximize value for shareholders is under increasing challenge as society's expectations for companies change. An equally elegant new concept that takes account of these dual pressures has yet to... View Details

Keywords: Value Creation; Business and Stakeholder Relations; Corporate Strategy; Business and Shareholder Relations; Corporate Social Responsibility and Impact; Performance Expectations; Governing and Advisory Boards; Management Practices and Processes; Decisions; Risk and Uncertainty; Cost vs Benefits; Information

September 1995 (Revised March 2023)
Background Note

Process Fundamentals

By: Ann E. Gray and James Leonard

This note provides an introduction for a course or module covering the basic elements of production or service operations and how processes are managed. Begins by discussing the activities that take place in a "process." Analysis tools such as the process flow diagram... View Details

Keywords: Service Operations; Operations; Management; Business Processes; Analysis

Educators

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

R&D Failures By: Krieger, Joshua Lev Abstract— I analyze project continuation decisions where firms may resolve uncertainty through news about competitors' failures as well as through their own results.... View Details

Keywords: Sean Silverthorne

April 2013
Article

Setting Health Priorities: Strategy versus Tactics

By: Michael Chu, David E. Bloom and Elizabeth Cafiero

Health decision makers throughout the world are faced with a multiplicity of challenges. As resource limitations are a fundamental fact of life, choices necessarily have to be made about which challenges to address, and the best way to tackle them. In this piece, we... View Details

Keywords: Strategy; Decision Making; Health Care and Treatment; Problems and Challenges; Health Industry

13 Apr 2020
Working Paper Summaries

The Bulletproof Glass Effect: When Privacy Notices Backfire

Keywords: by Aaron R. Brough, David A. Norton, and Leslie John

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

across the legacy organizations and have a clear sense of the future. The top team must be ready to make people choices quickly and facilitate team-building. Otherwise View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

March 30, 2020
Article

Why Is the U.S. Behind on Coronavirus Testing?

By: Stefan Thomke

Coronavirus testing is needed to address the uncertainty in making decisions about patient treatment, resource allocation, policy, and so much more. Answers to questions such as “When should we relax social distancing measures—and for whom?” or “How many ventilators... View Details

Keywords: Testing; Coronavirus; Culture; Trump; Data; Experiments; Health Pandemics; Health Testing and Trials; Government and Politics; United States

Find at Harvard

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

was an isolated incident. The board then weighed an important decision that turned on their view of the CEO’s role and the company’s compensation policies: Would a sanction be enough, or should the board... View Details

Keywords: by Avery Forman; Food & Beverage

2007
Working Paper

Correlated Equilibrium and Nash Equilibrium as an Observer's Assessment of the Game

By: John Hillas, Elon Kohlberg and John W. Pratt

Noncooperative games are examined from the point of view of an outside observer who believes that the players are rational and that they know at least as much as the observer. The observer is assumed to be able to observe many instances of the play of the game; these... View Details

Keywords: Decision Choices and Conditions; Game Theory; Cooperation

July 1992
Article

New Product Channel Choice: A Framework, a Method and an Application

By: V. K. Rangan, M. Menezes and E. P. Maier

Keywords: Product; Decision Choices and Conditions; Framework

Find at Harvard

August 2009
Teaching Note

Cyworld: Creating and Capturing Value in a Social Network (TN)

By: Sunil Gupta and Sangman Han

Teaching Note for [509012]. View Details

Keywords: Value Creation; Social and Collaborative Networks; Mergers and Acquisitions; Revenue; Leadership Style; Decision Choices and Conditions; Digital Marketing; Customers; Service Operations; Competency and Skills; Web Services Industry; South Korea

04 Oct 2021
Blog Post

Tapping into “Nontraditional” Private Equity and Venture Capital Talent at HBS

well as the breadth and depth of talent at HBS. Joshua Mbanusi’s Road to HBS Joshua Mbanusi grew up the youngest of five children raised by a single mother and his earliest days shaped his career View Details

Keywords: Private Equity; Venture Capital

12 Sep 2017
First Look

First Look at New Research and Ideas, September 12, 2017

restaurants in the LA area and sold frozen dumplings and other Korean foods in Costco across the U.S., and KCON.tv, a digital media channel, were experiencing commercial... View Details

Keywords: Carmen Nobel

October 1992
Case

Charles River Jazz Festival

Charles River Jazz Festival must decide whether to press a compact disk (CD) of Friday's jazz performance for sale on Saturday and Sunday. The idea to press CDs is novel, so there is considerable uncertainty about how receptive customers will be. The festival must... View Details

Keywords: Mathematical Methods; Decision Making

Educators

28 Jun 2023
Blog Post

Managing Your Health and the Recruiting Process: Advice from HBS Alumni

sooner rather than later.” Now if Francis is being considered for a new role, he often chooses to disclose his Dyslexia during the interview process, a decision that stems from the positive experiences he has had to date View Details

May 1993
Case

Alan Stein

By: Carl S. Sloane, Shoshana Zuboff and R.Keith Giarman

Deals with issues of adult and career development at mid-life. Describes the career and personal history of an adult male, choice points in his life, and how he made critical career and personal choices. Focuses in on his decision to "retire" from Goldman, Sachs at an... View Details

Keywords: Transition; Decision Choices and Conditions; Personal Development and Career; Retirement; Satisfaction