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  • All HBS Web  (1,518)
    • People  (4)
    • News  (491)
    • Research  (856)
    • Multimedia  (2)
  • Faculty Publications  (62)
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  • 12 Dec 2012
  • Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

environmentalists, consumer activists, women's organizations, health-care advocates, and farmers—wield great influence in areas of regulation including trade, product safety, and labor. Read an excerpt from the book. "It's important to pay View Details
Keywords: by Kim Girard
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

by calling attention to Home Depot CEO Robert Nardelli's compensation package and the company's poor performance. The AFL-CIO Office of Investments advocates for improved corporate governance at public companies, focusing on the problems... View Details
Keywords: Martha Lagace
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

(Oberholzer-Gee says food-delivery drivers tend to work shorter shifts, and so are less likely than other gig economy workers to use the work as a primary income source.) “This suggests that the ability to scale working hours up or down... View Details
Keywords: by Lane Lambert; Technology
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

include demeaning remarks, repeated threats to opt for a competitor, misrepresentations, repudiation of previously agreed provisions, last-minute demands, divide-and-conquer moves, and a waiting game that exploits the smaller firm's evidently urgent need for a closure.... View Details
Keywords: Sean Silverthorne
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

Ahead of the Democratic National Convention, HBS Working Knowledge gathered insights from Harvard Business School faculty about what’s at stake for companies, and how the election might impact workplaces. They offer an assessment as the race heats View Details
Keywords: by Rachel Layne
  • 23 Jun 2014
  • Research & Ideas

In Venture Capital, Birds of a Feather Lose Money Together

To illustrate the old adage that birds of a feather flock together, there may be no better example than the venture capital industry. A recent study finds that venture capitalists have a strong tendency to team up with other VCs whose... View Details
Keywords: by Carmen Nobel; Financial Services
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

they pay little attention to the social contract, or the spirit of the deal. So while the parties agree to the same terms on paper, they may actually have very different expectations about how the agreement will work in practice. Without... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

within the organization warn of the impending change (and somebody nearly always does), their warnings are usually ignored. One tactic for forcing the organization to pay attention is to label the innovation as a threat to the company's... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

potentially at a moment of inflection." Turbulent economic and social conditions look like they could become even rougher, she said. One response by many companies would be to "pull up the drawbridge" and focus solely on core business... View Details
Keywords: by Dina Gerdeman
  • 05 Mar 2001
  • What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

Summing Up Fine Coupling of People: An Idea Whose Time Has Come? Manufacturers and distributors are succeeding in various approaches — including postponement, computer-aided manufacture, robotics, rapid response, positive tracking, and... View Details
Keywords: by James Heskett
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

upgrades, and better rooms are also offered by hotels. Casinos designate their guests as silver, gold, and platinum members, rewarding frequent visits with an increasing level of attention and free services available in each class of... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 28 Mar 2004
  • Research & Ideas

HBS Celebrates Social Enterprise Initiative

mobilizes 7 million volunteers. Worldwide, the sector makes up almost 5 percent of the GDP. In this e-mail Q&A, Professor James E. Austin, Chair of the HBS Social Enterprise Initiative, discusses the development of the program and its... View Details
Keywords: by Manda Salls
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

a business opportunity. Walson charged two dollars a month for this service, and by the middle of 1948 had 727 customers. He and other entrepreneurs soon began setting up similar "Community Antenna Television" systems in rural... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

scorecard that they can use to track their progress in negotiations and work on developing specific skills, deepening areas where they may already be confident and making up for weaker areas. For each negotiation, they are given an... View Details
Keywords: by Michael Blanding
  • 24 Jun 2013
  • Research & Ideas

Is Your iPhone Turning You Into a Wimp?

tell." Next Steps In a related line of work, the researchers are studying whether our behavior is affected by how we sleep - curled up in the fetal position, for example, versus limbs sprawled across the bed. Bos and Cuddy also are... View Details
Keywords: by Carmen Nobel; Technology; Consumer Products
  • 28 Jun 2016
  • First Look

June 28, 2016

Abstract—Several CEOs are receiving significant media attention for taking public positions on controversial social and environmental issues largely unrelated to their core business, ranging from LGBT rights to race relations to gender... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

however, things look different. While there are instances of democracy in the business landscape, hierarchical forms of organization remain dominant, and organizational democracy commands only scant attention in organizational theory. The... View Details
Keywords: Carmen Nobel
  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

limitations, Genoa is offering assistance setting up telemedicine services free of charge until July 15, 2020 at a minimum. Theobald is impressed by how quickly many providers have switched almost entirely to telemedicine during the... View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

that you might be changing existing communication patterns among staff” One likely reason for the decline: processing electronic records can change the way staff members communicate with one another, clogging up what had been a well-oiled... View Details
Keywords: by Dina Gerdeman; Health
  • 03 Nov 2022
  • Op-Ed

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

was fair game to chat about. A typical chat might go: Full Stack Engineer: “I’m thinking of moving the ‘Learn More’ button to the bottom right of the home page.” CEO: “Sounds good. What do you think about what that potential customer said... View Details
Keywords: by Julia Austin
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