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  • 14 Jun 2016
  • First Look

June 14, 2016

data to recover parameters including the depreciation rate and adjustment costs of managerial capital (both found to be larger than for tangible non-managerial capital). Our model also predicts (i) a positive effect of management on firm... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2014
  • First Look

First Look: February 18

  Publications August 2013 Oxford Handbook of Creativity, Innovation, and Entrepreneurship: Multilevel Linkages Innovating without Information Constraints: Organization, Communities, and Innovation When Information Costs Approach Zero By:... View Details
Keywords: Sean Silverthorne
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

how effective these online interventions are at shaping public health outcomes. The research team found that the average campaign shifted self-reported outcomes close to 1 percent of baseline estimates, and it cost about $3.41 to... View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market share, View Details
Keywords: by Robert S. Kaplan
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

into the fabric of normal, ongoing organization financial management (it) buys time to figure out what is happening and what it means to the organization.” Jacob Navon suggested, “Perhaps corporate thinking going forward will shift to emphasize resiliency versus View Details
Keywords: by James Heskett
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

cost of college. But Beshears and his colleagues found the most cost-effective way to increase college enrollment was just to make applying for financial aid easier. A 2012 study worked with tax preparer H&R Block to pre-fill the... View Details
Keywords: by Michael Blanding
  • Web

Winners & Runners-Up | New Venture Competition

University technology that stabilizes vaccines into a thin film strip which can be shipped and stored without refrigeration, eliminating the need for the cold-chain. Vaxess strives to not only lower the cost of distribution, but also... View Details
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

leave vacant positions unfilled for immediate, measurable savings. That's the retail way. Moreover, the costs of understaffing aren't easily quantifiable; who can say how many customers are lost to long lines or stock-outs? “You can... View Details
Keywords: by Julia Hanna; Retail
  • May 2022
  • Case

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais
Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Middle East; Saudi Arabia
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  • 23 Aug 2016
  • First Look

August 23, 2016

companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced... View Details
Keywords: Sean Silverthorne
  • Web

Statistical & Data Services - Research Computing Services

individuals supporting or collaborating with them are provided at no cost for two to three hours per month . Consultations longer than two to three hours and project work for faculty are charged to faculty research budgets at a rate of... View Details
  • July 2006 (Revised March 2008)
  • Case

Changan Automobile Co., Ltd.

By: Dennis Campbell and Donglin Xia
Chairman Yin Jiaxu must communicate that the company's extraordinary reported performance in 2002 reflects Changan's unique strategy within the competitive dynamics of China's automobile industry. Changan's 2002 annual report demonstrated an extraordinary level of... View Details
Keywords: Financial Reporting; Ethics; Corporate Disclosure; Media; Business and Shareholder Relations; Auto Industry; China
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  • 17 Dec 2013
  • First Look

First Look: December 17

intercede to protect investments in locations such as Central America and the Caribbean. Costs were small-at least at the outset-but with each incremental step, American policy became increasingly entangled with the goals of those they... View Details
Keywords: Carmen Nobel
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

persuade lower-skilled groups that thousands of new support jobs and training opportunities would be forthcoming along with the $100,000+ job bonanza for high-skilled workers. Community groups looking for improved parks, sidewalks, and local amenities could be nurtured... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

communication Planning and decision-support services The same issue arises with the finance organization. For standard transactional applications, such as accounts receivable, accounts payable, payroll... View Details
Keywords: by Robert S. Kaplan; Service
  • 21 May 2013
  • First Look

First Look: May 21

https://www.hbs.edu/faculty/Pages/item.aspx?num=44800 Do Strict Capital Requirements Raise the Cost of Capital? Banking Regulation and the Low Risk Anomaly By: Baker, Malcolm, and Jeffrey Wurgler Abstract—Minimum capital requirements are a central... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2013
  • First Look

First Look: April 9

compliance costs of traditional GAAP are the price of high-quality accounting standards. Balancing these powerful interests, Brennan must make a decision on the PCC; at stake is U.S. GAAP's ability to... View Details
Keywords: Sean Silverthorne
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

had handled the account to find out the concerns Impress had had before the conflict escalated. She arranged to offer Impress a few perks in a new contract as a show of good faith. She asked the president of another RLX client, who knew... View Details
Keywords: by Deepak Malhotra
  • 15 Jul 2011
  • Working Paper Summaries

Poultry in Motion: A Study of International Trade Finance Practices

Keywords: by Pol Antras & C. Fritz Foley; Agriculture & Agribusiness
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

Describe why your product/service is unique/superior (Ex. We will have a competitive advantage because of our [speed to market, established brand name, low cost producer status). Define any new companies you anticipate may enter this... View Details