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  • Web

Becoming a Board Member - Alumni

others with whom you suggest I meet? + – The Independent Directors What is the organization's management style? What is the culture of the board? What is the current succession plan for executive management? What external sources do you... View Details
  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

For a better shot at landing the top job at today’s companies, aspiring CEOs should set aside their slide presentations and work on their listening skills instead, new research suggests. Companies are increasingly seeking socially adept... View Details
Keywords: by Jay Fitzgerald
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

Chairman & CEO, Ayala Corporation Return to Alumni Achievement Awards main page EARLIER EUDUCATION Harvard College, 1981 A.B., Economics LIFELONG LESSON FROM HBS "The ability to find solutions to challenges increases exponentially when you tackle them with a team.... View Details
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

Business School professors—former Medtronic chairman and CEO Bill George, economist and entrepreneurship expert Bill Sahlman, and innovation and strategy authority Rosabeth Moss Kanter—to offer their thoughts on some of the year's most... View Details
Keywords: by Staff
  • February 2021
  • Case

A Cultural Transformation at Southeastern Grocers

By: Suraj Srinivasan, Jonah S. Goldberg and Joseph A. Paul
When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021, operated... View Details
Keywords: Business Transformation; Strategy Execution; Retail; Organizational Culture; Transformation; Growth and Development Strategy; Performance; Success; Retail Industry; Food and Beverage Industry; United States; Florida
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  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

Harvard Business School Case 506-054 Takashimaya, the largest department store in Japan, was suffering from declining sales. CEO Koji Suzuki had succeeded in instituting changes to cut costs. However, Suzuki needed to come up with a... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

their team’s best efforts. They’re great learners that view successful outcomes as both achieving specific objectives and improving their organization’s ability to deal with its next wave of challenges." Chester A. Huber, senior lecturer... View Details
Keywords: by Danielle Kost
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

Summing Up How Do We Encourage CEOs to Manage for Sustainability? Important forces encourage short-term perspectives among managers as well as investors today. These include governance biases, tax policies, faster turnover among leaders,... View Details
Keywords: by James Heskett
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

deterioration in compliance and that inspectors cite fewer violations in successive inspections throughout their day and when inspections risk prolonging their typical workday. Our estimates suggest that, if the outcome effects were... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

understandable and they are humble listeners. Second, these CEOs have institutionalized a governance and learning system, which enables truth to speak to power at the corporate and unit levels through periodic, systematic, well-structured... View Details
Keywords: by Michael Beer
  • Article

Beating the Odds: Leadership Lessons from Senior African-American Women

By: Laura Morgan Roberts, Anthony Mayo, Robin Ely and David Thomas
Any list of top CEOs reveals a stunning lack of diversity. Among the leaders of Fortune 500 companies, for example, just 32 are women, three are African-American, and not one is an African-American woman. What’s going on? The authors studied the careers of the roughly... View Details
Keywords: Leadership; Diversity; Race; Gender; Personal Characteristics; Relationships; Success
Related
  • 02 May 2005
  • Research & Ideas

Four VCs on Evaluating Opportunities

between us and some other firms relates to how we think about the CEO. A couple of years ago, we analyzed our successful companies across multiple dimensions. The one trait of all our successful companies... View Details
Keywords: by Lauren Barley
  • 06 Feb 2020
  • Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

and back again to a local Radio Shack to buy parts for a succession of gadgets: homemade robots, hovercrafts, a solar-powered cooker, and devices to keep his siblings out of his room.” That passion continued to grow throughout Bezos’... View Details
Keywords: by Tricia Gregg and Boris Groysberg; Retail
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

Harvard Business School Professor and historian Nancy Koehn has studied Starbucks and its leader, Howard Schultz, for close to 20 years. For her, the company represents much more than a phenomenal success story. In a recently published... View Details
Keywords: by Julia Hanna; Food & Beverage
  • Web

Business Fundamentals Course - CORe | HBS Online

environments. Highlights How do managers determine demand to inform pricing strategy? Step into the shoes of Jim Holtzman, CEO of Ace Ticket, and learn about pricing strategy for super bowl tickets. Show Hide Details Modules Customer... View Details
  • 16 Jun 2021
  • HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

long-term success may depend on how much its customers feel safe going back into the water. When the company first shut down in March 2020, many cruise executives were hopeful that governments would lift restrictions, and they would sail... View Details
Keywords: by Michael Blanding; Travel
  • Web

Research Areas - Institute For Strategy And Competitiveness

HBS ISC Research Areas Research Areas Antitrust & Competition Policy CEO Leadership Environmental Quality Innovation & Innovative Capacity Philanthropy Social Progress Index All Research Areas Our research focuses on competition and its... View Details
  • 10 Feb 2015
  • First Look

First Look: February 10

and contemporary art in the world. Stack was the architect of the Tate's "fifth gallery," its online presence. Stack had guided the Tate through two digital strategy planning processes, and his team had experienced much success... View Details
Keywords: Sean Silverthorne
  • 12 Nov 2008
  • First Look

First Look: November 12, 2008

front of him. As he sat back in his chair and looked out the window, he began to take stock of how his life had taken such a dramatic path over the last few years. Life was good for the founder and CEO of Lammtara Pictures, the United... View Details
Keywords: Martha Lagace