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- Faculty Publications (330)
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- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
Liquidity Dean Jay Light began his introductory remarks by characterizing the crisis and collapse of housing prices as a test that has exposed how fragile the recently evolved U.S. financial system is.... View Details
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
dealers onto the network used by the GM Corporation. The goal of this restructuring was to "help simplify the mess of incompatible and redundant computer and... View Details
- 08 Nov 2017
- Research & Ideas
Handgun Waiting Periods Prevent Hundreds of Homicides Each Year
Brady Act, plus a 6 percent reduction in gun suicides. When the permanent provisions of the Brady Act took effect on Nov. 30, 1998, and an instant background check system was introduced, many states decided... View Details
Keywords: by Dina Gerdeman
- 25 Oct 2011
- First Look
First Look: October 25
specific assumptions about fairness principles or priority criteria, our method offers the designer the flexibility to select his desired criteria and fairness constraints from a broad class of allowable... View Details
Keywords: Sean Silverthorne
- 05 Aug 2015
- What Do You Think?
What Happened to the ‘Innovation, Disruption, Technology’ Dividend?
technology is being diverted to the creation of more variations on basic ideas faster instead of “an economy based on new products/platforms/ideas.” Donald Shaw cited “problems in finding qualified people to hire.” He also said that, “It appears to me that our View Details
- 26 Aug 2009
- Op-Ed
Where Cash for Clunkers Ran Off the Road
cumbersome. Each clunker required dealer salespeople to complete 11 forms, the online computer system set up by Citi was slow and sometimes crashed, View Details
- 08 Sep 2011
- What Do You Think?
What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?
Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of design (according to Yadeed Lobo)... View Details
- June 2020
- Supplement
RBC: Transforming Transformation (B)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Financial Services Industry; Financial Services Industry; Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
- 17 Jul 2006
- Lessons from the Classroom
Developing a Strategy for Digital Convergence
not only changed how Yoffie designed the course, called Strategy and Technology, but it's also changing how managers in tech-intensive companies are dealing with this issue on the front lines. Yoffie begins... View Details
- 04 Apr 2005
- What Do You Think?
Can an Organization’s “Deep Smarts” Be Preserved?
organizational leaders should insist on and practice greater transparency in management decision making." In a U.K. bank, David Physick relates that "we encouraged knowledge sharing through... View Details
Keywords: by James Heskett
- 27 Sep 2016
- First Look
September 27, 2016
discussing how managers use information not only for decision making and control but also for signaling, learning, and external communication. While this module is designed to... View Details
Keywords: Sean Silverthorne
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard... View Details
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
experimented with computers and with designing an electronic office of the future. It formed Xerox Computer Services, acquired Scientific Data... View Details
Keywords: by Paul Gompers & Josh Lerner
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W.,... View Details
Keywords: Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
ensuing ecological risks and costs. We then discuss how an operations management lens contributes to the issue and criteria to help the Sustainable Operations Management perspective endure. This article... View Details
Keywords: Anna Secino
- 09 Nov 2006
- Research & Ideas
Andy Grove: A Biographer’s Tale
Podcast with: Richard TedlowInterviewer: James AisnerRunning Time: 29 min., 09 sec.Transcript My name is Jim Aisner and I am Director of Media Relations at Harvard Business School. This is the first in a... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
Health. Quelch says integrating patient data is crucial to propelling the health care system to become more consumer-centric. Yet with many people concerned about privacy and skeptical about personal data... View Details
- 15 Jan 2013
- First Look
First Look: January 15
behavior, and price sensitivity for cotton and silk sarees. Purchase this case:http://hbr.org/search/113048-PDF-ENG Global Unichip Corporation (A) Shih, Willy, and Chen-Fu... View Details
Keywords: Sean Silverthorne
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
delivering goods and services at or below contracted costs. Prospects for obtaining future contracts should be closely linked to performance on existing contracts. New contract forms; better planning,... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
system is nearing exhaustion. Existing protocols allow only a finite set of computer numbers ("IP addresses"), and central authorities will soon deplete their supply.... View Details
Keywords: Martha Lagace