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      • October 1993 (Revised September 1994)
      • Background Note

      Accounting for Productivity Growth

      By: Forest L. Reinhardt
      Introduces students to the arithmetic of the accounting for national productivity growth. It defines labor productivity, capital productivity, and total factor productivity, describes the relationships among them, and discusses the phenomena that cause them to change... View Details
      Keywords: Performance Productivity; Macroeconomics; Analytics and Data Science; Government and Politics; Mathematical Methods; United States; Singapore
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      Reinhardt, Forest L. "Accounting for Productivity Growth." Harvard Business School Background Note 794-051, October 1993. (Revised September 1994.)
      • October 1993 (Revised August 1996)
      • Background Note

      Forecasting with Regression Analysis

      By: Arthur Schleifer Jr.
      Provides an example of regression in one of its most important roles. Relating probabilistic forecasts based on past data to decision analysis. View Details
      Keywords: Management Analysis, Tools, and Techniques; Analytics and Data Science; Forecasting and Prediction; Mathematical Methods
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      Schleifer, Arthur, Jr. "Forecasting with Regression Analysis." Harvard Business School Background Note 894-007, October 1993. (Revised August 1996.)
      • September 1993 (Revised June 1994)
      • Case

      Hewlett-Packard: Singapore (A)

      By: Dorothy A. Leonard
      In the over 20 years since Hewlett-Packard (HP) set up a manufacturing site in Singapore to produce calculators, HP has invested managerial talent and resources in developing its licensor into a technology development partner. The case details the growth of high-volume... View Details
      Keywords: Information Technology; Multinational Firms and Management; Market Entry and Exit; Competency and Skills; Research and Development; Cross-Cultural and Cross-Border Issues; Product Development; Computer Industry; Singapore
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      Leonard, Dorothy A. "Hewlett-Packard: Singapore (A)." Harvard Business School Case 694-035, September 1993. (Revised June 1994.)
      • September 1993 (Revised August 2011)
      • Exercise

      ExtendSim® Simulation Exercises in Process Analysis (A)

      By: Roy D. Shapiro
      First set of exercises meant to be used with ExtendSim, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
      Keywords: Operations; Business Processes; Performance; Mathematical Methods
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A)." Harvard Business School Exercise 694-039, September 1993. (Revised August 2011.)
      • September 1993 (Revised August 2011)
      • Exercise

      ExtendSim® Simulation Exercises in Process Analysis (B)

      By: Roy D. Shapiro
      Second set of exercises meant to be used with ExtendSim, a simulation package created by Imagine That, Inc. of San Jose, California, that allows students to investigate the impact of adding buffers to simple in-line processes with uncertain processing times. View Details
      Keywords: Measurement and Metrics; Operations; Production; Mathematical Methods
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      Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B)." Harvard Business School Exercise 694-040, September 1993. (Revised August 2011.)
      • September 1993
      • Case

      Manufacturing at ALZA: The Right Prescription? (A)

      By: Dorothy A. Leonard
      ALZA, a company specializing in drug delivery systems such as transdermal patches, considers manufacturing its own products. Until now, the company has conducted research and development on its patented system but has then licensed the technology to client-partner... View Details
      Keywords: Business or Company Management; Technological Innovation; Innovation and Management; Growth and Development Strategy; Problems and Challenges; Production; Research and Development; Organizational Change and Adaptation; Pharmaceutical Industry; Medical Devices and Supplies Industry
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      Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (A)." Harvard Business School Case 694-019, September 1993.
      • August 1993 (Revised April 1994)
      • Case

      Flanders of Springfield

      By: Arthur Schleifer Jr.
      Flanders is a catalog merchandiser. Various decisions on catalog distribution policy, ordering and inventory policy, and catalog format design are considered. This was a final examination, and serves as a review for a number of topics in the course. View Details
      Keywords: Decisions; Policy; Distribution; Product Design; Supply Chain; Mathematical Methods; Consumer Products Industry
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      Schleifer, Arthur, Jr. "Flanders of Springfield." Harvard Business School Case 894-005, August 1993. (Revised April 1994.)
      • May 1993
      • Case

      Patient Transfusion Services Lab of Central Blood Bank

      By: James L. Heskett
      The vice president of the Lab and Clinical Services at Central Blood Bank is faced with the challenge of convincing a hospital to use economical shared patient transfusion testing services. View Details
      Keywords: Health Care and Treatment; Quality; Service Operations; Mathematical Methods; Customer Satisfaction; Health Industry
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      Heskett, James L. "Patient Transfusion Services Lab of Central Blood Bank." Harvard Business School Case 693-091, May 1993.
      • April 1993 (Revised July 1994)
      • Case

      MathSoft, Inc. (A)

      By: V. Kasturi Rangan
      MathSoft's VP of sales has doubled the size of the company's direct field sales force to support the launch of a new, high-end workstation software product priced at almost $9,000. However, sales of the new product are far below plan. At the same time, the VP of... View Details
      Keywords: Information Technology; Corporate Entrepreneurship; Applications and Software; Communication Strategy; Salesforce Management; Marketing Channels; Advertising; Product Launch; Information Technology Industry; Industrial Products Industry; United States
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      Rangan, V. Kasturi. "MathSoft, Inc. (A)." Harvard Business School Case 593-094, April 1993. (Revised July 1994.)
      • April 1993 (Revised October 1995)
      • Case

      ALZA and Bio-Electro Systems (A): Technological and Financial Innovation

      By: Josh Lerner and Peter Tufano
      To develop the next generation of risky products, ALZA, a mature and profitable biotechnology firm specializing in drug delivery systems, must raise $40 million. Organizational constraints and competitive concerns demand that the work be done inside the firm. However,... View Details
      Keywords: Risk and Uncertainty; Technological Innovation; Business Subsidiaries; Decision Choices and Conditions; Corporate Finance; Biotechnology Industry; Medical Devices and Supplies Industry
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      Lerner, Josh, and Peter Tufano. "ALZA and Bio-Electro Systems (A): Technological and Financial Innovation." Harvard Business School Case 293-124, April 1993. (Revised October 1995.)
      • January 1993 (Revised April 1993)
      • Case

      Chadwick, Inc.: The Balanced Scorecard

      By: Robert S. Kaplan
      The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
      Keywords: Balanced Scorecard; Performance Evaluation; Customer Relationship Management; Goals and Objectives; Customer Satisfaction; Research and Development; Marketplace Matching; Financial Condition; Product Launch; Pharmaceutical Industry
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      Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard." Harvard Business School Case 193-091, January 1993. (Revised April 1993.)
      • November 1992 (Revised April 1995)
      • Case

      Advertising Council Earth Share Campaign: Strategy, Execution, and Final Campaign

      By: V. Kasturi Rangan and Jayne D. Kramer
      In the several years preceding 1992, there had been a dramatic rise in the public's concern for environmental issues. Yet the Roper Organization reported that fewer than one in ten Americans made personal efforts to help solve environmental problems on a regular basis.... View Details
      Keywords: Advertising Campaigns; Social Marketing; Corporate Social Responsibility and Impact; Research; Environmental Sustainability; Welfare
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      Rangan, V. Kasturi, and Jayne D. Kramer. "Advertising Council Earth Share Campaign: Strategy, Execution, and Final Campaign." Harvard Business School Case 593-062, November 1992. (Revised April 1995.)
      • November 1992
      • Case

      Process Control at Polaroid (B)

      By: H. Kent Bowen and Steven C. Wheelwright
      The plant manager of a film production operation wants to create and implement a new approach to quality within the next 12 months. Issues of personnel (and their roles), production processes (and their control), and quality standards must be addressed. View Details
      Keywords: Employee Relationship Management; Job Design and Levels; Management Practices and Processes; Production; Quality; Mathematical Methods
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      Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (B)." Harvard Business School Case 693-048, November 1992.
      • 1992
      • Chapter

      The Stages Theory: A Framework for IT Adoption and Organizational Learning

      By: R. L. Nolan
      Keywords: Information Technology; Technology Adoption; Organizational Change and Adaptation; Mathematical Methods; Information Technology Industry
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      Nolan, R. L. "The Stages Theory: A Framework for IT Adoption and Organizational Learning." In America's Information Technology Agenda, edited by J. Mechling and C. Rosenberg. Cambridge: John F. Kennedy School of Government, 1992.
      • March 1992 (Revised June 1992)
      • Background Note

      Strategic Industry Model: Emergent Technologies

      By: Robert J. Dolan
      Describes computer model and output from conjoint analysis and perceptual mapping for product line planning. View Details
      Keywords: Mathematical Methods; Product Marketing
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      Dolan, Robert J. "Strategic Industry Model: Emergent Technologies." Harvard Business School Background Note 592-086, March 1992. (Revised June 1992.)
      • 1992
      • Chapter

      Thinking Coalitionally: Party Arithmetic, Process Opportunism, and Strategic Sequencing

      By: James K. Sebenius and David Lax
      Keywords: Alliances; Negotiation Process; Mathematical Methods; Strategy
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      Sebenius, James K., and David Lax. "Thinking Coalitionally: Party Arithmetic, Process Opportunism, and Strategic Sequencing." In Negotiation Analysis, edited by H. Peyton Young, 153–193. Ann Arbor, MI: University of Michigan Press, 1992.
      • December 1991 (Revised February 1992)
      • Case

      Dayton Electric Corp.

      By: Steven C. Wheelwright
      Concerns a product redesign decision for one of the company's most successful motor products, its rectified power, medium D-C motor, the RPM. A one-year redesign program has proposed a design that comes close to meeting its stated cost and performance goals, but at the... View Details
      Keywords: Product Design; Strategic Planning; Research and Development; Business Divisions; Decisions; Forecasting and Prediction; Product Development; Technological Innovation; Machinery and Machining; Manufacturing Industry; Ohio
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      Wheelwright, Steven C. "Dayton Electric Corp." Harvard Business School Case 692-071, December 1991. (Revised February 1992.)
      • October 1991
      • Background Note

      Market Research

      By: Robert J. Dolan
      Describes the major classes of market research. Provides students with an overview of methods available enabling them to select the proper set for their purposes. View Details
      Keywords: Research; Markets
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      Dolan, Robert J. "Market Research." Harvard Business School Background Note 592-034, October 1991.
      • September 1991 (Revised February 1993)
      • Case

      Burroughs Wellcome and AZT (A)

      By: Willis M. Emmons III
      Burroughs Wellcome Co., developer of AZT, the first drug approved by the U.S. Food and Drug Administration for the treatment of Acquired Immune Deficiency Syndrome (AIDS), finds itself under siege in September 1989 by AIDS activists and various segments of the U.S.... View Details
      Keywords: Governing Rules, Regulations, and Reforms; Ethics; Business and Government Relations; Communication Strategy; Health Care and Treatment; Monopoly; Intellectual Property; Research and Development; Price; Pharmaceutical Industry; London
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      Emmons, Willis M., III. "Burroughs Wellcome and AZT (A)." Harvard Business School Case 792-004, September 1991. (Revised February 1993.)
      • August 1991
      • Background Note

      Industrial Market Research: Beta Test Site Management

      By: Robert J. Dolan
      Describes the role of BETA tests in the new product development process and presents guidelines for effective test program development. View Details
      Keywords: Product Development; Mathematical Methods; Marketing
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      Dolan, Robert J. "Industrial Market Research: Beta Test Site Management." Harvard Business School Background Note 592-010, August 1991.
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