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Show Results For
- All HBS Web
(1,277)
- News (260)
- Research (887)
- Events (4)
- Multimedia (1)
- Faculty Publications (361)
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- 16 Jul 2021
- Op-Ed
For Entrepreneurs, the Benefits of Slowing Down
brilliant book, What Got You Here Won't Get You There, about successful executives hitting points of friction as they grow, requiring changes in their behavior in order to continue to succeed. I often coach my entrepreneurs to assess... View Details
Keywords: by Jeffrey Bussgang
- 25 Oct 2016
- First Look
October 25, 2016
Business Review To Increase Sales, Get Customers to Commit a Little at a Time By: Cespedes, Frank V., and David Hoffeld Abstract—This article discusses what behavioral research does and does not tell us... View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
PublicationsLying to Level the Playing Field: Why People May Dishonestly Help or Hurt Others to Create Equity Authors:F. Gino and L. Pierce Publication:Journal of Business Ethics (forthcoming) Abstract Unethical and dishonest behavior... View Details
Keywords: Sean Silverthorne
- 02 Aug 2016
- First Look
August 2, 2016
forthcoming Organizational Behavior and Human Decision Processes Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety By: Brooks, Alison Wood, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I.... View Details
Keywords: Sean Silverthorne
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores that serve View Details
Keywords: Dina Gerdeman
- 13 Feb 2017
- Research & Ideas
Paid Search Ads Pay Off for Lesser-Known Restaurants
York, which is great for customers but also means that even some businesses with solid reputations on Yelp can be hard for people to discover,” Luca says. Dai adds: “Going into the project, we weren’t sure exactly what to expect, but our... View Details
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
often managers find that there's not enough time to think through every single scenario or customer segment, which can take months," Norton says. "But too often the correction to 'We don't have time to do that' is an... View Details
Keywords: by Carmen Nobel
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
leaders must bring to bear a new perspective on how growth efforts are situated in their companies, how they measure and reward executing the present and building the future, and how they align behaviors to their specific growth... View Details
Keywords: by Paul Michelman
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
- 22 Dec 2009
- First Look
First Look: Dec. 22
potential impact of policies to manage systemic risk. Unravelling in Two-Sided Matching Markets and Similarity of Preferences Author:Hanna W. Halaburda Publication:Games and Economic Behavior (forthcoming) Abstract This paper investigates... View Details
Keywords: Martha Lagace
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
than putting them at odds, allowing AI to be used for the greater good. Many health care organizations are starting to use AI AI, which encompasses machines and software capable of reproducing human behavior in solving complex problems,... View Details
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
more specialists are needed to stay up to date with functional best practices. The problem that this influx of specialists creates, Cespedes says, is that fewer senior executives are responsible for integrating activities across the multiple activities that determine... View Details
Keywords: by Michael Blanding
- 15 Jul 2002
- Research & Ideas
Going Green Makes Good Business Sense
Also, people are more attuned to the knowledge that geopolitical strife is influenced by environmental issues, such as how American dependence on Persian Gulf oil colors its behavior in that volatile region. It is only in recent years... View Details
Keywords: by Martha Lagace
- 18 Mar 2014
- First Look
First Look: March 18
less future-oriented behavior (Chen, 2013). Yet, research has not established how this mechanism may affect the future-oriented activities of corporations. We theorize that companies with strong-FTR languages as their official/working... View Details
Keywords: Sean Silverthorne
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
process questions that will help you identify the normal behaviors for particular jobs and what employees should and shouldn't be doing on their systems (such as sharing passwords). Because even the best security policy will be... View Details
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
different work patterns and decision rules required in the new business. Print reps were used to selling in long cycles, to an established customer base, with a generic, nontargeted advertising product. Online advertising View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 17 Aug 2010
- First Look
First Look: August 17
display promotions away from smaller revenue brands toward larger ones following periods of poor financial performance. This indicates the behavior is determined by parties above brand managers in the firm. These findings are consistent... View Details
Keywords: Martha Lagace
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
students." In his words, this behavior should characterize well-respected programs. He asks, "Isn't 'adapting to change' almost a synonym for learning?" Little attention was given to the influence of alumni in shaping... View Details
Keywords: by James Heskett
- 19 Apr 2011
- First Look
First Look: April 19
team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams and working under pressure.... View Details
Keywords: Sean Silverthorne
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
potential payoffs of e-commerce investments. Measuring returns on e-commerce projects can be a daunting challenge. Predicting customer behavior is difficult, because using the Web to do business is still... View Details
Keywords: by Marc J. Epstein