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- All HBS Web (885)
- Faculty Publications (37)
- 01 Dec 1999
- News
The Way You See It
between the software giant and its closest challenger, IBM, while younger alumni put Microsoft well ahead of Big Blue.) It was IBM that first gave business "the ability to process information that has transformed the world," one... View Details
- 13 Sep 2019
- News
Hollywood Ending
also call it an audaciously big bet on an unproven format in an ever-crowded market of streaming content. With an April 6, 2020, launch, Whitman and Katzenberg have 20 months and $1 billion to build the whole thing from scratch—from a... View Details
- 01 Dec 2006
- News
Inside Intel
campus in 1971, a campus which today is 115.5 acres. Clean-room standards became stricter. No more putting pizzas on top of diffusion furnaces to keep them warm. But the hair and shoes of people working there were uncovered. The smocks worn were not as clean as they... View Details
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
It was a brief dalliance, just a few weeks in length, over text and video only. The end of the affair was nonetheless just the beginning for Stephen Easterbrook, the McDonald’s CEO who went from being hailed as the company’s “savior” by doubling its share price in less... View Details
- 01 Jun 2010
- News
$how Me the Money
five say they lost business to competitors who bribed. Low-level, low-cost bribery is frequently not illegal, nor are other, high-cost activities that may appear corrupting (e.g., money in politics); some people even defend small-scale... View Details
- 12 Jun 2012
- First Look
First Look: June 12
seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012 Olympic Games suggests View Details
Keywords: Sean Silverthorne
- Web
What an Army Commander Learned About Using AI to Combat Cyberattacks | Working Knowledge
uncertainty. I left that JRTC situation with five takeaways that apply to Wall Street and Silicon Valley as much as they do to people in uniform: 1. AI can help find hidden dangers Cyber threats are not just an IT issue, as they can... View Details
- 28 Apr 2022
- Blog Post
Climate Stories Episode #4: Erika Myers, World Resources Institute Ross Center for Sustainable Cities
EV sales in six months fell just short of the “average for the full years of 2018-2020.” The analysts also reported an increase of 4,216 direct current fast chargers in 2021 over 2020, “the second highest change in deployments since 2018.” Over the View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
May 11, 2017 New England Journal of Medicine Good Riddance to Big Insurance Mergers By: Dafny, Leemore S. Abstract—Federal judges issued preliminary injunctions halting mergers of four of the five largest... View Details
Keywords: Sean Silverthorne
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
(the NFL semi-final) five times, and competed in the Super Bowl once. Despite Reid’s previous success, the Eagles organization decided to let him go after the team went 12-20 in his last two seasons, and 4-12 in his final season. There... View Details
- 01 Jun 2006
- News
India Arrives
emergence as an economic powerhouse has been the rise of the country’s private-equity and venture-capital industries over the past five years. When Renuka Ramnath (AMP 156, 1999) was appointed managing director and CEO of ICICI Venture... View Details
Keywords: Julia Hanna
- 01 Apr 2002
- News
Back in Business
any such occurrence." Seated at his desk, Lhota suddenly heard "a screeching noise" and then an explosion. He ran to the front steps of City Hall, where a police officer told him that a plane had hit the north tower of the World Trade Center, View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
today what business they are in, and you will still get too many answering in terms of products or services. This practice still exists more than five decades after the legendary Harvard Business School marketing professor Ted Levitt... View Details
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
mountain of pension costs. John Macomber, Robert Pozen, and Eric Werker—offer their views on some down-the-road scenarios. Beyond A Bailout By: Senior Lecturer John Macomber Detroit has failed. Why did this happen, might there be more big... View Details
- 17 Apr 2019
- News
Give It to Me Straight
presentation's going okay. In fact, I'm feeling like I'm a genius. As I walked past my boss, who was Sheryl Sandberg, I'm expecting a high five from her, a pat on the back or whatever. Instead, she says to me, "Why don't you walk back to... View Details
- 01 Sep 2010
- News
Dean Nohria Looks Ahead
at a time when there are really important contextual changes taking place in the world. Let me highlight five such factors that we discuss in the book. One is the changing nature of the geopolitical economy. When I came to the United... View Details
Keywords: Roger Thompson
- 28 Feb 2012
- First Look
First Look: Feb. 28
greater risk and thus affects resource allocation. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1999484 Big BRICs, Weak Foundations: The Beginning of Public Elementary Education in Brazil, Russia, India, and... View Details
Keywords: Sean Silverthorne
- 07 Jul 2009
- First Look
First Look: July 7
state interventions similar to those of today were seen in the pre-World War I period, an era known by some economic historians as "the first big wave of globalization." Second, we argue that there is no reason to believe that... View Details
Keywords: Martha Lagace
- 01 Sep 2024
- News
Back to School
There are some things you just can’t learn in an HBS classroom—what it takes to jump out of an airplane, for instance, or the experience of playing at the World Series of Poker. Yet those kinds of out-of-office pursuits are important, says HBS assistant professor Jon... View Details
- 03 Nov 2009
- First Look
First Look: Nov. 3
rational assessment of ethicality should not depend on the identifiability of the victim of wrongdoing or the actual harm caused if the judge and the decision maker have the same information. Yet in five laboratory studies, we show that... View Details
Keywords: Martha Lagace