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  • All HBS Web  (959)
    • News  (213)
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    • Multimedia  (1)
  • Faculty Publications  (172)
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  • Web

In-Office, Remote, or Hybrid: Strategies for Success - Recruiting

or participate in career treks with over 50 active, career-focused clubs on campus. Work with CPD on a Custom Strategy : Reach out for personalized guidance on how to build or adapt your recruiting approach for hybrid and remote teams.... View Details
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

create additional value. That means viewing customers as partners in value creation—a collaboration that increases customers' engagement and taps their insights about the value they seek and how firms could... View Details
Keywords: Re: Multiple Faculty; Sports
  • 01 Jun 2014
  • News

What’s Next

Engagement Opportunities The "Case for HBS" ebook NN: We have been giving both of these questions a lot of thought, particularly since the launch of the edX/HarvardX platform more than a year ago. We've approached this at HBS not as an... View Details
Keywords: HBS Campaign; Colleges, Universities, and Professional Schools; Educational Services
  • 17 May 2016
  • First Look

May 17, 2016

than 10 months of cash on hand, Tom Leung, the founder and CEO of Yabbly, must decide where to focus his resources. His startup, a question-and-answer application for shopping decisions, had benefited from a strong showing at the SXSW Accelerator competition and had a... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

the candidate who probably feels like getting board/investor visibility is a strong positive in their career development." —Rob Go, partner, NextView Ventures Marketing, sales & partnerships Table stakes: Introductions to potential View Details
Keywords: by Julia Austin
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

they had never done so before? The credit card business included a popular loyalty program and GPS leadership was very focused on customer engagement and experience for program enrollees, but how best to do... View Details
Keywords: Dina Gerdeman
  • 07 Jul 2009
  • First Look

First Look: July 7

so-called "enrollment crisis" in IS education, especially with the generation of "digital natives" who have come of age in an environment crowded with engaging approaches to communication and entertainment that compete... View Details
Keywords: Martha Lagace
  • Web

Online Creating Brand Value Course | HBS Online

Investment to Shareholder Value (A Five-Step Process of Branding) The Contemporary Brandscape Featured Exercises Uncover points of brand differentiation Write a brand positioning statement outlining the customer value proposition Analyze... View Details
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

in innovative capabilities, and increased employee engagement as a result. The programs vary but have seven major elements in common. Companies should 1) team with governments or nonprofits experienced in working with people with... View Details
Keywords: Re: Multiple Faculty
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

discreet but regular ways for staff and supervisors to engage in officially forbidden yet tolerated practices at work. "Gray zones emerge when official company rules are repeatedly broken with, at minimum, a supervisor's tacit or... View Details
Keywords: by Martha Lagace
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a... View Details
Keywords: by Susan Young
  • Web

Case Method 100 Years | Baker Library

1955 Number of Cases and Collections in Print Grows There are now 21 case collections in print as well as 50,000 individual cases. 1956 Annual Goal Set for Case Writing School sets target of having one-third of faculty engaged in case... View Details
  • 05 May 2009
  • First Look

First Look: May 5, 2009

foreign countries, the model predicts growth in the number of source-country firms engaging in foreign direct investment, growth in the size of affiliates that are active in reforming countries both before and after the tariff reduction,... View Details
Keywords: Martha Lagace
  • 20 Jul 2022
  • News

Wired to be Inspired

in? What's our long term vision for why we are here? Just like ancient mariners used compasses to kind of direct themselves, purpose was an orienting scheme. The second was: Purpose became like an operating system. It’s the way organizations worked, how people showed... View Details
Keywords: Management of Companies and Enterprises; Management
  • 10 Aug 2015
  • News

A Talent Pipeline for Society’s Challenges

microinsurance market. She finished HBS as a Leadership Fellow, launching Accion International’s microinsurance program in 2005. A follow-up project at Capital One, introducing prepaid debit cards to unbanked customers in the United... View Details
Keywords: Jill Radsken
  • Web

Dean Srikant Datar’s 2022 Commencement Remarks | About

groups large and small, and engaged with many thousands of alumni. These conversations have shaped how I think about the opportunities and challenges facing the world today, and thus Harvard Business School, and they have spurred two... View Details
  • 01 Oct 2000
  • News

The Entrepreneurial Venture

going to have some very disappointed customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our... View Details
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

organizational values and business ethics, Paine focused on U.S. companies engaged in business principally at home. But faced with an increasing number of questions from international students about whether U.S. standards and values... View Details
Keywords: by Judith A. Ross
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

comparative consumer product reviews since 1936. The publication ranks competitive brands according to quality, based on in-house testing and customer surveys, and publishes the products' retail prices. "Decades of data, just staring... View Details
Keywords: by Carmen Nobel; Consumer Products
  • Web

Privacy - HBS Working Knowledge

Privacy Policy on this page. Your continued use of this Website constitutes acceptance of such terms and policies. General Statement You may visit the Working Knowledge website without identifying yourself or revealing any personal information. However, certain... View Details
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