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  • December 2018
  • Case

Choosy

By: Jeffrey J. Bussgang and Julia Kelley
Founded in 2017, Choosy is a data-driven fashion startup that uses algorithms to identify styles trending on social media. After manufacturing similar items using a China-based supply chain, Choosy sells them to consumers through its website and social media pages.... View Details
Keywords: Artificial Intelligence; Algorithms; Machine Learning; Neural Networks; Instagram; Influencer; Fast Fashion; Design; Customer Satisfaction; Customer Focus and Relationships; Decision Making; Cost vs Benefits; Innovation and Invention; Brands and Branding; Product Positioning; Demand and Consumers; Supply Chain; Production; Logistics; Business Model; Expansion; Internet and the Web; Mobile and Wireless Technology; Digital Platforms; Social Media; Technology Industry; Fashion Industry; North and Central America; United States; New York (state, US); New York (city, NY)
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  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term actions; clear communication... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • April 2016
  • Teaching Note

IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion

By: Rosabeth Moss Kanter and Kelsi Stine-Rowe
Teaching Note for HBS Case No. 316-130. This Teaching Note accompanies the third case in a 3-case series on P-TECH and the Reinvention of High School. The case focuses on the development and early diffusion of organizational innovation—how to create pilot projects for... View Details
Keywords: IBM; P-TECH; Stanley Litow; Robin Wilner; Cuomo; Scaling; Innovation; New York State; New York City; Business Model; Innovation Strategy; Innovation Leadership; Education; Business and Community Relations; Change; Technology Industry; New York (state, US); New York (city, NY)
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  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • Web

Human Behavior & Decision-Making - Faculty & Research

spontaneous thoughts come to mind that leads them to be perceived to reveal special self-insight. Drawing on previous theory and research, we propose that the greater self-insight they are attributed leads spontaneous thoughts to exert a greater View Details
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

process-improvement strategies. We used TDABC to evaluate the cost of providing pain control to patients undergoing thoracic surgery and to estimate the impact of specific process improvements on cost. Retrospective healthcare utilization... View Details
Keywords: by Sean Silverthorne
  • 05 Jul 2016
  • First Look

July 5, 2016

Hong Luo Abstract—Current academic and policy debates focus on the impact of tort reforms on physicians’ behavior and medical costs. This paper examines whether these reforms also affect incentives to develop new technologies. We find... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2023
  • News

Thinking Ahead

in our memory in a way that numbers, which are more abstract, do not. As a behavioral economist with a focus on how information is communicated via natural language and how ideas become contagious, Assistant Professor Thomas Graeber has... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • October 31, 2023
  • Article

Research: Can a More Detailed LinkedIn Profile Boost Your Salary?

By: Boris Groysberg and Eric Lin
Our digital presence impacts how others perceive us. A simple résumé and a list of references no longer captures the essence of our professional capabilities. In this article, the authors explain how the intentional management of our online personas can have a positive... View Details
Keywords: Compensation and Benefits; Job Search; Social Media
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  • 2021
  • Case

Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice

By: Andrew J. Hoffman
In 2018, the Seattle City Council unanimously voted 9-0 for a tax that would require companies whose annual revenue surpassed $20 million to pay the city $275 per employee per year. The tax money would then be used to combat homelessness in Seattle. In response,... View Details
Keywords: Taxation; City; Welfare; Wealth and Poverty; Corporate Social Responsibility and Impact; Seattle
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  • March 2025
  • Teaching Note

Seattle's Climate Pledge Arena: Ticket to a Greener Future

By: Rosabeth Moss Kanter and Jacob A. Small
Teaching Note for HBS Case No. 325-110. CEO Tim Leiweke reviewed the process by which his newly formed Oak View Group had managed a major rebuild of a landmark arena in Seattle which attracted a National Hockey League franchise and major entertainers concerned about... View Details
Keywords: Climate Change; Environmental Sustainability; Leadership; Bids and Bidding; Standards; Corporate Social Responsibility and Impact; Green Buildings; Construction; Partners and Partnerships; Sports Industry; Entertainment and Recreation Industry; Seattle
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  • March 2022 (Revised March 2024)
  • Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details
Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States
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  • 01 Jun 2024
  • News

From Chalkboards to Chatbots

comprehend the potential of this evolving technology and to grasp its far-reaching implications. In order to prepare and help guide these leaders, HBS faculty and their research must be at the forefront of the GenAI transformation, providing insights on its View Details
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

about the impact of microfinance.” Bulletin: One of the great surprises of microfinance has been the astonishingly high rates of loan repayment, at around 96 or 98 percent. How do you interpret that? Ben Roth: One metric of success is... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

strategy requires careful calculation. Your sunk costs must be large and visible enough to make an impact but small enough that you are not significantly harmed by losses you may incur in the hope of influencing your counterpart. Don't... View Details
Keywords: by Deepak Malhotra
  • Web

Team - Entrepreneurship

Director of Rock and Foundry Thara Pillai, Director Emily Cronin, Associate Director LAURIE BISHOP, ASSOCIATE DIRECTOR MARY ROSE SAINT-CYR, COMMUNITY MANAGER- ALUMNI PROGRAMS Ben McLarey, Community Manager... View Details
  • Web

Events - Business & Environment

your career? We invite you to join us on August 5th from 5:30-7:30 PM to connect with fellow HBS and MIT students and alumni who are driving impact at the intersection of business and the environment. This event will provide an... View Details
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 16 May 2023
  • In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

crisis. In addition to the operational learnings around banking and ensuring not all of their cash is in one vulnerable place, it was a big wake-up call for many founders in terms of how they do everything to keep their cool with employees, investors, customers, and... View Details
Keywords: by Avery Forman; Technology; Financial Services
  • Web

Executive Education | Social Enterprise | Harvard Business School

Innovation - Virtual MAR 20-28, 2025 | Virtual Designed to help nonprofit leaders use performance measurement to enhance their organization's ability to achieve their mission, this program explores how participants can use performance measurement to drive innovation... View Details